So, it's time to cancel Philo. Founded in 2009, Philo carved out a niche for itself with its budget-friendly live TV, focusing on entertainment and lifestyle channels. Maybe you signed up to binge-watch '90 Day Fiancé' and now the drama is over, or you're just trimming your budget. With a single plan at $28 per month, you can save up to $336 a year by cancelling. This guide covers how to cancel on desktop, iOS, and Android so you can stop the charges without the headache.
How to Cancel Philo Subscription on Desktop
This is the most direct way to cancel if you signed up on their website. It's a few clicks, but sometimes the site can be a little slow to load the account page. Just be patient.
1 Go to Philo's Website
First, head over to the Philo website on your computer. Simple enough.
2 Log In to Your Account
Find the login button and sign in. If you forgot your password, now's the time to reset it. A bit of a hassle, but necessary.
3 Click Your Profile Icon
Once you're in, look for your profile icon, usually in the top-right corner. Give that a click.
4 Select 'Account'
A menu should pop up. Select the 'Account' option to get to your subscription details.
5 Find and Click 'Cancel My Subscription'
On the Account page, you'll need to scroll down. They don't always put the cancel button right at the top, do they? Look for a link or button that says 'Cancel my subscription' and click it.
6 Confirm Your Cancellation
Philo will probably ask you why you're leaving and might offer you a deal. Just click through the prompts to confirm the cancellation. I had to click confirm twice before it actually registered. Stay persistent.
How to Cancel Philo Subscription on iOS
Did you sign up for Philo through the App Store? If so, you have to cancel it through Apple, not the Philo website. It's a common point of confusion.
1 Open the Settings App
Grab your iPhone or iPad and open the Settings app. It's the one with the gear icon.
2 Tap Your Apple ID
At the very top of the Settings screen, tap on your name and Apple ID.
3 Select 'Subscriptions'
On the next screen, find and tap on the 'Subscriptions' option.
4 Find Philo in Your Subscriptions
You'll see a list of all your active and expired subscriptions. Find Philo in the list and tap on it.
5 Tap 'Cancel Subscription'
Here's the final step. Tap the 'Cancel Subscription' button. Apple will ask you to confirm. Once you do, you're all set.
How to Cancel Philo Subscription on Android
If you subscribed using your Google Play account, this is the only way to cancel. Trying to do it on the Philo website won't work and is just a waste of time.
1 Open the Google Play Store
On your Android phone or tablet, find and open the Google Play Store app.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner of the screen.
3 Go to 'Payments & subscriptions'
A menu will appear. Tap on 'Payments & subscriptions'.
4 Select 'Subscriptions'
Next, tap on 'Subscriptions'. This will show you all the services you're billed for through Google Play.
5 Find and Select Philo
Scroll through the list to find your Philo subscription and tap on it.
6 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a 'Cancel subscription' button. Tap it and follow any final prompts to confirm. Done.
Cancel Philo Subscription with phone
Philo has a support number you can call at (855) 277-4456. They are available from 10 AM to 8 PM Eastern Time, seven days a week. Be prepared for a potential wait, especially during peak hours.
Cancel Philo Subscription with live chat
You can access Philo's live chat on their Help Center page. It's usually faster than calling. A chat window should pop up, but sometimes you have to search for the 'Contact Us' link. As of May 2024, users report this is the quickest way to solve billing issues.
Before you cancel, know this: Philo doesn't do refunds. Not for partial months, not if you forgot to cancel. Once you pay for a billing cycle, you have access until the end of that cycle, period. Also, your saved shows and viewing history will be gone if you cancel, so if you think you might come back, take note of what you were watching.
Philo Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Philo Core | $28.00 | Includes 70+ channels like A&E, AMC, Hallmark, HGTV, and Nickelodeon. Comes with an unlimited DVR that saves shows for one year. Allows streaming on up to 3 devices at once. |
| Movies & More (Add-on) | $3.00 | Adds channels like Sony Movies, MGM HD, and Reelz. |
| MGM+ (Add-on) | $6.00 | Adds the MGM+ channels for more movies and original series. |
| STARZ (Add-on) | $10.00 | Adds all the STARZ channels, including STARZ Encore and STARZ Kids & Family. |
Frequently Asked Questions about Philo
Can I unsubscribe from Philo anytime?
Can I get a refund from Philo if I forgot to cancel?
How do I know my Philo subscription is cancelled?
How long does it take for Philo to cancel?
What else should I know before I cancel my Philo subscription?
How do I raise a complaint to Philo?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
