Signed up for Globoplay to see what all the hype was about with 'Pantanal' and now you're done? You're not alone. Established in 2015, Globoplay is Brazil's answer to Netflix, packed with telenovelas and original series. But maybe the novelty wore off, or you just don't want another subscription hitting your card. With plans ranging from $7.99 to $13.99, canceling can save you up to $168 a year. This guide covers how to cancel on desktop, iOS, and Android so you can stop the charges without the headache.
How to Cancel Globoplay on iPhone (iOS)
If you subscribed to Globoplay through the App Store, your billing is handled directly by Apple. It's a bit of a roundabout way to cancel, but here’s how to get it done.
1 Open the Settings App
First, find and tap the gray Settings icon on your iPhone's home screen. This is where Apple manages all your app subscriptions, not inside the Globoplay app itself.
2 Tap Your Apple ID
At the very top of the Settings screen, you'll see your name and profile picture. Tap on this banner to access your Apple ID, iCloud, and media settings.
3 Select 'Subscriptions'
On the Apple ID page, look for the Subscriptions option and tap it. This will show you a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Cancel Globoplay
Scroll through the list until you find Globoplay. Tap on it, and then select the Cancel Subscription button. You'll need to confirm your choice. Your access will continue until the end of the current billing cycle.
How to Cancel Globoplay on Android
For Android users, cancellation is managed through the Google Play Store. It's a common point of confusion, people often look inside the Globoplay app, but the controls are with Google.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the same Google account you used to subscribe to Globoplay.
2 Access Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several account options.
3 Go to 'Payments & subscriptions'
From the menu, select Payments & subscriptions. This is where Google keeps track of all your recurring charges and payment methods.
4 Manage Your Subscriptions
Tap on Subscriptions. You'll see a list of all your active app subscriptions. Find Globoplay in this list and tap on it to open the management screen.
5 Cancel the Subscription
At the bottom of the screen, tap the Cancel subscription button. Google will ask for a reason, just pick one and confirm. Your subscription will remain active until the end of the current billing period.
How to Cancel Globoplay on Desktop or Laptop
This is for anyone who signed up directly through the Globoplay website. Honestly, this is often the most confusing method, as they really don't want you to leave.
1 Visit the Globoplay Website and Log In
Open your web browser and go to the official Globoplay website. Click to enter and log in with your account credentials. This method only works if you subscribed directly on their site.
2 Navigate to Your Account Settings
Once logged in, click on your profile icon in the top-right corner. From the dropdown menu, select 'Minha Conta' (My Account). This takes you to your account dashboard.
3 Find Your Subscription Details
In the account section, look for an option like 'Ver Pagamentos' (View Payments) or 'Assinatura' (Subscription). The layout can change, but you're looking for where your plan details are listed.
4 Manage and Cancel Your Plan
Click on 'Gerenciar Assinatura' (Manage Subscription). This is where it gets annoying. You'll likely have to click through several prompts asking if you're sure you want to cancel. Find and click the button to 'Cancelar Assinatura' (Cancel Subscription) and follow the final confirmation steps.
Having Trouble Cancelling Your Globoplay Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Subscription? If you don't see Globoplay in your account on their website, you almost certainly subscribed through a third party. Check your Apple Subscriptions (on iPhone) or Google Play Subscriptions (on Android). Your subscription lives there, not on Globoplay's site.
- Website Isn't Working? Sometimes websites just glitch out. Try logging in from a different browser or using an incognito window. Clearing your browser's cache and cookies can also fix weird loading issues.
- Stuck in a Loop? If you keep getting redirected or the cancellation won't confirm, it might be a temporary bug. As of early 2025, some users have reported this. The best workaround is to try again later or just contact their support directly through the 'Central de Ajuda' (Help Center) on their website.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Globoplay | $13.99 | Access to Globoplay's full library of original series, movies, and classic Brazilian content. |
| Globoplay + Live Channels | $24.99 | Includes everything in the standard plan plus access to live streaming of Brazilian TV channels like Multishow, GNT, and SporTV. |
Prices are estimates and may vary based on promotions and your location. Always check the official website for the most current pricing.
How Pine AI Can Help You Cancel Your Globoplay Subscription
Tired of navigating confusing menus just to cancel Globoplay? Pine AI handles it for you. We'll cancel your subscription quickly and securely, so you can avoid another charge. Let us deal with the hassle. It's fast, easy, and free.
Frequently Asked Questions about Globoplay
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
