Intuit QuickBooks, which has been around since 1983, is the big name in accounting software for small businesses and freelancers. But let's be honest, sometimes it's more than you need. Whether your side hustle is on pause or you're just tired of 'business math' not quite covering the software bill, canceling is a smart move. With plans ranging from $30 to $200, you could save up to $2,400 a year. This guide walks you through canceling on desktop, iOS, and Android, so you can get it done without any extra headaches.
How to Cancel Intuit Quickbooks Subscription on Desktop
This is the best and most reliable way to cancel your subscription. The mobile app often just redirects you to the website anyway, so you might as well start here. Weirdly, the cancel button seemed to disappear on us once, and we had to refresh the page for it to show up.
1 Log In to Your Account
Head over to the QuickBooks Online website and sign in with your credentials. This is the starting point for everything.
2 Find and Click the Gear Icon
In the top right corner of the dashboard, look for the Gear icon (⚙️). It's where all the important account settings are hidden.
3 Navigate to Account and Settings
From the dropdown menu after clicking the gear, select 'Account and settings'.
4 Go to the Billing & Subscription Section
A new page will load. On the left-hand menu, click on the 'Billing & Subscription' tab. Honestly, this page can sometimes take a moment to load, so be patient.
5 Find the Cancellation Link
In the main part of the screen, you'll see your current plan. Look for a link that says 'Cancel subscription' or 'Cancel'. It's designed to be a little hard to spot.
6 Follow the Cancellation Prompts
QuickBooks will really try to get you to stay. You'll likely have to click through a survey and maybe even an offer for a discount. Keep clicking 'Continue to cancel' until you're done. It's a bit of a pain.
7 Confirm Your Cancellation
Do not close the window until you see a final confirmation message on the screen. You should also receive a confirmation email almost immediately. If you don't get that email, you're not canceled.
How to Cancel Intuit Quickbooks Subscription on iOS
If you paid for QuickBooks through the Apple App Store, you must cancel it there. Intuit can't do it for you because Apple controls the billing. It's an Apple rule.
1 Open the Settings App
Find and open the main 'Settings' app on your iPhone or iPad.
2 Tap Your Apple ID
At the very top of the Settings screen, tap on your name and Apple ID profile picture.
3 Select Subscriptions
On the Apple ID screen, find and tap on the 'Subscriptions' menu item.
4 Find the QuickBooks Subscription
Scroll through the list of your active subscriptions to find QuickBooks. Tap on it to manage it.
5 Tap 'Cancel Subscription'
At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and confirm your choice. If you don't see this button, your subscription is likely already canceled or managed elsewhere.
How to Cancel Intuit Quickbooks Subscription on Android
Just like with iOS, if you subscribed through the Google Play Store, you have to cancel it there. The QuickBooks app itself won't have the cancellation option.
1 Launch the Google Play Store
Go to your app list and open the Google Play Store app.
2 Tap Your Profile Icon
In the top-right corner, tap on your circular profile icon to open the main menu.
3 Choose 'Payments & subscriptions'
From the menu that appears, tap on 'Payments & subscriptions'.
4 Tap 'Subscriptions'
On the next screen, tap 'Subscriptions' to see all the services you're subscribed to via Google Play.
5 Find QuickBooks and Cancel
Find QuickBooks in the list and tap on it. Then, at the bottom, tap 'Cancel subscription' and follow the on-screen instructions to confirm.
Cancel Intuit Quickbooks Subscription with phone
You can try calling support at 1-800-446-8848. Hours are typically Monday to Friday, from 6 AM to 6 PM Pacific Time. Be ready for a potentially long wait. A user on a forum mentioned, 'I was on hold for 45 minutes just to be told I had to cancel online anyway.' So, maybe save this as a last resort.
Cancel Intuit Quickbooks Subscription with live chat
Live chat is usually a better bet than the phone. To find it, log into your QuickBooks account, click the 'Help' (?) icon, and use the search bar to type 'cancel subscription'. This should bring up a 'Contact Us' button, which then gives you the option to 'Start a chat'.
Before you pull the plug, know this. QuickBooks won't delete your data immediately. You get read-only access for about a year, which is helpful for tax time. Don't expect a refund for the current month, they don't do prorated refunds. If you just need a break, you can also 'pause' your subscription for up to 90 days instead of canceling completely.
Intuit Quickbooks Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Simple Start | $30 | Great for a single user. It covers basic income and expense tracking, invoicing, and receipt capture. |
| Essentials | $60 | Expands to 3 users. This plan adds features for managing and paying bills and tracking employee time. |
| Plus | $90 | The most popular option for up to 5 users. It introduces project profitability tracking and inventory management. |
| Advanced | $200 | Built for larger teams of up to 25 users. It includes deep analytics, batch invoicing, and premium customer support. |
Frequently Asked Questions about Intuit Quickbooks
Can I unsubscribe from QuickBooks anytime?
Can I get a refund from QuickBooks if I forgot to cancel?
How do I know my QuickBooks subscription is cancelled?
How long does it take for QuickBooks to cancel?
What else should I know before I cancel my QuickBooks subscription?
How do I raise a complaint to QuickBooks?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
