Joyn, established in 2019, combines live TV and on-demand streaming but often frustrates users with buffering issues. Subscription pricing ranges from free to roughly $7.99 monthly for PLUS+. Available on iOS, Android, and desktop, cancelling can save you up to $96 annually. Visit Joyn. Just like the chaotic exits on Big Brother which they stream, trying to leave this service can be messy. Trustpilot data shows a dismal 1.6-star rating, with users frequently citing "poor customer service" and "technical support" loops. Pissed Consumer highlights a spike in "incorrect billing amount" complaints over the last 3 years. With recent inflation making everyone budget-conscious, cutting this cord is a solid financial move.
How to Cancel Joyn on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Grab your iPhone and tap the grey Settings gear icon. It is usually on the first home screen.
2 Tap Your Name
Click your Apple ID name at the very top of the list. If you do not see it, you might need to sign in first.
3 Select Subscriptions
Tap Subscriptions. If you do not see this button, check under 'Media & Purchases' instead. It moves around sometimes.
4 Find Joyn
Scroll through your list of active subscriptions and tap Joyn. If it is not there, you likely signed up via the website directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. You might have to confirm this choice again. Weirdly, the button sometimes lags, so give it a second.
How to Cancel Joyn on Android
Android users who paid via Google Play must use this method. It is usually straightforward, assuming the Play Store does not crash.
1 Open Google Play
Launch the Google Play Store app on your phone. Make sure you are logged into the correct Google account.
2 Tap Profile Icon
Hit your profile picture in the top right corner. A menu will pop up.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap Subscriptions.
4 Select Joyn
Find Joyn in the list. If it is missing, check if you have another Google account logged in.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm. Google might ask why you are leaving. Just pick any reason to move on.
How to Cancel Joyn on Desktop
This is the most reliable method if you signed up directly via their website. It works best on a laptop, not a mobile browser.
1 Log In
Go to the Joyn website and log in. You might need to reset your password if it has been a while.
2 Go to Account
Click the profile icon (usually a little person symbol) in the top right corner and select Account.
3 Find Membership
Look for a section labeled Membership or Joyn PLUS+. It is often buried near the bottom of the page.
4 Cancel Membership
Click the Cancel Membership link. They will likely try to offer you a deal to stay. Ignore it.
5 Confirm Cancellation
Follow the prompts until you see a final confirmation screen. Take a screenshot of this page just in case they keep charging you.
Having Trouble Cancelling Your Joyn Subscription?
Sometimes the buttons just do not work. It is annoying. Try these fixes:
- Check Third-Party Billing: If you pay via Amazon, Apple, or Google, the cancel button will not be on the Joyn website. You must go to those specific stores.
- Use a Desktop: Mobile browsers often hide the cancellation link. Log in from a real computer.
- Incognito Mode: Clear your cache or open an Incognito/Private window. Old cookies can break the account page.
- Contact Support: If all else fails, find their contact form. It takes time, but it creates a paper trail.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Est. USD) | Features |
|---|---|---|
| Joyn Free | $0.00 | Live TV, Limited Library, Ads |
| Joyn PLUS+ | ~$7.99 | Originals, No Ads, HD Quality, Pay TV Channels |
How Pine AI Can Help You Cancel Your Joyn Subscription
Cancelling streaming services has become a headache in 2025, with companies hiding buttons behind endless "are you sure?" screens. Pine AI cuts through that noise.
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Step 1: Let's get started to cancel Joyn Simply tell us you want to dump Joyn. We will ask for a few account details to locate your subscription securely.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward retention tactics so you do not have to. We do not just suggest it; we finish it.
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Step 3: You're free from Joyn The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Joyn
Can I unsubscribe from Joyn anytime?
Can I get a refund from Joyn if I forgot to cancel?
How do I know my Joyn subscription is cancelled?
How long does it take for Joyn to cancel?
What else should I know before I cancel my Joyn subscription?
How do I raise a complaint to Joyn?
How does Pine AI work with Joyn to cancel my subscription?
