Established in 2019, The Criterion Channel brings arthouse cinema to your screen for $10.99 to $99.99. Maybe you signed up after seeing Jeanne Dielman top the Sight & Sound poll but never actually hit play. It happens. Cancelling saves you up to $99.99. Available on iOS, Android, and desktop, the service isn't immune to glitches. TrustPilot reviews often flag "technical support" delays, while Pissed Consumer notes complaints about "incorrect billing amounts" totaling dozens in the last 3 years. With streaming prices hiking across the board, cutting unused niche apps is a smart move. Visit The Criterion Channel to manage your account.
How to Cancel The Criterion Channel on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. If you can't find it, swipe down from the middle of your screen and type "Settings" in the search bar.
2 Tap Your Name
Click your Apple ID banner at the very top of the list. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. It is usually the fourth option down. If you don't see it, check under "Media & Purchases" instead.
4 Cancel Subscription
Find The Criterion Channel in the list. Tap it, then hit Cancel Subscription. If you only see "Renew Subscription," it is already cancelled.
How to Cancel The Criterion Channel on Android
Android users who signed up via the app manage billing through Google Play.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the Google account used to purchase the subscription.
2 Tap Profile Icon
Tap your profile picture in the top right corner of the screen.
3 Access Payments & Subscriptions
Select Payments & subscriptions from the menu, then tap Subscriptions.
4 Cancel The Criterion Channel
Select The Criterion Channel from your active list. Tap Cancel subscription and follow the on-screen confirmation prompts.
How to Cancel The Criterion Channel on Desktop
This is the most reliable method if you signed up directly on their website rather than through an app store.
1 Log In to the Website
Go to the official site and log in. This method is for users who signed up directly via the web (Vimeo OTT backend).
2 Go to Account Settings
Hover over your profile icon in the top right corner and select Manage Subscription or Settings from the dropdown.
3 Select Billing
Look for the Billing or Purchases tab. You should see your active plan details here.
4 Confirm Cancellation
Click Cancel Subscription. You might have to click through a "Are you sure?" page. Keep clicking until you see a confirmation message.
What is The Criterion Channel Cancellation Policy
The Criterion Channel operates on a strict no-refund policy for partial periods. Once you cancel, your access continues until the end of your current billing cycle. This means if you cancel the day after your $99.99 annual renewal hits, you are out of luck for a refund, but you keep access for the year. Users on Pissed Consumer frequently complain about this auto-renewal rigidity. You must cancel at least 24 hours before your renewal date to avoid being charged again.
Having Trouble Cancelling Your The Criterion Channel Subscription?
Struggling to find the cancel button? You are not alone.
- Check Third-Party Billing: If you don't see a cancel option on the website, you likely subscribed via Roku, Amazon Fire TV, or Apple. You must cancel on that specific device.
- Roku Users: Press the star (*) button on the channel tile on your TV home screen and select Manage subscription.
- Vimeo OTT Confusion: The Criterion Channel runs on Vimeo's backend. Sometimes billing emails come from Vimeo, causing confusion. Search your inbox for "Vimeo" if you can't find the receipt.
- Browser Issues: Try using Incognito mode or a different browser if the "Manage Subscription" page fails to load.
Subscription Plans and Pricing (2025)
| Plan | Price | Details |
|---|---|---|
| Monthly | $10.99 / mo | Flexible, cancel anytime. Best for short-term viewing. |
| Annual | $99.99 / yr | Saves ~24% compared to monthly. Charged as a lump sum. |
Prices are subject to change and do not include local taxes.
How Pine AI Can Help You Cancel Your The Criterion Channel Subscription
Streaming fatigue is real, and keeping a subscription for that one Kurosawa film you might watch someday is costing you money. If you are tired of navigating different device settings just to stop a charge, Pine AI makes it simple.
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Step 1: Let's get started to cancel The Criterion Channel Tell us you want to quit The Criterion Channel. We will ask for a few basic account details to locate the subscription.
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Step 2: Pine gets to work We figure out if you are billed through Roku, Apple, or directly. We navigate the menus and handle the cancellation process so you don't have to guess which device holds the key.
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Step 3: You're free from The Criterion Channel The recurring $10.99 (or $99.99) stops. No more guilt about unwatched movies, just a confirmed cancellation and money back in your pocket.
Frequently Asked Questions about The Criterion Channel
Can I unsubscribe from The Criterion Channel anytime?
Can I get a refund from The Criterion Channel if I forgot to cancel?
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