TIMvision, launched in 2009 by Telecom Italia, brings Italian entertainment and Serie A soccer to your screen. Subscriptions cost between $7 and $45 monthly. It works on iOS, Android, and desktop. Cancelling now could save you up to $540 a year. Visit TIMvision. Maybe you joined for the soccer craze but got tired of the buffering during the big match. You aren't alone. Trustpilot lists a poor 1.2-star rating for the parent company, with users reporting high "total complaints in the last 3 years" regarding "poor customer service" and "billing errors." Recent outages during live games have sparked massive backlash online.
How to Cancel TIMvision on iPhone (iOS)
If you subscribed via the App Store, this is the only way to stop the billing. Deleting the app does nothing.
How to Cancel TIMvision on Android
Google makes this fairly easy, but double-check your email for a confirmation receipt just to be safe.
How to Cancel TIMvision on Desktop
The desktop site can be glitchy and often reverts to Italian even if you set it to English. Keep a translator tab open.
Cancel TIMvision by Phone
If the online methods fail, you can try calling customer support. Dial 187 if you are calling from Italy or have a TIM landline. For international calls, check the specific support number on your bill. Be prepared for long hold times and potential language barriers if you do not speak Italian fluently.
What is TIMvision Cancellation Policy
TIMvision generally allows you to cancel at any time, but the devil is in the details. If your subscription is part of a bundle with your internet (TIM Super), cancelling the TV part might not lower your bill significantly, or it might trigger a contract modification fee. Typically, you retain access until the end of the current billing cycle. Refunds for partial months are almost non-existent. Users frequently complain on Trustpilot that charges continue for months after cancellation requests, so keep your cancellation reference number safe.
Having Trouble Cancelling Your TIMvision Subscription?
Struggling to find the button? You are not crazy. Here are a few common fixes:
- Check the Source: Did you sign up via Amazon Prime Video Channels or a mobile carrier bundle? You must cancel through that specific provider, not the TIMvision app.
- Browser Issues: The MyTIM site hates ad-blockers. Turn them off or try Incognito mode.
- The 'Free' Trial Trap: If you are on a trial included with a SIM card, it sometimes auto-renews as a paid add-on. Check your mobile credit balance.
- Call Them: If the button is missing, call 187. It is annoying, but sometimes manual intervention is the only way.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price (Est. USD) |
Features |
| Light |
~$7.00 |
Basic catalog, ads included, 2 screens |
| Standard |
~$15.00 |
Full catalog, no ads, Disney+ bundle options |
| Gold |
~$35.00 |
Includes DAZN (Serie A), Netflix, and Disney+ |
| Calcio & Sport |
~$25.00 |
Focus on sports content and DAZN integration |
How Pine AI Can Help You Cancel Your TIMvision Subscription
