Ubisoft Plus, launched in 2019 as Uplay+, is Ubisoft's own game subscription service. It gives you access to a huge library of their titles. Maybe you signed up just to play the newest Assassin's Creed and now you're done until Shadows finally drops. It happens. With plans ranging from $14.99 to $17.99, canceling is a smart move if you're not using it, potentially saving you up to $215 a year. This guide helps you cancel your subscription on desktop or mobile without any headaches.
How to Cancel Ubisoft Plus on Desktop or Laptop
This is the most common way to cancel, since most subscriptions are managed directly through Ubisoft's own website.
1 Log In to Your Ubisoft Account
First, head over to the Ubisoft Store website and log in. This has to be the account with the active Ubisoft Plus subscription. Don't accidentally use an old one.
2 Navigate to 'My Subscription'
Once you're logged in, click on your avatar in the top-right corner of the page. From the dropdown menu, select 'My Subscription'. They don't make it super obvious, so you might have to look for a second.
3 Find the Cancel Option
On the subscription management page, you should see details about your Ubisoft Plus plan. Look for a link or button that says 'Cancel Subscription'. It's often placed next to the renewal information.
4 Confirm Your Cancellation
Ubisoft will likely ask you why you're leaving and might even offer you a deal to stay. Skip past these prompts and confirm that you want to cancel. You'll have to click a final confirmation button to seal the deal.
5 Check for a Confirmation Email
After you've confirmed, you should receive an email from Ubisoft stating that your subscription has been cancelled. Keep this email for your records. Your access will continue until the end of your current billing cycle.
How to Cancel Ubisoft Plus on iPhone (iOS)
If you signed up for Ubisoft Plus through the App Store on your iPhone, you have to cancel it there. You can't cancel it on the Ubisoft website.
1 Open the Settings App
Find and tap the Settings app on your iPhone's home screen. It's the one with the gear icon.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This will take you to your Apple ID, iCloud, and subscription settings.
3 Go to Subscriptions
On the Apple ID screen, tap on 'Subscriptions'. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel Ubisoft Plus
Scroll through the list until you find your Ubisoft Plus subscription. Tap on it, then tap the 'Cancel Subscription' button. You'll need to confirm your choice. That's it, you're done.
How to Cancel Ubisoft Plus on Android
For Android users who subscribed through the Google Play Store, this is your only option. The cancellation is managed by Google, not Ubisoft directly.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the Google account you used to subscribe.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Payments & Subscriptions
In the menu that appears, select 'Payments & subscriptions'. From there, tap on 'Subscriptions' to see all your active plans.
4 Cancel Your Subscription
Find Ubisoft Plus in the list of subscriptions and tap on it. At the bottom of the screen, you'll see an option to 'Cancel subscription'. Tap it and follow the on-screen instructions to confirm.
Before You Cancel: What You Should Know
Before you hit that cancel button, here are a few things to keep in mind:
- Game Access: You will lose access to the entire Ubisoft Plus game library at the end of your current billing period. Your game progress is saved, but you won't be able to play unless you buy the game or resubscribe.
- No Refunds: Ubisoft does not offer prorated refunds. If you cancel a day after your renewal, you've still paid for the whole month. It's a bit of a bummer, but that's the policy.
- No Pausing: There is no option to pause your subscription. You either have it active or you cancel it. You can always resubscribe later if you change your mind.
Having Trouble Cancelling Your Ubisoft Plus Subscription?
Sometimes things just don't work. If you're stuck in a loop trying to cancel, here are a few things to try:
- Check Third-Party Billing: Did you sign up through Amazon Luna, PlayStation, or Xbox? If so, you must cancel through that specific service, not Ubisoft's website.
- Use a Desktop Browser: The cancellation process seems to be most reliable on a desktop or laptop computer. The mobile site can be a bit glitchy sometimes.
- Clear Your Cache or Go Incognito: Try clearing your browser's cache and cookies or using an incognito/private window. This can solve weird login or page loading issues.
- Contact Support Directly: If all else fails, you'll have to contact Ubisoft Support. You can submit a ticket through their website. Be prepared for a bit of a wait, as their response times can vary.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (USD) | Details |
|---|---|---|
| PC Access | $14.99 | Access to a library of 100+ Ubisoft games on PC, including new releases. |
| Ubisoft+ Premium | $17.99 | Includes everything in PC Access, plus access on Xbox and Amazon Luna, and premium editions of games (DLCs, season passes). |
How Pine AI Can Help You Cancel Your Ubisoft Plus Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Ubisoft Plus subscription for you, quickly and securely. Save yourself the headache and avoid unwanted charges with just a few clicks.
Frequently Asked Questions about Ubisoft Plus
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
