Founded in 2005, Chegg is the go-to resource for students needing textbook rentals, homework help, and tutoring. But when finals are over and you're singing 'Is this the real life? Is this just fantasy?' at 3 AM, the last thing you want is a surprise subscription charge. Many students cancel to dodge those pesky fees for a service they're not using over the summer. This guide will help you cancel your Chegg subscription, which can range from $15.95 to $19.95, without any headaches. We'll cover how to do it on your desktop, iOS, and Android devices, potentially saving you up to $240 a year. Let's get that money back in your pocket.
How to Cancel Chegg on iPhone (iOS)
If you signed up for Chegg through the Apple App Store, you have to cancel it through your iPhone's settings. You won't find a cancel button in the Chegg app.
1 Open Your iPhone Settings
Tap the gray gear icon for the Settings app on your home screen. This is where all Apple-billed subscriptions are managed, not inside the Chegg app itself.
2 Access Your Apple ID
Tap your name and profile picture at the very top of the Settings screen to open your Apple ID, iCloud, Media & Purchases settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select Chegg
Scroll through the list until you find the Chegg subscription. Tap on it to see the details and management options.
5 Cancel the Subscription
Tap the Cancel Subscription button at the bottom of the screen. You'll need to confirm your choice. Your access will continue until the end of the current billing cycle.
How to Cancel Chegg on Android
For Android users who subscribed via the Google Play Store, the cancellation process is handled directly through your Google account, not the Chegg app.
1 Open the Google Play Store
Find and tap the Google Play Store icon on your Android device. All subscriptions billed through Google are managed here.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.
3 Select Payments & Subscriptions
From the menu, tap on Payments & subscriptions. Then, on the next screen, select Subscriptions to see all your active services.
4 Locate Your Chegg Subscription
Find Chegg in the list of your active subscriptions and tap on it. Why do they bury it so deep in the menu? Who knows.
5 Cancel and Confirm
Tap the Cancel subscription button at the bottom. Google Play will ask you for a reason, just pick one and confirm the cancellation. You'll still have access until your current billing period ends.
How to Cancel Chegg on Desktop or Laptop
This is the most common way to cancel. If you didn't subscribe through a mobile app store, you'll need to do it on the Chegg website.
1 Log In to the Chegg Website
Open your web browser and navigate to Chegg.com. Log in to your account using your email and password. This method works best if you signed up directly on their website.
2 Navigate to Your Account Settings
Click the orange person icon in the top right corner. A dropdown menu will appear. Select My account to proceed.
3 Find Your Subscription Details
On your account page, look for a section or tab labeled Orders or Subscriptions. As of early 2025, users report it's under 'Orders'. Click on it.
4 Select Your Subscription
You should see your active subscription, like 'Chegg Study Pack'. Click on the Subscription details link next to it.
5 Proceed to Cancel
Click Cancel subscription. Chegg will likely present you with an offer to pause your subscription or a discount to stay. If you're sure you want to cancel, just continue following the prompts until you get a final confirmation.
Cancel Chegg by Phone or Live Chat
If you're stuck in a loop online, you can contact Chegg's support team directly.
- Phone Support: Call them at 1-855-861-5334. Their phone support is typically available 24/7, but wait times can vary.
- Live Chat: This is often the fastest option. Visit the Chegg support page and look for the live chat option. It's also available 24/7.
Tip: Have your account email address and billing information ready before you call or start a chat. It will save you a lot of time.
Before You Cancel: What You Should Know
- No Pro-rated Refunds: Chegg does not offer refunds for partial months. If you cancel, your subscription remains active until the end of your current billing period, and you won't get any money back for the unused time.
- You Can Pause Instead: If you just need a break (like for the summer), Chegg allows you to pause your subscription for up to six months. This can be a good alternative to canceling outright.
- Check Your Billing Source: Remember, if you can't find the cancel option on the Chegg website, it's almost certainly because you're billed through a third party like Apple or Google Play. You must cancel it there.
Having Trouble Cancelling Your Chegg Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Cancel Option on the Website? This usually means you subscribed through the Apple App Store or Google Play Store. You must cancel through your phone's subscription settings, not the Chegg website.
- Website is Glitchy or Slow? Try clearing your browser's cache and cookies, or use an incognito/private window. Sometimes, simply trying a different web browser (like Chrome instead of Safari) can fix the issue.
- Stuck in a Loop? If the website keeps redirecting you or the cancellation won't confirm, it's time to contact support. Use their 24/7 live chat for the quickest resolution. A support agent can manually cancel the subscription for you.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (USD) | Features |
|---|---|---|
| Chegg Study | $15.95 | Textbook solutions, expert Q&A, practice problems. |
| Chegg Math Solver | $9.95 | Step-by-step math problem solver, graphing calculator. |
| Chegg Writing | $9.95 | Plagiarism checker, grammar check, citation help. |
| Chegg Study Pack | $19.95 | Includes all features from Study, Math Solver, and Writing. |
Prices are estimates for 2025 and may vary. Check the Chegg website for the most current pricing.
How Pine AI Can Help You Cancel Your Chegg Subscription
Tired of navigating confusing menus just to cancel Chegg? Let Pine AI handle it. We'll cancel your subscription securely and quickly, saving you time and preventing future charges. Connect your account and we'll take care of the rest. It's that simple.
Frequently Asked Questions about Chegg
Can I unsubscribe from Chegg anytime?
Can I get a refund from Chegg if I forgot to cancel?
How do I know my Chegg subscription is cancelled?
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How does Pine AI work with Chegg to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
