Founded in 2010, ivi is a major streaming service from Russia that offers a huge library of movies, TV series, and cartoons. Maybe you signed up to watch a specific Russian hit like 'To the Lake' that was buzzing online, but now you're done with it. It happens. With subscriptions costing around $5.99, and potential annual savings of up to $59.99, it makes sense to cancel if you're not using it. This guide covers how to cancel on your desktop, iOS, or Android device. Let's get that charge off your statement.
How to Cancel ivi TV on iPhone (iOS)
1 Open the Settings App
Find and tap the gray gear icon on your home screen to open your iPhone's Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on this banner to access your Apple ID settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select ivi TV
Scroll through the list until you find the ivi TV subscription. Tap on it to open the management screen.
5 Cancel Your Subscription
Tap the red Cancel Subscription button at the bottom of the screen. You'll be asked to confirm your choice. Once you confirm, your subscription will be set to expire at the end of the current billing period.
How to Cancel ivi TV on Android
1 Open the Google Play Store
Locate and open the Google Play Store app on your Android device. It's the icon that looks like a colorful sideways triangle.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Go to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
In the next screen, tap on Subscriptions. You will see a list of all your current and past subscriptions through Google Play.
5 Find and Cancel ivi TV
Find ivi TV in the list and tap on it. At the bottom of the management screen, tap the Cancel subscription button and follow the on-screen prompts to confirm.
How to Cancel ivi TV on Desktop or Laptop
1 Go to the ivi TV Website
Open your web browser and navigate to the official ivi TV website. Make sure you're on the correct site.
2 Log In to Your Account
Click the Log In button, usually located in the top-right corner, and enter your account credentials.
3 Navigate to Your Profile or Account Settings
Once logged in, click on your profile icon. Look for a menu option labeled Account, Profile, or Subscriptions.
4 Manage Your Subscription
In your account settings, find the Subscription or Billing section. This area should display your current plan details. It can sometimes be a little buried, so you might have to click around.
5 Cancel the Subscription
Look for a button or link that says Cancel Subscription or Turn off auto-renewal. Click it and follow the final confirmation steps. They might offer you a discount to stay, so be prepared to click past that.
Cancel by Email
If you're struggling with the online methods, you can try contacting their support team directly. It's not the fastest way, but it's an option.
- Email: Send a cancellation request to [email protected]. Include your account information, such as the email address you used to sign up, to help them locate your subscription. Be aware that response times can be slow.
Having Trouble Cancelling Your ivi TV Subscription?
It can be frustrating when cancellation isn't straightforward. Here are a few things to try:
- Check Third-Party Billing: Did you sign up through your mobile provider or another service? If so, you must cancel through them, not ivi TV directly.
- Use a Desktop Computer: Some services make it intentionally difficult to cancel on mobile. Try logging in on a desktop or laptop, as the full website often has more accessible account options.
- Clear Your Browser Cache: Sometimes old data can cause glitches. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
- Contact Support Directly: If all else fails, reach out to their customer support for a manual cancellation. It might take a while, but it's a reliable last resort.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| ivi Basic | $7.99 | Access to a limited catalog with ads, standard definition (SD) streaming. |
| ivi Premium | $12.99 | Ad-free viewing, full catalog access, 4K UHD quality, offline downloads, 5 devices. |
How Pine AI Can Help You Cancel Your ivi TV Subscription
Tired of navigating confusing menus and follow-up emails? Let Pine AI handle it. We can cancel your ivi TV subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's that simple.
Frequently Asked Questions about ivi TV
Can I unsubscribe from ivi TV anytime?
Can I get a refund from ivi TV if I forgot to cancel?
How do I know my ivi TV subscription is cancelled?
How long does it take for ivi TV to cancel?
What else should I know before I cancel my ivi TV subscription?
How do I raise a complaint to ivi TV?
How does Pine AI work with ivi TV to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
