Tidal, launched in 2014, promised high-fidelity audio but often just delivers high bills. With subscriptions costing $10.99 to $16.99, you could save up to $203 yearly by cutting the cord. Whether you use iOS, Android, or desktop, Visit Tidal to manage your account. Maybe you signed up for the Renaissance hype or high-res audio, but now you are over it. Pissed Consumer reports over 1.2K calls regarding "unexpected charges" and "login errors" recently. Users on TrustPilot frequently flag poor support during outages. With recent layoffs at parent company Block making headlines, it is a smart time to leave.
How to Cancel Tidal on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Tidal app itself because Apple handles the billing if you signed up there.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It is usually right above Airplane Mode.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Cancel Subscription
Find Tidal in the list. Tap Cancel Subscription. If you only see 'Renew', it is already cancelled.
How to Cancel Tidal on Android
Android users usually pay via Google Play. Here is how to stop the bleeding.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions and then tap Subscriptions.
4 Cancel Tidal
Select Tidal from the list and tap Cancel subscription. Follow the confirmation prompts to finish.
How to Cancel Tidal on Desktop
This is the most reliable method if you signed up directly with a credit card.
1 Go to Tidal Website
Navigate to account.tidal.com and log in. The mobile site is glitchy, so use a laptop if you can.
2 Access Subscription
Click on Subscription in the menu. You might have to verify your password again.
3 Initiate Cancellation
Click Cancel my subscription. They will try to keep you with a survey.
4 Confirm
Keep clicking the confirmation buttons until you see a final screen saying your subscription will end on a specific date.
What is Tidal Cancellation Policy
Tidal operates on a strict "no refunds" basis. Once that charge hits your card, the money is gone. You can cancel at any time, and your access will continue until the end of your current billing cycle. For example, if you pay on the 1st and cancel on the 2nd, you still have service for 29 days. Users on Reddit frequently complain that cancelling during a free trial sometimes triggers an immediate cutoff, so watch out for that.
Before You Cancel Tidal: What You Should Know
Before you pull the plug, know that your playlists are at risk. Tidal generally keeps your data for a few months in case you come back, but there is no guarantee. If you have spent hours curating the perfect gym mix, use a service like Soundiiz to transfer your playlists to Spotify or Apple Music first. Also, check if you are on a "Best Buy" or "Sprint" (now T-Mobile) promotion. Cancelling those often requires contacting the carrier directly, not Tidal.
Having Trouble Cancelling Your Tidal Subscription?
Stuck in a loop? You are not alone. Here are common fixes:
- Third-Party Billing: If you do not see a cancel button on the Tidal site, you likely paid through a partner like T-Mobile, Best Buy, or Apple. Check your bank statement to see who is actually charging you.
- Browser Issues: Ad-blockers sometimes hide the cancel button. Try opening the page in Incognito mode.
- Forgot Login: If you used "Sign in with Apple" or Facebook, you must log in that same way to cancel.
- Contact Support: If all else fails, submit a request via their help center, but expect a delay.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Details |
|---|---|---|
| Individual | $10.99 | Standard sound quality, ad-free, 1 account. |
| Family | $16.99 | Up to 6 accounts, same features as Individual. |
| Student | $4.99 | Discounted rate for verified students (50% off). |
| DJ Extension | +$9.00 | Add-on for DJ integrations. |
How Pine AI Can Help You Cancel Your Tidal Subscription
With streaming prices hiking across the board in the last 12 months, cutting Tidal is a solid move to reclaim your budget. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Tidal Simply tell us that you want to cancel your subscription with Tidal, we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Tidal The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Tidal
Can I unsubscribe from Tidal anytime?
Can I get a refund from Tidal if I forgot to cancel?
How do I know my Tidal subscription is cancelled?
How long does it take for Tidal to cancel?
What else should I know before I cancel my Tidal subscription?
How do I raise a complaint to Tidal?
How does Pine AI work with Tidal to cancel my subscription?
