EA Play has been draining wallets since 2014, offering game access on Xbox, PlayStation, and PC. With plans ranging from $5.99 to $16.99 monthly, you could save up to $204 a year by cutting the cord. Maybe you signed up for FC 24 and realized it is just the same game as last year, or you are tired of the glitches. You aren't alone. Trustpilot shows a dismal 1.2-star rating with over 80% negative reviews, while Pissed Consumer highlights 300+ complaints about "billing issues" and "impossible cancellation" loops in the last three years. Visit EA Play to manage your account, but follow our guide to actually get it done.
How to Cancel EA Play on Desktop (EA App)
If you subscribed directly through Electronic Arts on your computer, this is the method for you. It is fairly straightforward, assuming the app does not crash.
1 Launch the EA App
Open the EA App on your PC or Mac. Make sure you are logged into the account that is actually being charged (it is easy to mix up accounts if you have multiple).
2 Go to Settings
Click on your profile icon in the top right corner. Select Settings from the dropdown menu. It is not super obvious, so look closely.
3 Manage Membership
Navigate to the My Account tab. Click on Manage next to your EA Play membership. This will likely redirect you to a web browser window.
4 Terminate the Subscription
On the webpage, find the Cancel Membership link. You might have to click through a "Are you sure?" screen or two. Confirm your choice until it says the cancellation is pending.
How to Cancel EA Play on Steam
Many PC gamers use Steam for everything. If that is you, do not bother going to the EA website; you have to kill the billing agreement inside Steam.
1 Open Steam Account Details
Launch Steam and click your username in the top right corner. Select Account details from the list.
2 Find Subscriptions
Look for the section labeled Store & Purchase History. Click on Manage subscriptions (it is usually on the right side).
3 Edit EA Play
Find EA Play in your list of active subs. Click Edit next to it.
4 Cancel My Subscription
Select the option to Cancel my subscription. Click Apply to finish. Steam is usually pretty good about not hiding this button.
How to Cancel EA Play on PlayStation (PS4/PS5)
Sony buries these menus deep in the system settings. It is annoying, but following these steps will stop the charges.
1 Go to Settings
On your console home screen, scroll up and select the Settings gear icon.
2 Users and Accounts
Select Users and Accounts, then navigate to Account > Payment and Subscriptions.
3 Game Services
Select Game and App Services. Scroll down until you see EA Play.
4 Turn Off Auto-Renew
Select Turn Off Auto-Renew. Sony does not call it "cancel" because they want you to come back, but this stops the billing.
How to Cancel EA Play on Xbox
Xbox integrates EA Play into Game Pass Ultimate often, so make sure you are cancelling the right thing.
1 Open Settings
Press the Xbox button on your controller to open the guide, then go to Profile & system > Settings.
2 Account Subscriptions
Select Account, then click on Subscriptions.
3 Select EA Play
Find EA Play in the list. If you have Game Pass Ultimate, EA Play is included, so you would need to cancel Game Pass to stop it.
4 Cancel Subscription
Select Cancel subscription and follow the prompts. Microsoft might offer you a deal to stay; just ignore it and confirm.
What is EA Play Cancellation Policy
EA is pretty strict here. You can cancel your subscription at any time, but your cancellation will not take effect until the end of your current billing cycle. This means if you get charged on the 1st and cancel on the 2nd, you are out of luck for a refund. You keep access to the games until the period ends. According to frustrated users on Reddit, getting a refund for an accidental renewal is nearly impossible unless you live in a region with very specific consumer protection laws. No pro-rated refunds are offered.
Having Trouble Cancelling Your EA Play Subscription?
If the buttons are greyed out or the site keeps looping, try these fixes:
- Check the Source: You cannot cancel a Steam subscription on the EA App, and you cannot cancel an Xbox subscription on the PlayStation site. Go to the platform where you bought it.
- Use Incognito Mode: The EA website is notorious for caching issues. Try opening the management page in a private browser window.
- Check Game Pass: If you are on Xbox or PC, remember that EA Play is often bundled with Xbox Game Pass Ultimate. You might not have a separate EA Play bill to cancel.
- Contact Support: If all else fails, you have to reach out to EA Help. It is a pain, but sometimes manual intervention is required.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Key Features |
|---|---|---|---|
| EA Play | $5.99 | $39.99 | Access to The Play List, 10-hour trials of new games, 10% member discount. |
| EA Play Pro (PC Only) | $16.99 | $119.99 | Unlimited access to premium editions of new games, pro-level rewards, 10% discount. |
How Pine AI Can Help You Cancel Your EA Play Subscription
With game prices rising and subscription fatigue setting in during 2024 and 2025, cutting ties with EA Play is a smart move to save cash. Pine AI makes this annoying chore instant and stress-free.
- Step 1: Let's get started to cancel EA Play Simply tell us that you want to cancel your subscription with EA Play, and we will ask for some account details to get started.
- Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
- Step 3: You're free from EA Play The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about EA Play
Can I unsubscribe from EA Play anytime?
Can I get a refund from EA Play if I forgot to cancel?
How do I know my EA Play subscription is cancelled?
How long does it take for EA Play to cancel?
What else should I know before I cancel my EA Play subscription?
How do I raise a complaint to EA Play?
How does Pine AI work with EA Play to cancel my subscription?
