How to Cancel Your Tencent Video Subscription (2025)

Tencent Video operates on a strict "no refund" basis for the current billing cycle. Once you cancel, your VIP status remains active until the date you already paid for. They do not pro-rate. So if you cancel two days after a renewal, you are out of luck for that cash. Users on Pissed Consumer frequently complain that the "Turn Off Auto-Renewal" button is hidden deep in sub-menus, often requiring a magnifying glass to find. Make sure you cancel at least 24 hours before the renewal date to avoid getting hit with another charge.

If the buttons aren't working, try these fixes:

• Check the Source: Did you buy it via Apple, Google, or the website? You must cancel at the source.
• Use a Desktop Browser: The mobile site is glitchy. Log in on a laptop.
• Translation Tools: If the interface is stuck in Chinese, use Google Chrome's "Translate to English" feature to find the cancel button.
• Clear Cache: Sometimes the "Cancel" button literally doesn't load. Clear your browser cache and try again.

Streaming costs are creeping up in 2025, and keeping track of every auto-renewal is a headache. If you are tired of navigating broken English menus or hunting for a cancel button that seems to move every time you look for it, let us handle it.

• Step 1: Let's get started to cancel Tencent Video Tell us you want to drop Tencent Video. We just need a few details to locate the account.

• Step 2: Pine gets to work We navigate the confusing clicks, deal with the language barriers, and handle the awkward flows to ensure it is actually cancelled. We don't just suggest it; we finish it.

• Step 3: You're free from Tencent Video The payments stop. No "retention offers," no run-around, just a confirmed "one-and-done" result.