Supernatural, the VR fitness hit launched in 2020, turns your Meta Quest into a gym. But if you are tired of boxing to the same playlist or just dusting off your headset like a forgotten Peloton, it is time to quit. Subscriptions run from $9.99 to $99.99, so cancelling saves you up to $100 annually. Visit Supernatural. Like the recent online chatter about VR fatigue, many users are stepping away. Trustpilot data shows mixed reviews, with complaints often citing "billing confusion" and "hard-to-find cancel buttons" as major headaches. With total complaints in the last 3 years rising on consumer sites, you are not alone in wanting out.
How to Cancel Supernatural on iPhone (iOS)
If you subscribed through the Supernatural Companion App on your iPhone, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Supernatural app itself, as Apple handles the billing if you signed up here.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It is usually right above Airplane Mode.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead. It hides sometimes.
4 Find Supernatural
Scroll until you see Supernatural. Tap it. If it is not there, you likely subscribed via Meta or their website directly.
5 Cancel Subscription
Hit Cancel Subscription. You might have to confirm it again. Keep clicking until it says 'Expires on' instead of 'Renews on'.
How to Cancel Supernatural on Android
For users who signed up via the Android Companion App. Google handles these payments, not Supernatural directly.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the Google account you used to buy the membership.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap Subscriptions.
4 Select Supernatural
Find Supernatural in the list. Tap it to open the details page.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen prompts. They might ask why you are leaving. Just pick an option and confirm.
How to Cancel Supernatural via Meta Quest App
Most users sign up directly through their Meta account. This is the most common method.
1 Open Meta Horizon App
Open the Meta Horizon app on your phone. This is the main app you use to manage your VR headset.
2 Go to Menu
Tap the Menu button (usually three lines) in the bottom right corner.
3 Access Settings
Tap the Settings gear icon. It might be near the top or bottom depending on the latest update.
4 Find Subscriptions
Tap on Subscriptions. You will see a list of all your VR app subscriptions here.
5 Cancel Supernatural
Select Supernatural and tap Cancel Subscription. Confirm your choice. If you do not see it here, you probably signed up on their website.
How to Cancel Supernatural on Desktop
Use this method if you signed up directly via the Supernatural website rather than through an app store.
1 Visit the Website
Go to getsupernatural.com and log in to your account.
2 Go to Settings
Click your profile icon or navigate to the Settings page.
3 Manage Membership
Look for a section labeled Membership or Subscription. Click Manage.
4 Cancel
Click Cancel Membership. Follow the prompts to finalize it. They will try to keep you. Stay strong.
Having Trouble Cancelling Your Supernatural Subscription?
If the buttons are missing or you are stuck in a loop, try these fixes:
- Check the Source: The #1 issue is looking in the wrong place. If you bought it on your iPhone, it won't show up in your Meta account settings. Check your bank statement to see who is charging you (Apple, Google, or Meta).
- Use a Desktop: Mobile sites glitch. Log in on a laptop to see the full dashboard.
- Update the App: An outdated Meta Horizon app might hide the subscription menu.
- Contact Support: If all else fails, email
[email protected]. It is slower, but it works.
Subscription Plans and Pricing (2025)
| Plan | Price | Details |
|---|---|---|
| Monthly | $9.99 / mo | Billed monthly. Cancel anytime. |
| Annual | $99.99 / yr | Billed once a year. Best value (~$8.33/mo). |
Prices are subject to change by Meta/Supernatural.
How Pine AI Can Help You Cancel Your Supernatural Subscription
With VR fitness trends cooling off in the last 12 months, many users are realizing they are paying for a digital gym they never visit. If you are done punching air, Pine AI makes leaving easy.
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Step 1: Let's get started to cancel Supernatural Simply tell us that you want to cancel your subscription with Supernatural, and we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Supernatural The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Supernatural
Can I unsubscribe from Supernatural anytime?
Can I get a refund from Supernatural if I forgot to cancel?
How do I know my Supernatural subscription is cancelled?
How long does it take for Supernatural to cancel?
What else should I know before I cancel my Supernatural subscription?
How do I raise a complaint to Supernatural?
How does Pine AI work with Supernatural to cancel my subscription?
