So, you're ready to cancel RTL Plus. Maybe you signed up to watch the latest season of 'Ich bin ein Star – Holt mich hier raus!' and now the jungle drama is over. It happens. RTL Plus, a German streaming service launched from the TVNOW platform in 2021, offers a ton of local shows and reality TV. But when it's time to go, it's time to go. Subscriptions range from about $7.49 to $19.99, so you can save up to $240 a year by canceling. This guide covers how to cancel on your desktop, iOS, or Android device without losing your mind.
How to Cancel RTL Plus Subscription on Desktop
Canceling on a desktop or laptop is usually the most straightforward way. You avoid dealing with app store shenanigans. Just make sure you remember your login details. I had to reset my password twice because I kept forgetting it.
1 Log In to Your RTL Plus Account
First, head over to the RTL Plus website and log into your account. This is where the fun begins. Make sure you have your password ready.
2 Navigate to Your Account Settings
Once you're in, find your profile icon, it's usually in the top-right corner. Click on it and look for a link or button that says 'Account' (or 'Konto' if it's in German).
3 Find the Subscription Management Page
Inside your account settings, you should see your subscription details. Look for an option like 'Manage Subscription' or 'Cancel Subscription'. It can sometimes be buried, so take a good look. As of mid-2024, users still report this is the most direct way.
4 Confirm Your Cancellation
Click the cancel button. They might show you an offer to stay or ask why you're leaving. Just push through and confirm your cancellation. You should get an email confirming it's done. If you don't, something went wrong.
How to Cancel RTL Plus Subscription on iOS
If you signed up for RTL Plus through the App Store, you have to cancel it through Apple. You can't cancel it on the RTL Plus website. It's a common mistake people make, so don't feel bad if you tried that first.
1 Open the Settings App
Grab your iPhone or iPad and open the 'Settings' app. It's the gray gear icon you probably use all the time.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the Settings screen. This takes you to your personal account hub.
3 Go to Subscriptions
On the Apple ID screen, tap on 'Subscriptions'. You'll see a list of all your active and expired app subscriptions. It can be a surprisingly long list.
4 Find RTL Plus and Cancel
Find RTL Plus in the list and tap on it. Then, hit the big 'Cancel Subscription' button. Apple will ask you to confirm. That's it. You're free.
How to Cancel RTL Plus Subscription on Android
Canceling on Android is pretty similar to iOS. If you subscribed through the Google Play Store, this is the only way to do it. Trying to cancel on the RTL Plus website won't work and will just waste your time.
1 Open the Google Play Store
On your Android phone or tablet, open the Google Play Store app. Simple enough.
2 Tap Your Profile Icon
Tap on your profile picture in the top-right corner. A menu will pop up.
3 Select 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions'. Then, on the next screen, tap 'Subscriptions'.
4 Find RTL Plus and Cancel
You'll see a list of your subscriptions managed by Google. Find RTL Plus, tap on it, and then select 'Cancel subscription'. Follow the prompts to confirm. Weirdly, a friend told me this page timed out on them, so they had to reload it.
Cancel RTL Plus Subscription with email
RTL Plus primarily uses a contact form on their website for support. You can find it in their 'Help' or 'Contact' section. Fill it out, and they'll respond via email. Expect a response within 2 to 3 business days, though sometimes it can feel like you're sending a message into the void.
Before you cancel, know this. RTL Plus will not give you a refund for any unused time. If your subscription renews today and you cancel tomorrow, you've paid for the whole month. Your access will continue until the end of your billing cycle, which is fair, I guess. Also, your viewing history and data will likely be kept for a while, but you won't be able to access it.
RTL Plus Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Premium | ~$7.49 | Includes ads, stream on 1 device at a time, HD quality. Good for casual, solo viewing if you don't mind commercial breaks. |
| Max | ~$13.99 | No ads, stream on 2 devices simultaneously, includes downloads for offline viewing. The best option for most couples or small households. |
| Family | ~$19.99 | Everything in Max, but you can stream on 4 devices at once and create separate user profiles. Perfect for larger families who don't want to fight over what to watch. |
Frequently Asked Questions about RTL Plus
Can I unsubscribe from RTL Plus anytime?
Can I get a refund from RTL Plus if I forgot to cancel?
How do I know my RTL Plus subscription is cancelled?
How long does it take for RTL Plus to cancel?
What else should I know before I cancel my RTL Plus subscription?
How do I raise a complaint to RTL Plus?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
