Signed up for Globoplay to see what all the hype was about with 'Pantanal' and now you're done? You're not alone. Established in 2015, Globoplay is Brazil's answer to Netflix, packed with telenovelas and original series. But maybe the novelty wore off, or you just don't want another subscription hitting your card. With plans ranging from $7.99 to $13.99, canceling can save you up to $168 a year. This guide covers how to cancel on desktop, iOS, and Android so you can stop the charges without the headache.
How to Cancel Globoplay Subscription on Desktop
Canceling on their website is probably the most direct way, but be prepared to click a bit. I had to hunt for the 'My Subscription' link, it wasn't as obvious as I'd hoped.
1 Log In to Your Account
Go to the Globoplay website and sign in with your email and password. Simple enough.
2 Navigate to Your Account
Click on your profile icon in the top-right corner. A dropdown menu will appear. Select 'Minha Conta' (My Account).
3 Find Your Subscription
In the account section, look for 'Ver Pagamentos' (See Payments) or a similar option related to your subscription. This is where they hide the details.
4 Manage Your Plan
You should see your active plan. Click on 'Gerenciar Assinatura' (Manage Subscription).
5 Cancel the Subscription
Finally. You'll see an option to 'Cancelar Assinatura' (Cancel Subscription). Click it and follow any final confirmation prompts they throw at you. They might offer you a deal, just push through.
How to Cancel Globoplay Subscription on iOS
If you signed up through the App Store, you have to cancel it through Apple. Globoplay can't do it for you. It's an Apple thing, and honestly, it's way easier.
1 Open Your iPhone Settings
Don't go to the Globoplay app. Go to the main Settings app on your iPhone or iPad.
2 Tap on Your Apple ID
Your name and profile picture are right at the top. Tap on it.
3 Go to Subscriptions
Select the 'Subscriptions' option. You'll see a list of all your active and expired app subscriptions.
4 Find and Cancel Globoplay
Find Globoplay in the list and tap on it. Then, hit the 'Cancel Subscription' button. Confirm your choice, and you're done. Apple will send a confirmation.
How to Cancel Globoplay Subscription on Android
Similar to Apple, if you subscribed via the Google Play Store, that's where you have to cancel. It's managed by Google, not Globoplay directly.
1 Open the Google Play Store
Launch the Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen.
3 Go to Payments & Subscriptions
In the menu that pops up, select 'Payments & subscriptions'.
4 Select Subscriptions
Tap on 'Subscriptions' to see all the services you're paying for through Google Play.
5 Cancel Your Globoplay Plan
Find Globoplay in the list, tap on it, and then select 'Cancel subscription'. Follow the on-screen instructions to confirm.
Cancel Globoplay Subscription with Live Chat
Globoplay's main support is a live chat, but it can be a pain to find. Go to their Help Center ('Central de Ajuda'). Look for an article related to cancellation, and at the bottom, you should see a button that says 'Fale com o atendimento' (Talk to support). Be prepared for a wait and have your account details ready. It might be in Portuguese, so have a translator handy if you need it.
First, the bad news. Globoplay, like most streaming services, won't give you a refund if you cancel after your renewal date. Not even for a day. You'll keep your access until the end of the billing period you already paid for, then it's cut off. They don't offer a 'pause' option either, so you can't just put it on hold. If you want to come back, you have to start a new subscription from scratch.
Globoplay Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Globoplay | $7.99 | Access to the full on-demand library of Globoplay originals, series, movies, and documentaries. Standard stuff. |
| Globoplay + Live Channels | $13.99 | Includes everything in the standard plan, plus access to live Globo channels like Multishow, GNT, and SporTV. Good if you want the full Brazilian TV experience. |
Frequently Asked Questions about Globoplay
Can I unsubscribe from Globoplay anytime?
Can I get a refund from Globoplay if I forgot to cancel?
How do I know my Globoplay subscription is cancelled?
How long does it take for Globoplay to cancel?
What else should I know before I cancel my Globoplay subscription?
How do I raise a complaint to Globoplay?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
