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How to Cancel Your ivi TV Subscription (2025)

Maybe you signed up for ivi TV (est. 2010) just to watch The Boy's Word while it was trending. It happens. Now you are stuck paying $5.99 to $10.99 a month for content you rarely watch. Cancelling saves you up to $130 annually. Whether you use iOS, Android, or desktop, getting out is tricky. Trustpilot data highlights a grim 1.8-star rating with 40+ complaints in the last 3 years, specifically citing "incorrect billing amounts" and "poor customer service." With recent price increases and site outages, users are fed up. Visit ivi.tv to start, or follow our guide below.

Last Edited on 18 Dec, 2025
Chloe Anne-Bennett, Streaming & Entertainment Editor
7 min read

How to Cancel ivi TV on iPhone (iOS)

Most US users subscribed via the App Store. Here is how to stop the bleeding on your iPhone.

1 Open Settings

Tap the grey Settings gear icon on your home screen. Do not open the ivi app itself (you usually cannot cancel inside the app).

2 Tap Your Name

Click your Apple ID banner at the very top of the screen. It has your name and profile picture.

3 Select Subscriptions

Tap Subscriptions. If you do not see it, check under 'Media & Purchases' then 'View Account'.

4 Cancel ivi

Find ivi in the list. Tap it, then select Cancel Subscription. If you only see 'Renew Option', it is already cancelled.

How to Cancel ivi TV on Android

If you are on Android, Google Play manages the billing. The ivi app settings often just redirect you here anyway.

1 Open Play Store

Launch the Google Play Store app. Make sure you are signed into the correct Google account used for the purchase.

2 Tap Profile Icon

Tap your profile picture in the top right corner.

3 Go to Payments & Subscriptions

Select Payments & subscriptions, then tap on Subscriptions.

4 Cancel Subscription

Select ivi from the list. Tap Cancel subscription and follow the on-screen confirmation instructions.

How to Cancel ivi TV on Desktop

Using a browser is often the most reliable method if you paid directly via credit card.

1 Log In

Go to the ivi website and log in. Hover over your Profile/Avatar icon in the top right corner.

2 Access Subscription Settings

Click on Profile or Subscription (sometimes labeled 'Ivi+' or 'Manage Subscription').

3 Turn Off Auto-Renewal

Look for a toggle or button that says Turn off auto-renewal (or 'Otkluchit avtoprodlenie' if the interface stuck in Russian). You might have to click through a few 'Are you sure?' screens.

What is ivi TV Cancellation Policy

ivi TV operates on a strict "no refund" basis for partial months. When you cancel, you stop future billing, but your access continues until the end of the current billing cycle. This is standard, but annoying. Complaints on Pissed Consumer often mention that if you cancel even one day after the renewal date, you are on the hook for the full month. No exceptions. They also reserve the right to change pricing, which has caught users off guard recently.

Having Trouble Cancelling Your ivi TV Subscription?

Struggling to find the button? You are not alone.

  • Check Third-Party Billing: If you don't see a cancel option on the website, you likely paid via Apple, Google, or a Smart TV provider (like Roku or Samsung). You must cancel through their portal, not ivi's site.
  • Translation Issues: Sometimes the site reverts to Russian. Look for the gear icon or words like "Podpiski" (Subscriptions).
  • Browser Cache: If the page hangs, try Incognito mode. We tested this, and sometimes the 'Cancel' button fails to load on standard Chrome tabs due to ad blockers.

Subscription Plans and Pricing (2025)

Plan Monthly Price (Est. USD) Features
Mobile Only ~$4.99 SD quality, mobile devices only, ads
ivi+ Standard ~$7.99 HD quality, Smart TV support, no ads
ivi+ Premium ~$10.99 4K support, multiple profiles, offline downloads

How Pine AI Can Help You Cancel Your ivi TV Subscription

With international streaming services tightening their refund policies in 2024, getting stuck with an unwanted bill is easier than ever. Pine AI handles the cleanup for you.

  • Step 1: Let's get started to cancel ivi TV Simply tell us you want to drop ivi. We will ask for a few account details to locate the subscription source.

  • Step 2: Pine gets to work We navigate the foreign language menus, deal with the confusing "retention" clicks, and ensure the auto-renewal is actually dead. We don't just suggest it; we finish it.

  • Step 3: You're free from ivi TV The payments stop. You get your budget back. No surprise charges next month, just a confirmed "one-and-done" result.

Frequently Asked Questions about ivi TV

Can I unsubscribe from ivi TV anytime?
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Can I get a refund from ivi TV if I forgot to cancel?
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How do I know my ivi TV subscription is cancelled?
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How long does it take for ivi TV to cancel?
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What else should I know before I cancel my ivi TV subscription?
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How do I raise a complaint to ivi TV?
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How does Pine AI work with ivi TV to cancel my subscription?
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Chloe Anne-Bennett

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.

More ivi TV Resources

Need help with other ivi TV services? Check out these helpful guides:

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