Can I unsubscribe from BetterMe anytime?

Yes, you can cancel your BetterMe subscription at any time. Just make sure to do it at least 24 hours before the renewal date to avoid being charged for the next billing cycle.

Can I get a refund from BetterMe if I forgot to cancel?

Probably not. BetterMe follows the strict refund policies of the Apple App Store and Google Play Store, which typically don't offer refunds for subscriptions. If you subscribed on their website, their terms are likely similar. It's a common frustration.

How do I know my BetterMe subscription is cancelled?

You should get a confirmation email from Apple, Google, or BetterMe. You can also check your subscription status in the App Store or Play Store. It should say 'Expires on [date]' instead of 'Renews on [date]'.

How long does it take for BetterMe to cancel?

The cancellation itself is immediate. However, you will continue to have access to the premium features until the end of your current paid period. The charges will stop after that.

What else should I know before I cancel my BetterMe subscription?

The most important thing to remember is that deleting the app from your phone does not cancel the subscription. You have to manually cancel it through the platform you used to sign up.

How do I raise a complaint to BetterMe?

The best way to raise a complaint is by contacting their customer support directly. Use the live chat feature in the app or on their website, or send a detailed email to support@betterme.world.

How to Cancel Your BetterMe Subscription (2025)

How to Cancel BetterMe on iPhone (iOS)

If you signed up for BetterMe through the App Store, your subscription is managed by Apple. You'll need to cancel it directly through your iPhone settings, not the BetterMe app itself.

1 Open Your iPhone Settings

Find and tap the gray Settings icon on your home screen. It's the one with the gears.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings screen. Tap on it to access your Apple ID, iCloud, and other settings.

3 Go to Subscriptions

On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account.

4 Find and Select BetterMe

Scroll through the list until you find the BetterMe subscription. Tap on it to open the details page.

5 Cancel the Subscription

Tap the red Cancel Subscription button at the bottom of the screen. You'll need to confirm your choice. After you do, the subscription will stop renewing at the end of the current billing cycle.

How to Cancel BetterMe on Android

For Android users, your BetterMe subscription is likely managed through the Google Play Store. You can't cancel it inside the BetterMe app, so follow these steps instead.

1 Open the Google Play Store

Find and open the Play Store app on your Android device. It's the primary place for managing apps and subscriptions.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.

3 Navigate to Payments & Subscriptions

From the menu, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Select Subscriptions

In the next screen, tap on Subscriptions. You'll see a list of all your active subscriptions through Google Play.

5 Find and Cancel BetterMe

Locate BetterMe in the list and tap on it. At the bottom of the next screen, you'll see an option to Cancel subscription. Follow the on-screen prompts to confirm the cancellation.

How to Cancel BetterMe on Desktop or Laptop

If you didn't use the App Store or Google Play, you probably signed up directly on the BetterMe website. This method requires you to log in through a browser.

1 Go to the BetterMe Website

Open your web browser and navigate to the official BetterMe website. Make sure you're on their main site, not a promotional page.

2 Log In to Your Account

Click the Log In button, usually found in the top-right corner. Enter the email and password you used when you first subscribed.

3 Find Your Account Settings

Once logged in, look for your profile icon or a menu option labeled Account, Profile, or Settings. This part can be tricky, as website layouts change.

4 Manage Your Subscription

Inside your account settings, find a section called Subscription or Manage Subscription. This should show your current plan details.

5 Cancel Your Plan

Click the Cancel Subscription or Turn off auto-renewal link. They might ask you a few questions or offer a discount to stay. Persist until you get a confirmation that your subscription is cancelled.

Cancel BetterMe by Email

If you can't cancel through the app stores or website, you can try emailing customer support. This is often the slowest method, so only use it as a last resort.

Compose an email to [email protected].
Use a clear subject line like "Subscription Cancellation Request".
In the email body, include your full name, the email address associated with your BetterMe account, and any invoice or transaction ID you have.
State clearly that you wish to cancel your subscription. Expect a response within a few business days.

Before You Cancel: What You Should Know

Refunds are unlikely: BetterMe's terms state that they generally do not offer refunds for subscriptions, especially if you forget to cancel before the renewal date. Don't expect to get your money back.
Keep access until the end of the cycle: After you cancel, you can still use the premium features until your current billing period ends. Your access isn't cut off immediately.
Your data remains: Cancelling your subscription does not delete your account or your progress. If you decide to resubscribe later, your data should still be there.

Having Trouble Cancelling Your BetterMe Subscription?

It can be frustrating when the cancel button seems to be hiding. If you're stuck, here are a few things to try:

Check where you subscribed: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on the website, you must cancel there.
Try a different device: Sometimes the website works better on a desktop computer than on a mobile browser. Try logging in from a laptop if the mobile site is giving you trouble.
Clear your browser cache: Old data stored in your browser can sometimes cause login or page loading issues. Clear your cache and cookies or try using an incognito/private window.
Contact support directly: When all else fails, email their support team at [email protected]. Be prepared to provide your account details and be firm about your request to cancel.

Subscription Plans and Pricing (2025)

Plan Name	Price (USD)	Billing Cycle	Details
Weekly Plan	$9.99	Billed Weekly	Full access to workouts, meal plans, and tracking.
Monthly Plan	$29.99	Billed Monthly	Same features as weekly, but with a better monthly rate.
3-Month Plan	$49.99	Billed every 3 months	A popular option offering a significant discount over monthly billing.
Annual Plan	$119.99	Billed Annually	The best value plan for long-term users.

How Pine AI Can Help You Cancel Your BetterMe Subscription

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Frequently Asked Questions about BetterMe

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.