Atresmedia, the Spanish media giant established in 1983, offers its streaming service atresplayer for fans of Drag Race España or Veneno. Maybe you binged one show and drifted away. Subscriptions cost between $5.99 and $59.99, so cancelling saves you up to $60 a year. You can cancel on iOS, Android, or via their official site. Recent Trustpilot data shows a rough 1.8-star rating, with users venting about "non-existent support" and technical glitches. Common complaints include app crashes and confusing billing cycles. With streaming fatigue real and prices hiking across the board, it is time to stop the drain.
How to Cancel Atresmedia on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does absolutely nothing to stop the charges.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not try to cancel inside the atresplayer app itself because Apple restricts that.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It usually has your name and profile photo.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Find Atresmedia
Scroll through the list to find atresplayer. If it is not there, you might have subscribed directly through their website.
5 Cancel Subscription
Tap Cancel Subscription. You will likely see a pop-up asking you to confirm. Confirm it to stop the billing.
How to Cancel Atresmedia on Android
Android users often get confused here. You cannot just drag the app to the trash bin. You have to tell Google to stop paying them.
1 Open Google Play Store
Launch the Google Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up.
3 Select Payments & Subscriptions
Tap Payments & subscriptions, then select Subscriptions from the list.
4 Select Atresmedia
Find atresplayer in your active list. Tap on it to view details.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen instructions and select a reason for leaving if asked.
How to Cancel Atresmedia on Desktop
This method is for anyone who signed up directly with a credit card on the web. The interface is mostly in Spanish, which adds a layer of fun if you are not fluent.
1 Go to the Website
Navigate to atresplayer.com and log in. The site can be slow, so give it a second.
2 Access Your Account
Hover over your user icon in the top right corner and click on Mi Cuenta (My Account).
3 Navigate to Subscription
Look for a tab or section labeled Suscripción or Mi Plan. This is where they hide the billing details.
4 Cancel Plan
Click the button that says Cancelar suscripción or Dar de baja. You might have to click through a few 'Are you sure?' screens.
5 Confirm Cancellation
Ensure you receive a confirmation message on the screen. If the page crashes, reload and check your status again.
What is Atresmedia Cancellation Policy
Atresmedia operates on a strict 'no refund' basis for the current billing period. When you cancel, your access continues until the billing cycle ends. For example, if you pay on the 1st and cancel on the 5th, you can still watch La Voz until the 30th. They do not prorate refunds. Users on Trustpilot frequently complain that if you cancel even one hour after the renewal hits, they will not reverse the charge. It is best to cancel at least 24 hours before your renewal date to be safe.
Having Trouble Cancelling Your Atresmedia Subscription?
Sometimes the 'Cancel' button seems to vanish. Here is what to do if you are stuck:
- Check Third-Party Billing: Did you sign up via a bundle with your phone carrier or Amazon Prime? You must cancel through them, not Atresmedia.
- Use Incognito Mode: If the website is glitching or looping, try opening a private browser window.
- Language Barrier: If the Spanish menus confuse you, use Google Translate in your browser to find the 'Dar de baja' (Unsubscribe) button.
- Contact Support: If all else fails, email their support, though response times are notoriously slow.
Subscription Plans and Pricing (2025)
| Plan | Price (USD Est.) | Features |
|---|---|---|
| Monthly Plan | ~$5.99/mo | Ad-free, HD access, cancel anytime |
| Annual Plan | ~$59.99/yr | Save 2 months of fees, 12-month commitment |
| International | Varies | Access outside Spain, limited catalog |
How Pine AI Can Help You Cancel Your Atresmedia Subscription
Streaming services are raising prices left and right in 2025, making it the perfect time to audit your bank statement. If you are tired of navigating Spanish menus or fighting with glitchy apps, Pine AI is your solution.
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Step 1: Let's get started to cancel Atresmedia Simply tell us you want to dump atresplayer. We will ask for a few basic account details to locate the subscription.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Atresmedia The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Atresmedia
Can I unsubscribe from Atresmedia anytime?
Can I get a refund from Atresmedia if I forgot to cancel?
How do I know my Atresmedia subscription is cancelled?
How long does it take for Atresmedia to cancel?
What else should I know before I cancel my Atresmedia subscription?
How do I raise a complaint to Atresmedia?
How does Pine AI work with Atresmedia to cancel my subscription?
