So, you're ready to cancel your BetterMe subscription. Maybe the personalized plans weren't for you, or you're just tired of seeing that charge on your statement. Founded in 2017, BetterMe offers fitness and nutrition coaching through its app, but sometimes life gets in the way. It's not quite the same as the 'hot girl walk' trend taking over TikTok if you're not actually using the app, right? With plans ranging from $19.99 to over $120, you can save up to $120 a year by cancelling. This guide covers how to cancel on iOS, Android, and Desktop so you can stop the charges for good.
How to Cancel BetterMe Subscription on iOS
Canceling on an iPhone is done through Apple, not the BetterMe app. It's a bit of a maze, but once you know where to look, it's straightforward. Just make sure you do this at least 24 hours before your renewal date.
1 Open Settings App
First, open the Settings app on your iPhone or iPad. It's the gray gear icon. Don't look in the BetterMe app itself, the subscription is managed by Apple.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen. This takes you to your iCloud and media settings.
3 Find Subscriptions
Select Subscriptions. You might have to scroll a bit to find it. It feels like they hide this on purpose, doesn't it?
4 Select BetterMe
Find BetterMe in your list of active subscriptions and tap on it. If you don't see it here, you might have subscribed on their website instead.
5 Tap Cancel Subscription
Tap the Cancel Subscription button. You'll have to confirm your choice. Apple will tell you when your access expires. That's it. You're free.
How to Cancel BetterMe Subscription on Android
For Android users, the cancellation process runs through the Google Play Store. It's pretty standard for most apps. Just remember, uninstalling the app does not cancel your subscription. You have to do it manually.
1 Open Google Play Store
Open the Google Play Store app on your Android device. This is where all your app subscriptions live.
2 Tap Your Profile Icon
Tap your profile icon in the top-right corner. A menu will pop up.
3 Go to Subscriptions
From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions.
4 Find BetterMe
You'll see a list of all your active subscriptions. Find BetterMe and tap on it.
5 Tap Cancel Subscription
At the bottom of the screen, you'll see a Cancel subscription button. Tap it and follow the prompts to confirm. Google will send you an email confirming the cancellation.
How to Cancel BetterMe Subscription on Desktop
If you signed up directly on the BetterMe website (not through an app store), this is for you. Sometimes this is the trickiest method. One user on Reddit mentioned the page timed out and they had to start over. So, be patient.
1 Log Into Your Account
Go to the BetterMe website and log into your account with your email and password.
2 Navigate to Account Settings
Find your profile or account settings. This is usually in the top-right corner under your name or a profile icon. I had to click around a bit to find the 'Manage Subscription' link, it wasn't immediately obvious.
3 Find Your Subscription
Look for a section called Subscription or Manage Subscription. This page should show your current plan details.
4 Select the Cancel Option
There should be an option to Cancel or Turn off auto-renewal. Click it. They might show you an offer to stay, just push past it.
5 Confirm the Cancellation
Follow the final steps to confirm the cancellation. Make sure you get to a screen that says your subscription has been cancelled. I'd recommend taking a screenshot, just in case.
Cancel BetterMe Subscription with email
You can submit a request through the BetterMe help center or email them directly at [email protected]. Be sure to include the email address associated with your account. Expect a response within 24-48 hours, though it can sometimes take longer.
Cancel BetterMe Subscription with live chat
BetterMe has a chat feature on their website and within the app. Go to the Help or Contact Us section to start a chat with their support team. This is often faster than email, but you might have to wait for an agent to become available.
Before you cancel, know this: your workout data and profile will likely remain, but you'll lose access to all the premium features once your current billing period ends. BetterMe, like most subscription services, does not offer refunds for partially used periods. So if you cancel a day after your renewal, you probably won't get that money back. Also, they don't seem to offer a 'pause' option, so cancellation is your only real choice.
BetterMe Plans and Pricing 2025
| Plan | Billing Cycle | Details |
|---|---|---|
| Weekly | Billed weekly (often as part of an initial offer) | Full access to workouts, meal plans, and tracking. Typically the most expensive option long-term. |
| Monthly | Billed every month | A flexible option with full access. Costs more per year than the annual plan. Usually around $19.99 per month. |
| Annual | Billed once per year | The most cost-effective plan. You pay a larger amount upfront but the per-month cost is significantly lower. Gives you full access for 12 months. |
Frequently Asked Questions about BetterMe
Can I unsubscribe from BetterMe anytime?
Can I get a refund from BetterMe if I forgot to cancel?
How do I know my BetterMe subscription is cancelled?
How long does it take for BetterMe to cancel?
What else should I know before I cancel my BetterMe subscription?
How do I raise a complaint to BetterMe?
Ethan Davis
Senior Fitness and Wellness Editor
Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.
