Spotify, established in 2006, offers music streaming across iOS, Android, and desktop. With plans costing $11.99 to $19.99 monthly, you could save up to $240 a year by cancelling. Visit Spotify. Recently, users have vented online about the 'HiFi' tier delays and aggressive price hikes. TrustPilot lists a poor 1.6-star rating, while Pissed Consumer tracks over 3,500 complaints in the last 3 years. Common issues include 'billing errors' and 'unhelpful bots.' If you are done with the drama, here is the fix.
How to Cancel Spotify on iPhone (iOS)
If you pay through Apple, you must cancel through Apple. The Spotify app will just tell you to go to a website.
1 Open Settings
Tap the Settings app on your home screen. Do not open the Spotify app itself. Apple usually handles the billing if you signed up on your iPhone.
2 Tap Your Name
Click your Apple ID banner at the very top of the Settings menu.
3 Select Subscriptions
Tap Subscriptions. If you do not see Spotify listed here, you likely signed up directly through their website. In that case, skip to the Desktop instructions.
4 Cancel Subscription
Tap Spotify, then select Cancel Subscription. You might have to confirm it again. It is annoying, but necessary.
How to Cancel Spotify on Android
Google Play billing is rare these days. Most Android users need to use the mobile web browser method.
1 Open a Browser
Launch Chrome or Firefox on your phone. The Android app often hides the cancel button deep in menus to frustrate you.
2 Go to Account Page
Navigate to spotify.com/account and log in. If it tries to open the app, force it to stay in the browser.
3 Find Your Plan
Scroll down to the section labeled Your plan. Tap on Change plan.
4 Cancel Premium
Scroll all the way down to Cancel Spotify and tap Cancel Premium. You will have to click 'Yes, cancel' about two more times.
How to Cancel Spotify on Desktop
This is the most reliable method. It works regardless of what device you usually listen on.
1 Log In
Go to spotify.com/account on your computer. Make sure you are logging into the correct account if you have multiples.
2 Manage Plan
Under the Your plan header, click the button that says Change plan.
3 Locate Cancellation
Scroll to the bottom section titled Cancel Spotify. Click Cancel Premium.
4 Confirm Decision
They will show you a playlist of sad songs or tell you what you are losing. Ignore it. Click Yes, cancel until the confirmation screen appears.
What is Spotify Cancellation Policy
Spotify operates on a prepaid basis. This means when you cancel, your Premium features continue until your current billing cycle ends. They do not offer refunds for partial months. Period. Even if you cancel one hour after the charge hits, that money is gone. TrustPilot reviews are full of people furious about this specific policy. You revert to the Free, ad-supported version once the time runs out.
Before You Cancel Spotify: What You Should Know
You will lose all offline downloads immediately when the Premium expires. That is the biggest pain point. Your playlists and saved songs remain, but you can only listen to them on shuffle (on mobile) with ads interrupting every few tracks. Also, if you are on a grandfathered price plan like the old Hulu bundle, you cannot get it back once you leave.
Having Trouble Cancelling Your Spotify Subscription?
If the steps above did not work, you might be paying through a third party.
- Check your bank statement: Does it say 'Spotify' or something like 'iTunes', 'Google', or a mobile carrier like 'T-Mobile'?
- Partner Deals: If you got Spotify through a bundle (like with Hulu or a broadband provider), you usually have to cancel on their website, not Spotify's.
- Try Incognito Mode: Sometimes the 'Cancel' button literally disappears due to cache issues. Open a private window and try again.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Details |
|---|---|---|
| Individual | $11.99 | 1 account, ad-free, offline listening |
| Duo | $16.99 | 2 accounts, for couples under one roof |
| Family | $19.99 | Up to 6 accounts, parental controls |
| Student | $5.99 | 1 account, includes Hulu (ad-supported) |
How Pine AI Can Help You Cancel Your Spotify Subscription
With prices creeping up again this year, cancelling Spotify is a smart move for your wallet. Pine AI makes it effortless.
Step 1: Let's get started to cancel Spotify Simply tell us you want to cancel. We will ask for a few basic account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward retention tactics so you don't have to. We don't just suggest it; we finish it.
Step 3: You're free from Spotify The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Spotify
Can I unsubscribe from Spotify anytime?
Can I get a refund from Spotify if I forgot to cancel?
How do I know my Spotify subscription is cancelled?
How long does it take for Spotify to cancel?
What else should I know before I cancel my Spotify subscription?
How do I raise a complaint to Spotify?
How does Pine AI work with Spotify to cancel my subscription?
