Megogo, launched back in 2011, is a streaming service that's pretty popular for its mix of live TV, movies, and especially sports. Maybe you signed up to watch the Premier League and now the season's over. It happens. With subscription prices ranging from $9.99 to $29.99, you can save up to $360 a year by canceling an unused plan. This guide covers how to cancel on your desktop, iOS, or Android device so you can stop the charges without any headaches.
How to Cancel Megogo Subscription on Desktop
Canceling on a computer is usually the most reliable way. For some reason, the mobile site can be a bit buggy, so I'd stick to your laptop for this one. Just follow these steps.
1 Log In to Your Account
Go to the official Megogo website and log into your account. This seems simple, but make sure you're on the correct regional site.
2 Navigate to Your Profile
Find your profile icon, it's usually in the top-right corner. Click on it and look for a menu option like Profile or My Account.
3 Find the Subscription Section
This is where it can get tricky. You're looking for a tab or link that says Subscription or Billing. I had to look around for a minute before I found it tucked away.
4 Select Cancel Subscription
Once you're in the subscription management area, you should see your current plan. Look for a button or link that says Cancel Subscription or Turn Off Auto-renewal. Click it.
5 Confirm Your Cancellation
They'll probably show you an offer to stay or ask for a reason why you're leaving. Just push through and confirm you want to cancel. You should receive a confirmation email afterward.
How to Cancel Megogo Subscription on iOS
Canceling on an iPhone is handled by Apple, which is actually a good thing. It's straightforward and you don't have to deal with the company's website directly.
1 Open Your iPhone/iPad Settings
If you subscribed through the Megogo app on your iPhone or iPad, you have to cancel through Apple, not Megogo's website. Open the Settings app on your device.
2 Tap Your Apple ID
Tap on your name right at the top of the Settings screen to go into your Apple ID settings.
3 Select Subscriptions
Find and tap on the Subscriptions option. You'll see a list of all your active and expired app subscriptions.
4 Find and Tap on Megogo
Scroll through the list to find Megogo. Tap on it to see the details and cancellation options.
5 Tap 'Cancel Subscription'
Tap the Cancel Subscription button. You'll need to confirm your choice. Your subscription will then show an expiration date instead of a renewal date. Easy.
How to Cancel Megogo Subscription on Android
Similar to Apple, if you signed up on your Android phone, you'll cancel through the Google Play Store. It's a pretty painless process.
1 Open the Google Play Store
For subscriptions made on an Android device, Google handles the billing. Open the Google Play Store app.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner. This will open the main menu.
3 Go to 'Payments & subscriptions'
From the menu, select Payments & subscriptions. It's where all your Google Play billing is managed.
4 Choose 'Subscriptions'
Next, tap on Subscriptions. You'll see a list of all services you're subscribed to through your Google account.
5 Find Megogo and Cancel
Find Megogo in the list and tap on it. Then, at the bottom, tap Cancel subscription and follow the prompts to confirm. Done.
Cancel Megogo Subscription with email
You can email support at [email protected]. Don't expect a quick reply, it could take a day or two. Be clear in your subject line, something like 'Cancellation Request for Account [your email]'.
Cancel Megogo Subscription with live chat
Megogo has a live chat feature on its website, but finding it can be a hassle. Look for a 'Help' or 'Support' button, usually at the bottom of the page. Response times can vary. One user on Reddit said they waited 20 minutes for an agent, so grab a coffee.
Before you cancel, know this. Megogo won't delete your account, you just lose access to the paid content. And don't expect a refund for a partial month, that's not how these services work. Once you pay for the month, you have access for that month, even after you cancel. There isn't an option to pause your subscription either, you either have it or you don't.
Megogo Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Light | $9.99 | Standard Definition (SD) streaming, access to a basic library of movies and TV channels, 1 screen at a time. |
| Optimal | $19.99 | Full HD quality, larger library of content, includes some premium channels, allows up to 3 screens simultaneously. |
| Maximal | $29.99 | 4K Ultra HD streaming, all premium and sports channels (like ESPN), exclusive movie premieres, and up to 5 screens at once. |
Frequently Asked Questions about Megogo
Can I unsubscribe from Megogo anytime?
Can I get a refund from Megogo if I forgot to cancel?
How do I know my Megogo subscription is cancelled?
How long does it take for Megogo to cancel?
What else should I know before I cancel my Megogo subscription?
How do I raise a complaint to Megogo?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
