So, you're ready to cancel Walmart+. I get it. Maybe the free delivery wasn't as life-changing as you hoped, or you're just tired of seeing that charge on your statement. Walmart launched its subscription service back in 2020 to compete with Amazon Prime, offering perks like free shipping and fuel discounts. But with plans from $12.95 to $98.00, it's not always worth it, especially if you aren't using it enough to justify the cost. It seems like everyone online is either raving about a viral product they found at Walmart or complaining about the self-checkout lines, there's no in-between. By canceling, you can save up to $98 a year. This guide covers how to do it on desktop and mobile.
How to Cancel Walmart+ Subscription on Desktop
Canceling on a computer is usually the most reliable way. The buttons are bigger and the pages tend to load better than on the mobile app. I had to refresh the page once, but otherwise, it was straightforward.
1 Log In to Your Walmart Account
First, head over to the Walmart website and log into your account. This is where the fun begins.
2 Navigate to Your Account Page
In the top-right corner, click on Account, then select Account from the dropdown menu. Don't click on your name, that's a different menu for some reason.
3 Find the Walmart+ Section
On the left-hand side, you'll see a navigation menu. Find and click on Walmart+. It should be near the top.
4 Select Manage Membership
This page shows your membership details. You're looking for a link or button that says Manage Membership. Click it.
5 Find the Cancel Link
Now for the annoying part. Scroll all the way to the bottom of the page. They hide it pretty well. You should see a link that says Cancel Walmart+. A user on Reddit mentioned they had to click 'Keep my benefits' three times before the final cancel option appeared. Classic retention tactic.
6 Confirm Your Cancellation
Walmart will probably show you an offer or ask why you're leaving. Just click through the prompts until you get a final confirmation screen. Make sure you see a message confirming your subscription is canceled.
How to Cancel Walmart+ Subscription on Mobile (iOS & Android)
Using the app is convenient, but sometimes it can be a little buggy. Weirdly, a friend said the cancel button didn't even show up for them on the Android app until they updated it, so make sure your app is current before you start.
1 Open the Walmart App
Open the Walmart app on your phone. If you're not already signed in, do that now.
2 Go to Your Account
In the bottom navigation bar, tap on the Account icon. It's usually on the far right.
3 Tap on Walmart+
Near the top of the Account screen, you should see a banner or link for Walmart+. Tap on it to open your membership hub.
4 Select Manage Membership
Once you're on the Walmart+ page, you'll need to find the Manage Membership option. Tap that to get to the next screen.
5 Scroll Down and Find Cancel
Just like on the desktop, you have to scroll down to the very bottom to find the Cancel Walmart+ link. It's easy to miss.
6 Follow Prompts to Confirm
The app will guide you through a few confirmation steps. Keep tapping cancel until you see a final message confirming the cancellation. Don't get tricked by the offers to stay.
Cancel Walmart+ Subscription with Phone
You can call Walmart's customer service at 1-800-925-6278. Be prepared for a wait. When you call, tell the automated system you want to 'cancel Walmart+' to get routed correctly. It's best to have your account information ready.
Cancel Walmart+ Subscription with Live Chat
Walmart has a live chat option, but it can be hard to find. Go to the Walmart Help Center, search for a topic like 'subscription', and then look for the 'Chat with us' button. Response times can vary, so grab a snack.
Before you cancel, know this: Walmart will not give you a refund for the remaining time on your subscription, whether it's monthly or annual. You can use your benefits until the end of your current billing cycle. Also, canceling your Walmart+ membership does not delete your main Walmart.com account.
Walmart+ Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Monthly | $12.95/month | Includes free delivery from your store, free shipping with no order minimum, fuel savings at select stations, and access to Paramount+ Essential plan. Billed every month. |
| Annual | $98/year | Includes all the same benefits as the monthly plan. You save about $57 compared to paying monthly for a full year. Billed once annually. |
Frequently Asked Questions about Walmart+
Can I unsubscribe from Walmart+ anytime?
Can I get a refund from Walmart+ if I forgot to cancel?
How do I know my Walmart+ subscription is cancelled?
How long does it take for Walmart+ to cancel?
What else should I know before I cancel my Walmart+ subscription?
How do I raise a complaint to Walmart+?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
