How to Cancel Your Viu Subscription (2025)

Viu generally does not offer refunds for partial months. Once you cancel, you keep access until the end of your current billing cycle. This is standard, but still annoying if you hoped to get $5 back. According to recent user feedback, if you subscribed via a third party like Apple or Google, you are bound by their specific refund policies, which are notoriously strict. You must cancel at least 24 hours before the renewal date to avoid being charged for the next month. Missing that window by even an hour usually means paying for another 30 days.

Struggling to find the cancel button? You are not alone. Here are a few things to check:

• Check Third-Party Billing: If you do not see a cancel option on the website, you likely paid via Apple, Google Play, or a telecom partner. You must cancel through them directly.
• Use a Desktop Browser: The mobile site can be buggy. Try logging in on a laptop.
• Clear Cache: Sometimes the 'Cancel' button literally disappears due to browser cache. Clear it and reload.
• Contact Support: If all else fails, email their support. Just expect a delay in response time.

With streaming costs rising across the board in the last 12 months, cutting unused subscriptions like Viu is a smart financial move. Pine AI simplifies this by handling the entire cancellation process for you, saving you from navigating confusing menus.

• Step 1: Let's get started to cancel Viu Simply tell us that you want to cancel your subscription with Viu, and we will ask for some account details to get started.

• Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

• Step 3: You're free from Viu The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.