Can I unsubscribe from Joyn anytime?

Yes, you can cancel your Joyn PLUS+ subscription at any time. Just make sure to do it before your next billing date to avoid being charged for another month.

Can I get a refund from Joyn if I forgot to cancel?

Almost certainly not. Like most streaming services, Joyn does not offer refunds for partial months or if you forgot to cancel. Once you've paid for a billing cycle, you have access for that entire period.

How do I know my Joyn subscription is cancelled?

You should receive a confirmation email from Joyn (or Apple/Google) after you cancel. You can also log back into your account and check your membership status. It should say 'Canceled' or show an expiration date.

How long does it take for Joyn to cancel?

The cancellation itself is instant. However, you will continue to have access to Joyn PLUS+ features until the end of your current paid billing period.

What else should I know before I cancel my Joyn subscription?

Remember where you signed up. If you subscribed through Apple's App Store or Google Play, you must cancel there. If you subscribed on the website, you must cancel on the website. It's a common mistake.

How do I raise a complaint to Joyn?

Your best bet is to use the official contact form on the Joyn website. Clearly state your issue and provide your account details. There isn't a public phone number, so the form is the main channel.

How to Cancel Your Joyn Subscription (2025)

How to Cancel Joyn on Desktop or Laptop

Canceling your Joyn subscription directly through their website is often the most straightforward method. This applies if you signed up directly on their site and not through a third-party app store.

1 Log In to Your Joyn Account

First, open your web browser and go to the official Joyn website. Click the login button and enter your email and password to access your account dashboard.

2 Navigate to Your Account Settings

Once you're logged in, find your profile icon, which is usually in the top-right corner of the page. Click on it and select 'Account' or a similar option like 'My Account' from the dropdown menu.

3 Find Your Membership Details

In the account section, look for a tab or link labeled 'Membership' or 'Subscription'. This is where all the details about your current plan are located. It sometimes feels a bit hidden, so you might have to look carefully.

4 Cancel Your Subscription

You should see an option to 'Cancel Membership' or 'End Subscription'. Click this link. Joyn will likely ask you for a reason for canceling and might offer you a discount to stay. Just proceed with the cancellation.

5 Confirm the Cancellation

Follow the final prompts to confirm that you want to end your subscription. You should receive a confirmation email shortly after. Make sure you get this email, otherwise, the cancellation might not have gone through.

How to Cancel Joyn on iPhone (iOS)

If you subscribed to Joyn PLUS+ through the App Store on your iPhone or iPad, you have to cancel it through your Apple account settings. Joyn can't cancel it for you.

1 Open the Settings App

Unlock your iPhone and tap on the gray 'Settings' icon on your home screen.

2 Access Your Apple ID

At the very top of the Settings screen, tap on your name and profile picture to go into your Apple ID settings.

3 Go to Subscriptions

On the Apple ID screen, tap on the 'Subscriptions' option. This will show you a list of all your active and expired subscriptions linked to your Apple account.

4 Select the Joyn Subscription

Scroll through the list until you find Joyn. Tap on it to open the management screen for that specific subscription.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and then confirm your choice. Your subscription will now be set to expire at the end of the current billing cycle.

How to Cancel Joyn on Android

For those who signed up using an Android phone or tablet, the subscription is managed by the Google Play Store. You'll need to cancel it there.

1 Open the Google Play Store

Find and tap on the Google Play Store app icon on your Android device.

2 Access Your Profile Menu

Tap on your profile icon or initial, located in the top-right corner of the Play Store.

3 Navigate to Payments & Subscriptions

From the menu that appears, select 'Payments & subscriptions'. This is where Google manages all your recurring charges.

4 Manage Your Subscriptions

On the next screen, tap on 'Subscriptions'. You'll see a list of all the services you're subscribed to through Google Play.

5 Find and Cancel Joyn

Locate Joyn in the list and tap on it. At the bottom of the management screen, tap the 'Cancel subscription' button and follow the on-screen instructions to confirm.

Before You Cancel: What You Should Know

Before you finalize the cancellation, keep a few things in mind:

Keep Watching Until the End: After you cancel, you can still use your Joyn PLUS+ benefits until the end of the current billing period. Your access isn't cut off immediately.
No Refunds for Partial Months: Joyn, like most streaming services, does not offer pro-rated refunds if you cancel in the middle of a billing cycle. You've paid for the full month or year, so you might as well use it.
Your Account Stays: Canceling your PLUS+ subscription typically reverts your account to the free, ad-supported version. Your watch history and profile should still be there if you decide to resubscribe later.

Having Trouble Cancelling Your Joyn Subscription?

It can be frustrating when you can't find the cancel button. If you're stuck, here are a few things to try:

Check Your Biller: Can't find the subscription in your Joyn account? You probably signed up through a third party like Apple, Google, or Amazon. You must cancel through the platform you used to pay.
Use a Computer: Mobile websites can sometimes be buggy or hide options. Try logging into your Joyn account on a desktop or laptop computer. The full website view often makes things easier to find.
Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
Contact Support Directly: If all else fails, it's time to contact customer support. Use the contact form on their website to request a manual cancellation. Be prepared to provide your account details.

Subscription Plans and Pricing (2025)

Plan	Monthly Price (USD)	Details
Joyn Free	$0.00	Access to a limited library of shows and movies with advertisements, plus over 60 live TV channels.
Joyn PLUS+	~$7.99*	Includes the full library of originals, exclusives, and movies. Mostly ad-free, with access to more live TV channels in HD quality.

Note: Joyn is a German service. Pricing is based on the current Euro conversion and may vary. This is an estimated price for comparison.

How Pine AI Can Help You Cancel Your Joyn Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Joyn subscription for you, quickly and securely. Save yourself the time and potential frustration. Connect your account and let us take care of the rest.

Frequently Asked Questions about Joyn

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.