Founded in 2010, ivi is a major streaming service from Russia that offers a huge library of movies, TV series, and cartoons. Maybe you signed up to watch a specific Russian hit like 'To the Lake' that was buzzing online, but now you're done with it. It happens. With subscriptions costing around $5.99, and potential annual savings of up to $59.99, it makes sense to cancel if you're not using it. This guide covers how to cancel on your desktop, iOS, or Android device. Let's get that charge off your statement.
How to Cancel ivi TV Subscription on Desktop
Canceling on the website is probably the most direct way. I tried it, and while it's not hidden, you do have to click through a couple of menus. Weirdly, the page was a bit slow to load for me, so give it a second.
1 Log In to Your Ivi Account
Go to the ivi.tv website and sign in with your email and password. Simple enough.
2 Navigate to Your Profile
Find your profile icon, it's usually in the top-right corner of the screen. Click on it to open the dropdown menu.
3 Find the Subscriptions Section
From the menu, select 'Subscriptions'. This is where they manage your billing. Honestly, I had to look for a second to find it.
4 Manage Your Subscription
You should see your active plan here. Look for a button that says 'Manage' or 'Turn off subscription'.
5 Confirm the Cancellation
They might ask you why you're leaving or offer you a discount. Just skip past that and confirm you want to cancel. You should get an email confirming it's done.
How to Cancel ivi TV Subscription on iOS
If you subscribed through the ivi app on your iPhone or iPad, you have to cancel through Apple, not the ivi app itself. It's a bit of a pain, but that's how Apple likes to do things.
1 Open Your iPhone Settings
Go to the main Settings app on your device. The gray gear icon.
2 Tap on Your Apple ID
Your name and profile picture should be right at the top. Tap on it.
3 Go to Subscriptions
Select 'Subscriptions' from the list. You'll see all your active and expired app subscriptions here. It's a long list if you're like me.
4 Find and Cancel Ivi
Scroll until you find ivi in the list and tap on it. Then, hit the 'Cancel Subscription' button. Done.
How to Cancel ivi TV Subscription on Android
Just like with Apple, if you signed up on an Android device, you'll need to cancel through the Google Play Store. It's a few taps, but straightforward.
1 Open the Google Play Store
Launch the Google Play Store app on your Android phone or tablet.
2 Access Your Profile Menu
Tap on your profile icon in the top-right corner.
3 Go to Payments & Subscriptions
From the menu that pops up, select 'Payments & subscriptions'.
4 Manage Your Subscriptions
Tap on 'Subscriptions'. This will show you everything you're paying for through Google Play.
5 Select Ivi and Cancel
Find ivi in the list, tap it, and then select 'Cancel subscription'. Follow the prompts to confirm. It's pretty straightforward, thankfully.
Cancel ivi TV Subscription with Live Chat
Ivi has a 'Chat with us' feature on their website. This is probably your fastest bet for getting a hold of a real person, but wait times can vary. I had to wait about 5 minutes for a response when I tested it.
Cancel ivi TV Subscription with Email
You can email them at [email protected], but remember they're based in Russia, so expect a delay in response time due to time zones. Be clear and include your account email in your message.
First, the bad news. Ivi, like most streaming services, won't give you a refund if you cancel after your renewal date. Not even for a day. You'll keep your access until the end of your current billing period, which is fair, I guess. They don't have an option to 'pause' your subscription either, so it's all or nothing. Your viewing history and data will likely stick around for a while in case you decide to come back.
ivi TV Plans and Pricing 2025
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| ivi Subscription | $5.99 / month | $59.99 / year | Access to the full library of movies, series, and cartoons. Ad-free viewing. HD and 4K quality available. |
Frequently Asked Questions about ivi TV
Can I unsubscribe from ivi TV anytime?
Can I get a refund from ivi TV if I forgot to cancel?
How do I know my ivi TV subscription is cancelled?
How long does it take for ivi TV to cancel?
What else should I know before I cancel my ivi TV subscription?
How do I raise a complaint to ivi TV?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
