Maybe you signed up for ivi TV (est. 2010) just to watch The Boy's Word while it was trending. It happens. Now you are stuck paying $5.99 to $10.99 a month for content you rarely watch. Cancelling saves you up to $130 annually. Whether you use iOS, Android, or desktop, getting out is tricky. Trustpilot data highlights a grim 1.8-star rating with 40+ complaints in the last 3 years, specifically citing "incorrect billing amounts" and "poor customer service." With recent price increases and site outages, users are fed up. Visit ivi.tv to start, or follow our guide below.
How to Cancel ivi TV on iPhone (iOS)
Most US users subscribed via the App Store. Here is how to stop the bleeding on your iPhone.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the ivi app itself (you usually cannot cancel inside the app).
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' then 'View Account'.
4 Cancel ivi
Find ivi in the list. Tap it, then select Cancel Subscription. If you only see 'Renew Option', it is already cancelled.
How to Cancel ivi TV on Android
If you are on Android, Google Play manages the billing. The ivi app settings often just redirect you here anyway.
1 Open Play Store
Launch the Google Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Go to Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Cancel Subscription
Select ivi from the list. Tap Cancel subscription and follow the on-screen confirmation instructions.
How to Cancel ivi TV on Desktop
Using a browser is often the most reliable method if you paid directly via credit card.
1 Log In
Go to the ivi website and log in. Hover over your Profile/Avatar icon in the top right corner.
2 Access Subscription Settings
Click on Profile or Subscription (sometimes labeled 'Ivi+' or 'Manage Subscription').
3 Turn Off Auto-Renewal
Look for a toggle or button that says Turn off auto-renewal (or 'Otkluchit avtoprodlenie' if the interface stuck in Russian). You might have to click through a few 'Are you sure?' screens.
What is ivi TV Cancellation Policy
ivi TV operates on a strict "no refund" basis for partial months. When you cancel, you stop future billing, but your access continues until the end of the current billing cycle. This is standard, but annoying. Complaints on Pissed Consumer often mention that if you cancel even one day after the renewal date, you are on the hook for the full month. No exceptions. They also reserve the right to change pricing, which has caught users off guard recently.
Having Trouble Cancelling Your ivi TV Subscription?
Struggling to find the button? You are not alone.
- Check Third-Party Billing: If you don't see a cancel option on the website, you likely paid via Apple, Google, or a Smart TV provider (like Roku or Samsung). You must cancel through their portal, not ivi's site.
- Translation Issues: Sometimes the site reverts to Russian. Look for the gear icon or words like "Podpiski" (Subscriptions).
- Browser Cache: If the page hangs, try Incognito mode. We tested this, and sometimes the 'Cancel' button fails to load on standard Chrome tabs due to ad blockers.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (Est. USD) | Features |
|---|---|---|
| Mobile Only | ~$4.99 | SD quality, mobile devices only, ads |
| ivi+ Standard | ~$7.99 | HD quality, Smart TV support, no ads |
| ivi+ Premium | ~$10.99 | 4K support, multiple profiles, offline downloads |
How Pine AI Can Help You Cancel Your ivi TV Subscription
With international streaming services tightening their refund policies in 2024, getting stuck with an unwanted bill is easier than ever. Pine AI handles the cleanup for you.
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Step 1: Let's get started to cancel ivi TV Simply tell us you want to drop ivi. We will ask for a few account details to locate the subscription source.
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Step 2: Pine gets to work We navigate the foreign language menus, deal with the confusing "retention" clicks, and ensure the auto-renewal is actually dead. We don't just suggest it; we finish it.
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Step 3: You're free from ivi TV The payments stop. You get your budget back. No surprise charges next month, just a confirmed "one-and-done" result.










