Supernatural is a VR fitness app that launched in 2020, turning your living room into a personal gym with coached workouts. Maybe you got a Quest 3 to play Asgard's Wrath 2 and thought you'd get fit too, but now the subscription is just another charge on your card. It happens. With subscription costs from $9.99 to $99.99, canceling can save you up to $99.99 a year. This guide covers how to cancel on the Meta Quest store and the Supernatural website.
How to Cancel Supernatural on iPhone (iOS)
If you subscribed to Supernatural through the App Store, you have to cancel it through your Apple account. Supernatural can't cancel it for you, which is a bit of a pain.
1 Open the Settings App
Find and tap the gray gear icon on your iPhone's home screen to open Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Cancel Supernatural
Scroll through the list to find Supernatural. Tap on it, then select the Cancel Subscription button. You'll need to confirm your choice to finalize the cancellation.
How to Cancel Supernatural on Android
Canceling on Android is managed through the Google Play Store, so you won't find the cancellation option inside the Supernatural app itself.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the icon that looks like a colorful sideways triangle.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. Then, tap on Subscriptions to see your list of active services.
4 Locate and Cancel Supernatural
Find Supernatural in your list of subscriptions and tap on it. Follow the on-screen instructions and tap Cancel subscription to complete the process.
How to Cancel Supernatural on Desktop or Laptop
This method is for users who signed up directly through the Supernatural website, not through an app store.
1 Visit the Supernatural Website
Open your web browser and go to the official Supernatural website. Make sure you're on their main site, not a third-party page.
2 Log In to Your Account
Click the Log In button, usually found at the top right, and enter your account credentials.
3 Navigate to Membership Settings
Once logged in, find your account dashboard or profile section. Look for a link or tab labeled Membership or Account Settings.
4 Find the Cancel Option
Inside your membership settings, you should see details about your current plan. Look for a Cancel Membership or Manage Subscription link. Honestly, I had to click around a bit to find it.
5 Confirm Your Cancellation
The site will likely ask you why you're leaving and might offer you a discount to stay. If you're sure, proceed with the cancellation and wait for a confirmation message or email.
Before You Cancel: What You Should Know
Before you go, keep a few things in mind:
- No Refunds: Supernatural does not offer prorated refunds if you cancel in the middle of a billing cycle. You'll keep access until the period you paid for ends.
- Pausing Your Membership: In some cases, you might be offered the option to pause your membership for a few months instead of canceling outright. This can be a good option if you just need a break.
- Data and Progress: Your workout history and data are typically tied to your account. If you decide to resubscribe later, your progress should still be there.
Having Trouble Cancelling Your Supernatural Subscription?
It can be frustrating when you can't find the cancel button. Here are a few things to try:
- Check Where You Subscribed: You can only cancel through the same platform you used to sign up. If you subscribed on your iPhone, you must cancel through Apple. If you signed up on the web, you must cancel on the web. This is the most common issue.
- Try a Different Device: If the website is acting up on your phone, try canceling from a desktop computer. Sometimes the mobile site hides certain options.
- Clear Your Browser Cache: Old data can sometimes cause login or display issues. Clear your cache and cookies or try using an incognito/private browser window.
- Contact Support Directly: If all else fails, reach out to Supernatural's customer support. They can manually process the cancellation for you, though it might take a day or two.
Subscription Plans and Pricing (2025)
| Plan Name | Price (USD) | Billing Cycle | Details |
|---|---|---|---|
| Monthly Membership | $9.99 | Monthly | Full access to all workouts, new content added daily, and up to four profiles per membership. |
| Annual Membership | $99.99 | Annually | Same as the monthly plan but with a significant discount for paying upfront for the year. |
How Pine AI Can Help You Cancel Your Supernatural Subscription
Tired of navigating confusing menus? Let Pine AI handle it. We can cancel your Supernatural subscription for you, quickly and securely. Stop worrying about unwanted charges and let our automated system do the work. It's fast, easy, and saves you the headache.
Frequently Asked Questions about Supernatural
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Can I get a refund from Supernatural if I forgot to cancel?
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Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
