Shahid, established in 2008 by MBC Group, dominates Arabic streaming, but maybe you are finally over the Al Thaman drama or just cutting costs. Plans range from $8.49 to $16.99 monthly, meaning you save up to $203 annually by cancelling. You can cancel on iOS, Android, or desktop. Visit Shahid. Trustpilot data highlights a rough 1.8-star rating, with users frequently citing "auto-renewal glitches" and non-existent customer support as major headaches. With recent complaints about confusing VIP Sports billing and app crashes during peak Ramadan viewing, many are walking away. If you are tired of the technical hiccups or just want to stop the recurring charges, here is how to get out.
How to Cancel Shahid on iPhone (iOS)
Most US users subscribe via the App Store for convenience. Here is how to stop the Apple billing cycle.
1 Open Settings
Tap the Settings gear icon on your home screen. Do not try to cancel inside the Shahid app itself because Apple handles the billing if you subscribed on your iPhone.
2 Tap Your Name
Click your Apple ID name at the very top of the Settings menu. It is usually the first thing you see.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, look for Media & Purchases instead. Wait a second for the list to load.
4 Choose Shahid
Find Shahid in the Active list and tap it. If it is not there, you likely subscribed via the website or Google Play.
5 Cancel Subscription
Tap Cancel Subscription at the bottom. You might have to confirm your choice. Once done, it should say "Expires on [Date]" rather than "Renews on [Date]".
How to Cancel Shahid on Android
If you are on a Samsung or Pixel, you likely paid through Google Play. Follow these steps.
1 Open Google Play Store
Launch the Google Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will pop up.
3 Go to Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Select Shahid
Locate Shahid in your list of active apps. Tap on it to view details.
5 Cancel Subscription
Tap Cancel subscription. Google will ask why you are leaving. Pick any reason and confirm. You will keep access until the billing period ends.
How to Cancel Shahid on Desktop
If you paid directly with a credit card on their site, this is the only way to cancel. The mobile app often redirects you here anyway.
1 Log In
Go to the Shahid website and log in. You might need to reset your password if it has been a while.
2 Go to My Account
Click the face icon or your profile avatar in the top corner. Select My Account or Subscription Management from the dropdown.
3 Subscription Settings
Look for a tab labeled Subscription Management. This is where they hide the status of your plan.
4 Cancel Subscription
Click Cancel Subscription. They will likely throw a "Are you sure?" page at you with retention offers. Ignore them.
5 Confirm Cancellation
Scroll to the bottom and confirm the cancellation. Take a screenshot of the confirmation page just in case.
What is Shahid Cancellation Policy
Shahid operates on a strict "no refund" basis for the most part. When you cancel, your subscription stops auto-renewing, but you retain access to VIP content until your current billing cycle finishes. For example, if you pay on the 1st and cancel on the 5th, you can still watch until the 30th. They do not prorate refunds for unused days. Users on Trustpilot frequently complain that cancelling less than 24 hours before renewal often results in an accidental charge for the next month, so do it early.
Having Trouble Cancelling Your Shahid Subscription?
If the buttons are missing or the site is crashing, try these fixes:
- Check the Source: You cannot cancel on the website if you paid via Apple or Google Play. You must go to your phone settings.
- Use Desktop: The mobile web view is glitchy. Log in from a laptop or use "Desktop Mode" on your mobile browser.
- Clear Cache: Sometimes the "Cancel" button literally disappears. Clear your browser cache or use Incognito mode.
- Contact Support: If all else fails, email their support ([email protected]), though responses can be slow.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est.) | Features |
|---|---|---|
| VIP Mobile | ~$4.99 | Mobile only, 1 device, SD quality. |
| VIP | ~$9.99 | Full HD, multi-device, no ads, offline download. |
| VIP Sports | ~$14.99 | Includes Saudi Pro League, F1, and live TV channels. |
| Ultimate | ~$16.99 | Includes Imagine concert events and all sports access. |
How Pine AI Can Help You Cancel Your Shahid Subscription
Cancelling streaming services is getting harder, and with Shahid's mixed reviews on billing support, it is smart to handle this decisively. In the last year, we have seen a spike in users getting charged for "ghost" subscriptions they thought were cancelled.
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Step 1: Let's get started to cancel Shahid Simply tell us you want to end your Shahid VIP membership. We will ask for a few account details to locate the subscription source.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward retention tactics to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from Shahid The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Shahid
Can I unsubscribe from Shahid anytime?
Can I get a refund from Shahid if I forgot to cancel?
How do I know my Shahid subscription is cancelled?
How long does it take for Shahid to cancel?
What else should I know before I cancel my Shahid subscription?
How do I raise a complaint to Shahid?
How does Pine AI work with Shahid to cancel my subscription?
