Tidal, launched in 2014, is a music streaming service built for people who care about sound quality, offering high-fidelity and master-quality audio. It's great, until the bill comes. With subscription prices ranging from $10.99 to $19.99, you can save up to $240 a year by canceling. This guide covers canceling on iOS, Android, and desktop. Maybe you signed up just to hear Beyoncé's 'Lemonade' when it was an exclusive and then forgot about it. It happens. This guide will help you cancel your subscription without any extra headaches.
How to Cancel Tidal on iPhone (iOS)
If you subscribed to Tidal through the App Store, you have to cancel it through your Apple account. You can't do it inside the Tidal app itself, which is a bit of a pain.
1 Open the Settings App
Find and tap the gray gear icon on your home screen to open your iPhone's Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.
3 Select Subscriptions
On the Apple ID screen, tap on Subscriptions. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Select Tidal
Scroll through the list of your active subscriptions until you find Tidal. Tap on it to open the subscription details.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Tidal on Android
Canceling on Android can usually be done directly in the app, unless you subscribed through a third party like your mobile carrier. If you don't see the option, check your Google Play Store subscriptions.
1 Open the Tidal App
Launch the Tidal app on your Android device and make sure you are logged into the account you want to cancel.
2 Navigate to My Account
Tap the gear icon in the top right corner to open Settings. From there, tap on your profile to go to My Account.
3 Manage Your Subscription
In the account section, find and tap on Manage Subscription. This will take you to the subscription management page.
4 Select Subscription
You should see your current plan details. Tap on Subscription to see more options.
5 Cancel Your Subscription
Finally, tap Cancel my subscription. Tidal will likely ask you for a reason and might offer you a deal to stay. Just proceed with the cancellation until you get a confirmation.
How to Cancel Tidal on Desktop or Laptop
This is often the most straightforward way to cancel, as it avoids any issues with app stores or third-party billing. When in doubt, use the website.
1 Visit the Tidal Website
Open your web browser and go to my.tidal.com. Log in with your username and password.
2 Access Subscription Settings
Once logged in, click on your profile name in the top left corner. A dropdown menu will appear. Select Manage Subscription.
3 View Subscription Details
You'll be taken to your account page. Click on the Subscription button to see the details of your current plan and billing information.
4 Cancel the Subscription
Click the link that says Cancel my subscription. Honestly, they make you click through a couple of confirmation screens after this. Just keep clicking until it confirms you're done.
5 Confirm Cancellation
Follow the on-screen prompts to finalize the cancellation. You should receive an email confirming that your subscription has been cancelled and will not renew.
Having Trouble Cancelling Your Tidal Subscription?
It can be frustrating when the cancel button seems to be hiding. Here are a few things to try:
- Check your billing source: Did you sign up through Apple, Google Play, or your mobile provider (like Sprint or T-Mobile)? If so, you must cancel through that specific service, not directly with Tidal.
- Use a computer: Some services make it intentionally difficult to cancel on mobile. Log in to the Tidal website on a desktop or laptop, as the full site often has options the mobile version lacks.
- Clear your browser cache: Sometimes old data can cause issues. Try clearing your browser's cache and cookies or using an incognito window to log in and cancel.
- Contact support directly: If all else fails, reach out to Tidal's customer support through their website. Be prepared to be persistent, as response times can vary.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Details |
|---|---|---|
| Tidal Individual | $10.99 | Includes HiFi, MQA, Dolby Atmos, Sony 360 Reality Audio. Ad-free listening for one person. |
| Tidal Family | $16.99 | All the features of the Individual plan for up to 6 family members living at the same address. |
| Tidal Student | $4.99 | A 50% discount on the Individual plan for eligible college students. Requires verification. |
How Pine AI Can Help You Cancel Your Tidal Subscription
Tired of the cancellation runaround? Pine AI handles it for you. We'll cancel your Tidal subscription quickly and securely, so you can stop worrying about unwanted charges. Let us do the work.
Frequently Asked Questions about Tidal
Can I unsubscribe from Tidal anytime?
Can I get a refund from Tidal if I forgot to cancel?
How do I know my Tidal subscription is cancelled?
How long does it take for Tidal to cancel?
What else should I know before I cancel my Tidal subscription?
How do I raise a complaint to Tidal?
How does Pine AI work with Tidal to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
