Easily cancel your Notion subscription on any device. Follow our step-by-step guide for iOS, Android, and desktop to avoid future charges. Learn about refunds and plans.
How to Cancel Notion on Desktop or Laptop
Canceling your Notion subscription is basically just downgrading to the free plan. You have to do this through a web browser, as the desktop and mobile apps don't have billing settings built-in. It's a little confusing, but here’s how to get it done.
1 Log In to Your Notion Account
First, open your web browser and go to the Notion website. Log in to the account that has the active subscription you want to cancel. This has to be done on the web; you can't do it from the desktop app itself.
2 Navigate to Settings & Members
Once you're logged in, look for Settings & Members in the top of your left-hand sidebar. It's easy to miss if you have a lot of pages. Click on it to open your workspace settings.
3 Go to the Billing Section
A new window will pop up. In the sidebar of this new window, find and click on Billing. This is where all your subscription and payment information is stored.
4 Change Your Plan
You'll see your current plan details. Next to your plan name, click the Change Plan button. It feels a bit like you're upgrading, but this is the right path.
5 Downgrade to the Free Plan
Notion will show you all available plans. To cancel your paid subscription, you need to select the Free plan. Click the button to downgrade. This action effectively cancels your paid subscription at the end of the current billing cycle. You won't be charged again.
How to Cancel Notion on iPhone (iOS)
It's a common frustration, but Notion doesn't let you manage your subscription through the App Store. If you subscribed directly on their website, you have to cancel it there, even from your phone.
1 Open a Web Browser
You can't cancel your Notion subscription through the iOS app or the App Store. You must use a web browser like Safari or Chrome on your iPhone. Open your preferred browser to get started.
2 Log In to the Notion Website
Navigate to notion.so and log in to your account. Make sure you're logging into the correct workspace that has the paid plan.
3 Access Workspace Settings
Tap the menu icon (usually three horizontal lines) if your sidebar isn't visible. Then, tap on Settings & Members at the top of the sidebar.
4 Find the Billing Page
In the settings menu that appears, tap on Billing. This will take you to your subscription management page.
5 Downgrade to the Free Plan
Tap Change Plan and then select the Free plan from the list. Confirm your choice. This cancels your paid subscription, which will remain active until your current billing period ends.
How to Cancel Notion on Android
If you signed up for Notion on your computer, you have to cancel it the same way, through their website. The Google Play Store won't show your subscription if you didn't subscribe through it.
1 Use a Web Browser
Just like with iOS, you cannot cancel through the Notion Android app or the Google Play Store. Open Chrome or another web browser on your device.
2 Sign In to Your Notion Account
Go to the official Notion website and sign in. It can be a bit tricky on a smaller screen, so be patient and make sure your login details are correct.
3 Open Settings & Members
Once you're in your workspace, find and tap on Settings & Members in the sidebar. You might need to open the sidebar menu first.
4 Navigate to Billing
From the settings pop-up, tap on the Billing tab. This is where your subscription lives.
5 Switch to the Free Plan
Tap the Change Plan button. On the next screen, choose the Free plan and confirm your decision. Your subscription is now set to cancel at the end of the cycle.
Cancel by Email or Live Chat
If you're running into issues with the self-serve cancellation, you can contact Notion's support team directly.
- In-App Chat: Click the ? icon at the bottom right of the Notion window (on desktop) and select Send us a message to start a chat.
- Email: You can email the support team at [email protected].
Be sure to include the email address associated with your paid account. Response times can vary, so this method might not be instant. Honestly, doing it yourself through the billing page is much faster.
Before You Cancel: What You Should Know
- Will your data be deleted? No. When you downgrade to the Free plan, your content remains accessible. However, you'll lose access to paid features. For example, if you have large file uploads, they will remain, but you won't be able to add more that exceed the free limit.
- Are refunds offered? Notion's official policy states they do not offer refunds. If you cancel, your plan will remain active until the end of the billing period you've already paid for. Some users on Reddit have reported getting a refund in special cases, but don't count on it.
- Can you pause instead of cancelling? No, Notion does not have an option to pause your subscription. Your only choice is to downgrade to the Free plan.
Having Trouble Cancelling Your Notion Subscription?
Sometimes things just don't work. If you're stuck in a loop trying to cancel, here are a few things to try:
- Log in from a desktop: The cancellation process is most reliable on a desktop or laptop computer. The mobile web interface can sometimes be buggy.
- Check you're in the right workspace: If you are a member of multiple Notion workspaces, make sure you are in the settings for the one that actually has the paid subscription.
- Clear your browser cache: Old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
- Contact support directly: If all else fails, message their support team. Use the in-app chat or email [email protected] and ask them to cancel the subscription for you manually. It might take a day or two.
Subscription Plans and Pricing (2025)
| Plan | Price (Billed Monthly) | Price (Billed Annually) | Key Details |
|---|---|---|---|
| Free | $0 | $0 | Collaborative workspace, basic page analytics, 7-day page history. Good for individuals. |
| Plus | $10 per user/month | $8 per user/month | Unlimited blocks for teams, unlimited file uploads, 30-day page history. Best for small groups. |
| Business | $18 per user/month | $15 per user/month | SAML SSO, private teamspaces, advanced page analytics, 90-day page history. For companies. |
| Enterprise | Custom Pricing | Custom Pricing | Advanced security & controls, dedicated success manager, unlimited page history. For large organizations. |
How Pine AI Can Help You Cancel Your Notion Subscription
Tired of navigating confusing settings menus? Let Pine AI handle it. We can cancel your Notion subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any unwanted future charges. It's the stress-free way to manage your subscriptions.
Frequently Asked Questions about Notion
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Rachel Adams
Technology & Software Editor
Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.
