Can I unsubscribe from Bokksu anytime?

Yes, you can cancel your Bokksu subscription at any time. Just remember that canceling only stops future renewals. You will still receive any boxes that you have already paid for.

Can I get a refund from Bokksu if I forgot to cancel?

Almost certainly not. Bokksu's policy is that subscription charges are non-refundable once they have been processed. If you forgot to cancel before your renewal date, you'll be charged and the box will be shipped.

How do I know my Bokksu subscription is cancelled?

You should receive a confirmation email immediately after you cancel. You can also log back into your account and check the 'Subscriptions' tab. It should clearly state that your subscription status is 'Cancelled'.

How long does it take for Bokksu to cancel?

The cancellation is effective immediately online. It just means your subscription will not renew at the end of your current billing period. The change reflects in your account right away.

What else should I know before I cancel my Bokksu subscription?

Consider using the 'Skip a Month' feature if you just need a temporary break. It's a good way to save money for a month without losing your subscription status or any special pricing you might have.

How do I raise a complaint to Bokksu?

The best way to file a complaint is by contacting their customer support team directly. You can send a detailed email to support@bokksu.com to explain your issue.

How to Cancel Your Bokksu Subscription (2025)

Bokksu, established in 2016, brings artisanal Japanese snacks to your door, but maybe the Demon Slayer hype died down and you are just left with too much tea. Subscriptions run from $39.99 to $49.99 per month. Cancelling now could save you up to $600 annually. You can manage this on Desktop or Mobile Web. Visit Bokksu to log in. Trustpilot holds a 3.9-star rating, yet recent feedback on Pissed Consumer highlights "unexpected renewals" and "slow support" as major headaches. With rising shipping costs making headlines, many users are cutting back. Here is how to stop the charges.

Last Edited on 18 Dec, 2025

Sophia Rodriguez, Food & Meal Prep Content Editor

6 min read

How to Cancel Bokksu on Desktop

Most users find the desktop site the most reliable way to cancel. The mobile layout can sometimes hide the necessary buttons.

1 Log into Your Account

Go to the Bokksu website and click the person icon in the top right corner. Enter your email and password. If you haven't logged in for a while, you might need to reset your password first.

2 Access Subscription Settings

Once logged in, look for the Manage Subscriptions link. It is usually located on the left side or directly under your account details. This takes you to a separate dashboard.

3 Select Your Active Plan

You will see your active shipments here. Click Edit or Manage next to the subscription you want to kill. Do not just delete your address; that does not stop the billing.

4 Cancel the Subscription

Scroll to the very bottom of the page. You should see a Cancel Subscription link (it is often small and grey). Click it, select a reason if asked, and confirm your choice until you see a confirmation screen.

How to Cancel Bokksu on iPhone (iOS)

Since there is no native iOS app for managing the billing, you have to do this via the mobile web browser.

1 Open Safari or Chrome

Bokksu does not have a dedicated subscription management app in the App Store. You must use a web browser on your iPhone.

2 Navigate to the Site

Go to the Bokksu homepage and tap the Menu (three lines) or the Account icon. Log in with your credentials.

3 Find Subscription Management

Tap on Manage Subscriptions. You might have to scroll down a bit to find it on the smaller screen.

4 Execute the Cancellation

Select your active box, scroll down to find Cancel Subscription, and tap it. Take a screenshot of the confirmation page just in case.

How to Cancel Bokksu on Android

Android users often report the mobile site can be glitchy. If the buttons don't load, try switching to a desktop view in Chrome.

1 Launch Your Browser

Open Chrome or Firefox on your Android device. Bokksu billing is handled through their web portal, not the Google Play Store.

2 Login to Bokksu

Head to their site and log in. If the page looks weird, try requesting the "Desktop Site" via your browser settings.

3 Locate Your Plan

Tap Manage Subscriptions from your account dashboard. It might take a second to load the external portal.

4 Stop the Auto-Renewal

Tap on your active subscription, scroll to the bottom, and hit Cancel Subscription. Make sure you get an email confirmation shortly after.

What is Bokksu Cancellation Policy

Bokksu operates on a strict renewal schedule. You must cancel before your renewal date to avoid being charged for the next cycle. If you are on a multi-month plan (like 3, 6, or 12 months), cancelling only prevents the next term from renewing. It does not refund the remaining months you already paid for. You will still receive boxes until that prepaid period ends. This is a common complaint on the Better Business Bureau, where users are surprised they can't get a refund mid-subscription.

Before You Cancel Bokksu: What You Should Know

Check Your Renewal Date

Log in and check exactly when your next billing date is. If you cancel one day late, you are on the hook for the next shipment.

Points and Rewards

If you have accumulated points in their rewards program, check if they expire upon cancellation. Usually, you can keep them for a while, but it is safer to use them before you cut ties.

No Partial Refunds

They generally do not offer prorated refunds. If you just paid for a 12-month plan and cancel in month 2, you are getting 10 more boxes of snacks whether you want them or not.

Having Trouble Cancelling Your Bokksu Subscription?

If the "Cancel" button is missing or the page keeps timing out, try these fixes:

Use a Desktop: The mobile site is notorious for hiding the cancel link.
Check Your Email: If you subscribed via a gift link or a third-party bundle, your management link might be in your original welcome email.
Contact Support: You can email them at [email protected]. Be warned, response times can vary, so do this well before your renewal date.
Clear Cache: Sometimes the "Manage Subscription" page gets stuck in a loop. Clearing your browser data often fixes it.

Subscription Plans and Pricing (2025)

Plan Duration	Price Per Month	Total Billed Upfront	Details
Monthly	$49.99	$49.99	Billed every month. Most flexible.
3-Month	$44.99	$134.97	Billed every 3 months. Saves $15.
6-Month	$42.99	$257.94	Billed every 6 months. Saves $42.
12-Month	$39.99	$479.88	Billed annually. Best value but high commitment.

How Pine AI Can Help You Cancel Your Bokksu Subscription

With subscription fatigue trending in 2025, cancelling Bokksu is a smart move to reclaim your budget. Pine AI makes it effortless.

Step 1: Let's get started to cancel Bokksu Simply tell us that you want to cancel your subscription with Bokksu, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Bokksu The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.