Philo, established in 2017, offers entertainment-focused live TV streaming for $28 per month. Available on iOS, Android, and desktop, cancelling this service can save you up to $336 annually. Visit Philo. Maybe you signed up just to binge the latest Yellowstone drama on Paramount and forgot about it. It happens. However, recent data from Pissed Consumer highlights frustration regarding "billing issues" and "difficulty cancelling" among their total complaints in the last 3 years. Trustpilot reviews also reflect mixed feelings about buffering during peak hours. If you are tired of the price hikes or technical glitches, follow this guide to cancel.
How to Cancel Philo on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your iPhone home screen. It is usually on the first page.
2 Tap Your Name
Click on your Apple ID name at the very top of the menu list.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Find Philo
Scroll through your active list and tap Philo. If it is not there, you likely signed up via the website directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. Confirm your choice when the pop-up appears.
How to Cancel Philo on Android
Android users billing through Google Play must use the Play Store to stop charges.
1 Open Play Store
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Go to Payments
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel Philo
Select Philo from the list and tap Cancel subscription. Follow the on-screen prompts to finish.
How to Cancel Philo on Desktop or Laptop
This is the most reliable method if you signed up directly with a credit card.
1 Log In
Go to philo.com and sign in. You might need your mobile number for a verification code.
2 Go to Account
Click the Smiley Face icon (Profile) in the top right corner and select Account.
3 Scroll Down
Scroll to the bottom of the page to find the 'Cancel my subscription' link.
4 Confirm Cancellation
Click Cancel my subscription. You will likely see a 'Wait, stay!' offer. Ignore it and confirm the cancellation.
How to Cancel Philo on Roku
Roku billing is separate from direct billing. You must cancel on the device or the Roku website.
1 Press Home
Press the Home button on your Roku remote.
2 Highlight Philo
Navigate to the Philo app tile but do not open it.
3 Open Options
Press the Star (*) button on your remote to open the options menu.
4 Manage Subscription
Select Manage subscription. If this option is missing, you are not billed through Roku.
5 Cancel
Select Cancel subscription and confirm to end the billing cycle.
What is Philo Cancellation Policy
Philo allows you to cancel your subscription at any time. However, like most streaming services, they do not offer refunds for partial months. Once you cancel, you retain access to the service until the end of your current billing cycle. This means if you pay on the 1st and cancel on the 2nd, you still have service for roughly 29 days. Users on Trustpilot frequently complain about forgetting this cutoff date and getting hit with another $28 charge, so act fast.
Before You Cancel Philo: What You Should Know
There are no termination fees for cancelling Philo. Your account data and preferences are usually saved for a period in case you decide to return, but do not count on your DVR recordings lasting forever. Refunds are generally nonexistent unless there is a proven technical billing error. You cannot really 'pause' the subscription in the traditional sense; you just cancel and resubscribe later. The best time to cancel is at least 24 hours before your renewal date to avoid accidental charges.
Having Trouble Cancelling Your Philo Subscription?
If you cannot find the cancel button, you are likely looking in the wrong place based on how you signed up. This is a common headache.
- Check Third Parties: Did you sign up via Amazon, Apple, Roku, or Google? You must cancel through their platforms, not the Philo website.
- Desktop is Best: Mobile browsers can be glitchy. Log in from a laptop or desktop computer to see the full account menu.
- Clear Cache: Sometimes the 'Cancel' link fails to load. Try an incognito window.
- Contact Support: If all else fails, use the chat bot on their help page, though response times vary.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Details |
|---|---|---|
| Core Plan | $28.00 | 70+ channels, Unlimited DVR (1 year storage) |
| Movies & More | +$3.00 | Adds FMC, Reelz, Sony Movies |
| MGM+ | +$6.00 | Adds MGM+ originals and movies |
| STARZ | +$10.00 | Adds STARZ channels and on-demand |
How Pine AI Can Help You Cancel Your Philo Subscription
With streaming prices climbing across the board in the last 12 months, cutting a $28 monthly expense is a smart financial move. Pine AI automates the entire process so you do not have to navigate confusing menus or argue with retention bots.
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Step 1: Let's get started to cancel Philo Simply tell us you want to cancel your Philo subscription. We will ask for a few basic account details to locate the subscription source.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward digital conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from Philo The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Philo
Can I unsubscribe from Philo anytime?
Can I get a refund from Philo if I forgot to cancel?
How do I know my Philo subscription is cancelled?
How long does it take for Philo to cancel?
What else should I know before I cancel my Philo subscription?
How do I raise a complaint to Philo?
How does Pine AI work with Philo to cancel my subscription?
