Maybe you signed up for Canal Plus just to watch Paddington in Peru or catch a specific soccer match. It happens. Established in 1984, this French giant offers plans from $15 to $45 per month. Cancelling now could save you up to $540 annually. You can cancel on iOS, Android, or desktop. Visit Canal Plus. Trustpilot data is alarming, showing a 1.3-star rating with thousands of complaints about "ignored cancellation letters" and "random auto-renewals" in the last 3 years. Users on Pissed Consumer report similar nightmares regarding customer service ghosting them. With recent price hikes making headlines, it is time to cut the cord.
How to Cancel Canal Plus on iPhone (iOS)
If you subscribed via the App Store, you are lucky. Apple handles the billing, so you avoid the notorious Canal Plus cancellation maze.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not try to cancel inside the Canal Plus app itself because Apple restricts that functionality.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It is the section with your profile picture.
3 Select Subscriptions
Tap on Subscriptions. It might take a second to load your active list.
4 Cancel Subscription
Find Canal+ in the list and tap it. Select Cancel Subscription at the bottom. If you do not see this button, it might already be cancelled (or you subscribed directly through their website).
How to Cancel Canal Plus on Android
Android users who paid via Google Play have a straightforward exit strategy. Just make sure you are signed into the correct Google account.
1 Open Google Play Store
Launch the Play Store app. Do not open the Canal+ streaming app.
2 Tap Profile Icon
Click your profile picture in the top right corner of the search bar.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu, then tap on Subscriptions.
4 Cancel Canal Plus
Locate Canal+ in your active list. Tap it and select Cancel subscription. Follow the on-screen prompts to confirm.
How to Cancel Canal Plus on Desktop
This is where it gets tricky. The desktop interface is often confusing by design, and users frequently report the cancel button "disappearing" near their renewal date.
1 Log In to Customer Area
Go to the Canal Plus website and log in to your Espace Client (Customer Area). You might need to translate the page if your browser does not do it automatically.
2 Access Subscription Details
Click on Subscription (Abonnement) in the main menu. Look for a section labeled Manage my subscription.
3 Initiate Cancellation
Click Cancel my subscription (Résilier mon abonnement). Note that they often hide this link at the bottom of the page or behind a "Contact Us" wall.
4 Confirm Cancellation
They will try to offer you a discount to stay. Ignore it. Confirm your choice until you see a final confirmation screen.
What is Canal Plus Cancellation Policy
Canal Plus has a reputation for being difficult. If you are on a monthly, non-binding plan (sans engagement), you can cancel anytime, and it stops at the end of the month. However, if you signed a 12 or 24-month contract, you are locked in. You can typically only cancel at the anniversary date, and you must notify them at least one month in advance. Miss that window by a single day? They auto-renew you for another full year. It is a common complaint on Trustpilot.
Having Trouble Cancelling Your Canal Plus Subscription?
Struggling to get out? You are not alone.
- Check the Source: Did you subscribe via a bundle (like with your internet provider)? You might need to cancel through your ISP, not Canal Plus directly.
- Browser Issues: The "Cancel" button notoriously fails to load on Safari sometimes. Try Chrome or Firefox on a desktop.
- The "Letter" Trap: For older contracts, they might demand a registered letter (lettre recommandée). This is archaic but legally binding in some regions.
- Contact Support: If the digital options fail, use the "Contact Us" form, but expect delays.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est. USD) | Commitment | Details |
|---|---|---|---|
| Canal+ Basic | ~$25.00 | Monthly | Standard access to original series and movies. |
| Canal+ Sport | ~$38.00 | 12-24 Months | Includes major soccer leagues and F1 coverage. |
| Cine Series | ~$45.00 | Monthly | Includes Disney+, Netflix, and Paramount+ bundles. |
| Rat+ (Under 26) | ~$21.00 | Monthly | Discounted bundle for young adults. |
How Pine AI Can Help You Cancel Your Canal Plus Subscription
With streaming prices hitting all-time highs in 2025, cutting unused subscriptions like Canal Plus is the smartest financial move you can make this month.
Step 1: Let's get started to cancel Canal Plus Simply tell us you want to dump Canal Plus. We will ask for a few account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing French menus, wait on hold, and handle the awkward retention conversations. We don't just suggest you cancel; we actually do the heavy lifting.
Step 3: You're free from Canal Plus The payments stop. You get your money back. No "special offers" to trick you into staying, just a confirmed result.
Frequently Asked Questions about Canal Plus
Can I unsubscribe from Canal Plus anytime?
Can I get a refund from Canal Plus if I forgot to cancel?
How do I know my Canal Plus subscription is cancelled?
How long does it take for Canal Plus to cancel?
What else should I know before I cancel my Canal Plus subscription?
How do I raise a complaint to Canal Plus?
How does Pine AI work with Canal Plus to cancel my subscription?
