So, you're ready to cancel your Joyn subscription. Maybe you signed up to watch that one German show everyone was talking about, like 'Jerks.', and now you're done. It happens. Joyn, a German streaming service launched in 2019, offers a mix of live TV and on-demand content. This guide will help you cancel your plan without any extra headaches. Subscriptions start from around $7.50, and by canceling, you could save up to $90 a year. We'll cover how to cancel on your desktop, iOS, and Android devices.
How to Cancel Joyn Subscription on Desktop
Canceling on a computer is usually the most reliable way. You won't have to deal with app store quirks. Just make sure you're logged into the correct account before you start.
1 Log In to Your Joyn Account
First, head over to the Joyn website and log into your account. This seems obvious, but sometimes the login page can be tricky to find if you're not on the homepage.
2 Navigate to Your Account
Once you're in, look for the account icon (it usually looks like a little person) at the top right of the screen. Click on it to open the account menu.
3 Find Your Membership Settings
In the menu, you should see an option called 'Account & Memberships' or something similar. This is where they hide all the important stuff. Click on that.
4 Select the Cancel Option
Here's the part that can be annoying. You'll see your Joyn PLUS+ subscription details. Look for a button or link that says 'Cancel Membership'. It might be in small print. Click it. I had to refresh the page once because the button didn't load.
5 Confirm Your Cancellation
Joyn will probably ask you why you're leaving and might offer you a deal to stay. If you're sure you want to cancel, just follow the prompts to confirm your decision. Make sure you get to a final confirmation screen.
How to Cancel Joyn Subscription on iOS
If you signed up for Joyn through the App Store, you have to cancel it through Apple. You can't cancel it inside the Joyn app itself, which is a common point of confusion.
1 Open Your iPhone Settings
On your iPhone or iPad, open the Settings app. It's the gray gear icon.
2 Tap Your Apple ID
Tap on your name/Apple ID at the very top of the Settings screen.
3 Go to Subscriptions
Next, tap on the 'Subscriptions' option. You'll see a list of all your active and expired app subscriptions.
4 Find the Joyn Subscription
Find Joyn in the list and tap on it. If you don't see it, you might have subscribed directly on their website, not through Apple.
5 Tap 'Cancel Subscription'
Tap the 'Cancel Subscription' button at the bottom. You'll need to confirm your choice, and then you're all set. Apple will handle the rest.
How to Cancel Joyn Subscription on Android
Canceling on Android is pretty straightforward, as long as you remember to do it through the Play Store. Don't waste time looking for a cancel button in the Joyn app itself.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner of the screen.
3 Go to Payments & Subscriptions
In the menu that pops up, select 'Payments & subscriptions' and then tap on 'Subscriptions'. This shows you everything you're paying for through Google Play.
4 Select the Joyn Subscription
Scroll through the list to find Joyn. Tap on it to manage the subscription.
5 Tap 'Cancel Subscription'
You'll see a 'Cancel subscription' button at the bottom. Tap it and follow any final confirmation steps. That's it. You're done.
Cancel Joyn Subscription with Email
Joyn doesn't have a direct support email listed, which is a bit of a pain. Instead, you have to use their contact form on the website. Go to their help section, find the form, and fill it out. Expect to wait a day or two for a response. Be clear and concise with your issue.
Before you cancel, know this: your account won't be deleted, you just lose access to the paid PLUS+ features at the end of your billing cycle. And don't expect a refund for a partially used month. Joyn's policy is pretty strict, so if you're a day past your renewal date, you've already paid for the next month. Also, they don't offer a way to 'pause' your subscription. You either have it or you don't.
Joyn Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Joyn (Free) | $0 | Access to over 60 live TV channels, on-demand series, and shows. Content is ad-supported and in standard definition (SD). |
| Joyn PLUS+ | ~$7.50 | Includes everything in the free version, plus more exclusive content, Joyn Originals, and over 70 live TV channels in HD. No ads for most on-demand content. |
Frequently Asked Questions about Joyn
Can I unsubscribe from Joyn anytime?
Can I get a refund from Joyn if I forgot to cancel?
How do I know my Joyn subscription is cancelled?
How long does it take for Joyn to cancel?
What else should I know before I cancel my Joyn subscription?
How do I raise a complaint to Joyn?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
