Can I unsubscribe from Greenwich Time anytime?

Yes, you can cancel your subscription at any time. Just remember that the cancellation will take effect at the end of your current billing cycle, so you won't get a prorated refund.

Can I get a refund from Greenwich Time if I forgot to cancel?

Nope. Unfortunately, Greenwich Time, like most subscription services, does not offer refunds for forgotten cancellations or partial billing periods. It's a tough pill to swallow, but their policy is pretty strict on this.

How do I know my Greenwich Time subscription is cancelled?

You should get a confirmation email almost immediately. If you don't see it, check your spam folder. You can also log back into your account and look at your subscription status, which should say 'Cancelled' or show an expiration date.

How long does it take for Greenwich Time to cancel?

The cancellation itself is instant. However, your access to their content will continue until the end of the billing period you've already paid for. So, you can still read articles until that date.

What else should I know before I cancel my Greenwich Time subscription?

Be prepared for a retention offer. They will likely present you with a discounted rate to convince you to stay. If you're determined to cancel, just politely decline and proceed with the cancellation.

How do I raise a complaint to Greenwich Time?

The most direct way to file a complaint is by calling their customer service line. Explain your issue clearly. Document who you spoke to and when, just in case you need to follow up.

How to Cancel Your Greenwich Time Subscription (2026)

Greenwich Time, established in 1877, keeps locals informed but often traps readers in subscriptions costing $3.99 to $39.00 monthly. You could save up to $468 yearly by cancelling. Available on iOS, Android, and desktop, the brand faces heat similar to the "subscription fatigue" discussions trending on TikTok. Visit Greenwich Time. Trustpilot data highlights frustration with "impossible cancellation loops" and "billing errors" dominating recent reviews. It feels like a bad breakup where they just won't let go. With complaints about sudden price hikes rising, you aren't alone in wanting out.

Last Edited on 11 Dec, 2025

Emma Sullivan, EdTech and Media Writer

7 min read

How to Cancel Greenwich Time on iPhone (iOS)

1 Open Settings

Tap the Settings app on your iPhone home screen. It is the grey gear icon you likely ignore until something breaks.

2 Tap Your Name

Tap your Apple ID banner at the very top of the screen. This opens your account management menu.

3 Select Subscriptions

Tap on Subscriptions. If you do not see it, you might be on an older iOS version, so check under 'Media & Purchases' instead.

4 Find Greenwich Time

Scroll through your list of active subscriptions and tap Greenwich Time. If it is not there, you likely signed up directly through their website, not Apple.

5 Cancel Subscription

Tap Cancel Subscription in red text. You will need to confirm this choice to stop the billing.

How to Cancel Greenwich Time on Android

1 Open Google Play Store

Launch the Google Play Store app on your device. Make sure you are signed into the correct Google account.

2 Tap Profile Icon

Tap your profile picture in the top right corner. This opens the main menu.

3 Select Payments & Subscriptions

Tap Payments & subscriptions and then select Subscriptions from the list.

4 Select Greenwich Time

Locate Greenwich Time in your list of active apps. Tap it to view details.

5 Cancel Subscription

Tap Cancel subscription at the bottom. Follow the on-screen prompts to finalize the cancellation.

How to Cancel Greenwich Time on Desktop

Cancelling online is the preferred method, but be warned: many users report the 'Cancel' button mysteriously disappears, forcing a phone call.

1 Log In

Go to the Greenwich Time website and log in to your account. Look for the login button in the top right corner.

2 Access Account Settings

Click on your profile icon or name. Select My Account or Manage Subscription from the dropdown menu.

3 Check Subscription Status

Look for a Cancel Subscription button. Note that Hearst newspapers often hide this button to force you to call them.

4 Execute Cancellation

If the button exists, click it and follow the prompts. If the button is missing, you must use the phone method below.

Cancel Greenwich Time by Phone

If the online buttons are missing (a common frustration), you have to call their customer service.

Phone Number: 203-625-4400
Hours: Monday–Friday, 7:00 AM – 4:00 PM EST; Saturday–Sunday, 7:00 AM – 12:00 PM EST.

Prepare for a wait time. When you get a representative, be firm. They are trained to keep you subscribed with "special offers."

What is Greenwich Time Cancellation Policy

Greenwich Time generally does not offer refunds for partial subscription periods. Once you cancel, your access continues until the end of the current billing cycle. This means if you cancel a week after paying for the month, that money is gone. Complaints on the Better Business Bureau often cite confusion over auto-renewal dates, so check your bank statement carefully.

Having Trouble Cancelling Your Greenwich Time Subscription?

If you are stuck in a loop, try these tips:

Check Third-Party Billing: Did you subscribe via Amazon or iTunes? You must cancel there, not on the newspaper's site.
Use Desktop: The mobile site often hides the cancellation link. Try a laptop.
Clear Cookies: Sometimes the 'Cancel' button fails to load due to browser cache issues.
Call Them: If the digital tools fail, the phone line is your only option.

Subscription Plans and Pricing (2025)

Plan Name	Weekly Cost	Monthly Cost (Est.)	Details
Digital Only	$3.99	~$17.00	Unlimited article access, e-Edition
Sunday Print + Digital	$5.00	~$21.50	Sunday delivery + 24/7 digital
7-Day Print + Digital	$10.00	~$43.00	Daily delivery + 24/7 digital

How Pine AI Can Help You Cancel Your Greenwich Time Subscription

With subscription prices creeping up across the board in the last 12 months, cutting a local paper you rarely read is a smart financial move. Pine AI makes this effortless.

Step 1: Let's get started to cancel Greenwich Time Simply tell us that you want to cancel your subscription with Greenwich Time, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Greenwich Time The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Frequently Asked Questions about Greenwich Time

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Emma Sullivan

EdTech and Media Writer

Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.