Maybe you launched a dropshipping site during the "passive income" craze and realized it is actually just active work. Squarespace, established in 2003, charges between $16 to $65 monthly. By cancelling, you could save up to $780 a year. Visit Squarespace. Trustpilot data shows a bleak 1.4-star rating, while Pissed Consumer highlights over 350 complaints in the last 3 years, mostly about "incorrect billing amount" and "technical support" loops. Even with their flashy Super Bowl ads, users are tired of price hikes. Whether you are on desktop, iOS, or Android, cut the cord now.
How to Cancel Squarespace on Desktop
This is the most reliable method. We tested this on Chrome and Safari, and it works best if you are the site owner.
1 Log In and Select Website
Go to the Squarespace website and log in. If you have multiple sites, click on the specific Website you want to cancel to open its dashboard.
2 Open Billing Settings
In the Home Menu, click on Settings, then select Billing. If you don't see this, you might not have admin permissions.
3 Select Subscriptions
Click on Subscriptions. You will see your active Website or Commerce plan listed here under the Website section.
4 Cancel Subscription
Click on the Website subscription plan. Scroll down and select Cancel Subscription. You might have to click through a survey asking why you are leaving. Just skip it or select a random reason to proceed.
5 Confirm Cancellation
Click Confirm Cancellation. Your site will go offline immediately or at the end of the billing cycle depending on what you selected.
How to Cancel Squarespace on iPhone (iOS)
If you purchased your plan through the Apple App Store, you must cancel it here. Squarespace support cannot help you with Apple-billed plans.
1 Open Settings
Tap the Settings app on your iPhone home screen. Do not open the Squarespace app itself, as you cannot usually cancel from inside it.
2 Tap Your Apple ID
Tap your Name/Apple ID banner at the very top of the Settings menu.
3 Go to Subscriptions
Tap on Subscriptions. Wait a second for the list to load.
4 Select Squarespace
Find Squarespace in the list of active subscriptions and tap on it.
5 Cancel Subscription
Tap Cancel Subscription. If you do not see this button, it might already be cancelled or expired.
How to Cancel Squarespace on Android
This only applies if you subscribed via the Google Play Store app. If you signed up on the web, use the Desktop instructions.
1 Open Google Play Store
Launch the Google Play Store app on your Android device.
2 Tap Profile Icon
Tap your Profile Icon in the top right corner of the screen.
3 Select Payments & Subscriptions
Tap on Payments & subscriptions, then tap on Subscriptions.
4 Choose Squarespace
Locate Squarespace in your list of active subscriptions.
5 Cancel Subscription
Tap Cancel subscription and follow the on-screen confirmation prompts.
What is Squarespace Cancellation Policy
Squarespace is pretty strict. If you are on a monthly plan, there are absolutely no refunds. You cancel, and the service stops at the end of the cycle. For annual plans, you can get a full refund if you cancel within 14 days of the first payment. After that two-week window? Zero refunds. We have seen complaints on BBB where users missed the window by one day and were denied. Also, domain name registrations are generally non-refundable immediately after purchase.
Before You Cancel Squarespace: What You Should Know
Check Your Domain
If you registered your domain through Squarespace, cancelling your website subscription does not automatically cancel the domain. You will keep getting billed $20+ a year for it. You need to disable auto-renew for the domain separately or transfer it.
Export Your Content
Once you cancel, your site goes offline. You might lose access to your data. Export your blog posts and product data to a CSV file before hitting that cancel button.
No Pausing
Squarespace does not really offer a "pause" feature. You either pay or you cancel. It is annoying, but that is how they operate.
Having Trouble Cancelling Your Squarespace Subscription?
If the cancel button is missing, try these fixes:
- Check Permissions: You must be the "Site Owner" or have "Billing" permissions. Contributors cannot cancel sites.
- Third-Party Billing: If your billing panel says "Managed by Apple" or "Managed by Google," you must cancel through your phone settings, not the website.
- Clear Cache: Sometimes the dashboard glitches. Try opening the page in an Incognito/Private window.
- Contact Support: If all else fails, use their live chat. It is hidden deep in the help center, but it is there.
Subscription Plans and Pricing (2025)
| Plan | Monthly Cost (Paid Annually) | Monthly Cost (Paid Monthly) | Details |
|---|---|---|---|
| Personal | $16 | $25 | Basic websites, no e-commerce. |
| Business | $23 | $36 | Advanced analytics, basic e-commerce. |
| Commerce Basic | $28 | $40 | No transaction fees, POS support. |
| Commerce Advanced | $52 | $72 | Advanced shipping, subscriptions. |
How Pine AI Can Help You Cancel Your Squarespace Subscription
With the creator economy slowing down in the last 12 months, many people are stuck paying for portfolio sites they haven't updated since 2023. Pine AI makes exiting these contracts effortless.
Step 1: Let's get started to cancel Squarespace Simply tell us that you want to cancel your subscription with Squarespace, we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Squarespace The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Squarespace
Can I unsubscribe from Squarespace anytime?
Can I get a refund from Squarespace if I forgot to cancel?
How do I know my Squarespace subscription is cancelled?
How long does it take for Squarespace to cancel?
What else should I know before I cancel my Squarespace subscription?
How do I raise a complaint to Squarespace?
How does Pine AI work with Squarespace to cancel my subscription?
