Call A Doctor Plus has provided telemedicine access since 2011. But paying $19.95 to $24.95 monthly adds up fast. You can save up to $300 a year by cancelling. Available on iOS, Android, and desktop, the service faces heat on the Better Business Bureau where users flag "billing issues" and "problems with product/service" frequently. It feels like the recent streaming service price hikes; everyone is tightening their belts. Visit Call A Doctor Plus to manage your account. If you are tired of "poor customer service" mentioned in reviews, here is how to stop the charges.
How to Cancel Call A Doctor Plus on Desktop or Laptop
Most users manage this subscription via the web portal. It is usually the most reliable method.
1 Log into the Member Portal
Go to the official Call A Doctor Plus website and log in. You will need the email and password you used during sign-up. If you forgot it, reset it before trying to call them.
2 Locate Account Settings
Look for a tab labeled My Account, Billing, or Membership. This is usually in the top right corner or the main dashboard menu.
3 Select Cancel Subscription
Click the cancellation link. They might try to offer you a discount or a pause option. Just click through to confirm. If the button is missing, you likely have to call them.
How to Cancel Call A Doctor Plus on iPhone (iOS)
If you subscribed via the App Store, this is the only way to stop the billing.
1 Open Settings
Tap the Settings app (the gear icon) on your home screen.
2 Tap Your Name
Click your Apple ID name at the very top of the list.
3 Tap Subscriptions
Find Subscriptions in the list. If you do not see Call A Doctor Plus here, you probably signed up directly on their website, not through Apple.
4 Cancel Subscription
Tap the app icon and select Cancel Subscription. If you only see "Renew," it is already cancelled.
How to Cancel Call A Doctor Plus on Android
Google makes this fairly easy, but ensure you get the confirmation email.
1 Open Google Play Store
Launch the Play Store app on your phone.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Select Payments & Subscriptions
Tap Payments & subscriptions and then Subscriptions.
4 Cancel the Service
Find Call A Doctor Plus in the list, tap it, and hit Cancel subscription. Follow the prompts to confirm.
Cancel Call A Doctor Plus by Phone
If the online buttons are hiding (which happens), calling is your best bet.
- Phone Number: 800.835.2362
- Hours: Typically standard business hours (EST).
Prepare for a hold time. Just tell the rep you want to cancel immediately. Do not let them talk you into a "pause."
Cancel by Email or Live Chat
You can try emailing them, though it is slower.
- Email: [email protected]
Send a clear email with the subject line "Cancellation Request - [Your Name]." Include your account number if you have it. Keep the sent email as proof in case they keep charging you.
What is Call A Doctor Plus Cancellation Policy
Call A Doctor Plus typically operates on a month-to-month basis. This means you can cancel anytime, but you usually won't get a refund for the current month. You keep access until the billing cycle ends. It is pretty standard, but still annoying if you just missed the cutoff date. If you are on an employer-sponsored plan, you cannot cancel it yourself; you have to talk to your HR department.
Before You Cancel Call A Doctor Plus: What You Should Know
Make sure you have downloaded any medical history or records you need from the portal. Once the account is closed, accessing past consultation notes might be a headache. Also, check if you have any pending appointments. Cancel those separately to avoid no-show fees.
Having Trouble Cancelling Your Call A Doctor Plus Subscription?
Stuck? You are not the only one.
- Check your source: Did you buy it through a third party like a benefits broker? You might need to call them instead.
- Browser issues: Try using Chrome in Incognito mode. Sometimes their site glitches on mobile browsers.
- Employer Plan: If this is a work perk, you likely can't cancel it because you aren't paying for it directly. Check your pay stub.
Subscription Plans and Pricing (2025)
| Plan Type | Monthly Cost | Details |
|---|---|---|
| Individual | ~$19.95 | Covers one person. 24/7 access. |
| Family | ~$24.95 | Covers immediate family. Best value. |
| Employer | Varies ($0-$10) | Subsidized by your company. |
How Pine AI Can Help You Cancel Your Call A Doctor Plus Subscription
With healthcare costs rising in 2024 and 2025, paying for a telemedicine service you don't use is just burning cash. Pine AI makes stopping these charges effortless.
Step 1: Let's get started to cancel Call A Doctor Plus Simply tell us that you want to cancel your subscription with Call A Doctor Plus, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Call A Doctor Plus The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Call A Doctor Plus
Can I unsubscribe from Call A Doctor Plus anytime?
Can I get a refund from Call A Doctor Plus if I forgot to cancel?
How do I know my Call A Doctor Plus subscription is cancelled?
How long does it take for Call A Doctor Plus to cancel?
What else should I know before I cancel my Call A Doctor Plus subscription?
How do I raise a complaint to Call A Doctor Plus?
How does Pine AI work with Call A Doctor Plus to cancel my subscription?
