So, you're ready to cancel Polsat. Established back in 1992, this Polish satellite provider has been a staple for everything from news to sports. Maybe you signed up just to watch the Polish national volleyball team dominate, but now the season's over and the bill keeps coming. It happens. This guide covers canceling on your desktop, since their mobile app isn't really built for account management. With plans ranging from about $8 to $30 a month, you can save up to $360 a year by cutting the cord. Let's get this done and stop the charges.
How to Cancel Polsat on iPhone (iOS)
If you subscribed to Polsat through the App Store, you have to cancel it through Apple. Polsat can't cancel it for you, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray gear icon on your home screen to open your iPhone's Settings.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This takes you to your Apple ID, iCloud, and subscription settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.
4 Find and Select Polsat
Scroll through the list until you find the Polsat subscription. Tap on it to open the management screen.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your access will continue until the end of the current billing period.
How to Cancel Polsat on Android
Cancelling on Android is done through the Google Play Store, not the Polsat app itself. This is where most people get stuck.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the icon that looks like a colorful sideways triangle.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.
3 Select Payments & Subscriptions
From the menu, tap on Payments & subscriptions. This is where Google manages all your recurring charges.
4 Manage Your Subscriptions
Tap on Subscriptions to see a list of all services you're subscribed to through Google Play. Honestly, the layout here seems to change every few months, so the name might be slightly different.
5 Find Polsat and Cancel
Locate Polsat in the list and tap on it. You'll see an option to Cancel subscription. Follow the on-screen prompts to confirm the cancellation.
How to Cancel Polsat on Desktop or Laptop
This is the most direct way to cancel if you signed up on their website. It's also a good backup method if you're having trouble with the mobile apps.
1 Visit the Polsat Box Go Website
Open your web browser and navigate to the official Polsat Box Go website. Make sure you're on the correct site and not a phishing page.
2 Log In to Your Account
Enter your email and password to sign in. If you've forgotten your password, now is the time to use the 'Forgot Password' link.
3 Find Your Account Settings
Once logged in, look for an icon or link that says My Account, Profile, or your name. This is usually in the top-right corner of the page.
4 Locate the Subscription Section
Inside your account settings, search for a tab or link labeled My Packages, Subscriptions, or Billing. They sometimes bury this, so you might have to click around a bit.
5 Cancel Your Plan
You should see your active Polsat plan with an option to Cancel or Manage. Click it and follow the final confirmation steps. They will likely ask why you're leaving. You can just skip this.
Cancel Polsat by Email
If you can't cancel online, you can try emailing customer support. This is definitely the slowest method.
- Email Address:
[email protected] - Subject Line:
Subscription Cancellation Request - Body: Include your full name, the email address associated with your account, and a clear statement that you wish to cancel your subscription.
Be prepared to wait several business days for a response. They might ask for additional verification, which just drags out the process.
Having Trouble Cancelling Your Polsat Subscription?
It can be frustrating when cancellation doesn't work. Here are a few things to try before contacting support:
- Check Third-Party Billing: Did you sign up through Apple, Google, or your TV provider? If so, you MUST cancel through them. Polsat cannot cancel subscriptions managed by a third party.
- Use a Desktop Computer: Mobile websites can sometimes be buggy. Try logging into your account on a laptop or desktop computer. The full website often has more reliable account management tools.
- Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
- Contact Support Directly: If all else fails, it's time to contact their customer service. It might not be quick, but a support agent can manually process the cancellation for you.
Subscription Plans and Pricing (2025)
| Plan | Price (Monthly) | Details |
|---|---|---|
| Polsat Box Go Start | $7.99 | Basic access to select on-demand content and live channels. Includes ads. |
| Polsat Box Go Premium | $14.99 | Ad-free access to a wider library of movies, series, and exclusive content. |
| Polsat Box Go Sport | $19.99 | Includes all Premium features plus access to live sports channels and events. |
How Pine AI Can Help You Cancel Your Polsat Subscription
Tired of the runaround? Pine AI cancels your Polsat subscription for you. No navigating confusing menus or waiting for customer support to reply. Connect your account, and we'll handle the rest. It's fast, secure, and free.
Frequently Asked Questions about Polsat
Can I unsubscribe from Polsat anytime?
Can I get a refund from Polsat if I forgot to cancel?
How do I know my Polsat subscription is cancelled?
How long does it take for Polsat to cancel?
What else should I know before I cancel my Polsat subscription?
How do I raise a complaint to Polsat?
How does Pine AI work with Polsat to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
