So, you've decided to cancel your Adobe subscription. It happens. Maybe you're tired of the monthly fee, or you're just not using Photoshop as much as you thought you would. Adobe, founded way back in 1982, makes amazing creative tools, but their subscription model can be a headache. Everyone on TikTok seems to be a pro video editor now, but that doesn't mean you need to keep paying for Premiere Pro forever. This guide will help you cancel without the drama. Subscriptions range from $9.99 to $59.99 a month, and by canceling, you could save up to $720 a year. We'll cover how to cancel on desktop, iOS, and Android.
How to Cancel Adobe Subscription on Desktop
This is the main way to cancel, and honestly, it's a bit of a maze. You have to do this through a web browser, as you can't fully cancel through the Creative Cloud desktop app itself. Weirdly, I had to refresh the page once because the 'Manage plan' button didn't load.
1 Log In to Your Adobe Account
Go to the official Adobe website and sign into your account. This is where the fun begins. Make sure you have your password ready.
2 Navigate to Your Account Page
Once you're in, find your profile icon (usually in the top-right corner) and click on View Account. This will take you to your main account page.
3 Find and Manage Your Plan
On your account overview page, look for a section called Plans or My Plans. Click the Manage plan button for the subscription you want to end.
4 Select 'Cancel your plan'
Here it is. The button you're looking for. Click Cancel your plan. Be prepared, Adobe won't make it a one-click process. They really don't want you to leave.
5 Decline the Retention Offers
Adobe will ask for a reason. Pick one. It doesn't really matter which. After you select a reason, they'll likely hit you with a special offer or a different plan. Just click Continue or No thanks to move forward.
6 Review the Cancellation Terms and Fee
This is the most important, and frankly, most annoying step. If you have an annual plan paid monthly, Adobe will show you an early termination fee. It's often 50% of your remaining contract. I had to read it twice because I couldn't believe it. You must agree to the terms and the fee to finalize the cancellation.
7 Confirm and Finish
After you've accepted the terms (and the potential fee), you'll get a final confirmation screen. You should also receive an email confirming the cancellation. Don't delete that email. Keep it for your records.
How to Cancel Adobe Subscription on iOS
This only works if you subscribed to an Adobe app directly through the Apple App Store. If you signed up on Adobe's website, you have to use the Desktop method. A lot of people get stuck here.
1 Open Settings
Open the Settings app on your iPhone or iPad.
2 Tap Your Apple ID
Tap on your name and Apple ID at the very top of the screen.
3 Go to Subscriptions
Select the Subscriptions option from the list.
4 Find the Adobe App
Find your Adobe subscription in the list of active subscriptions and tap on it.
5 Tap 'Cancel Subscription'
Tap the Cancel Subscription button and confirm. That's it. Much easier than doing it on desktop.
How to Cancel Adobe Subscription on Android
Just like with iOS, this method is only for subscriptions started through the Google Play Store. If you bought your plan from Adobe's website, you must use the desktop instructions.
1 Open the Play Store
Open the Google Play Store app on your device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner.
3 Select 'Payments & subscriptions'
From the menu, select Payments & subscriptions.
4 Tap 'Subscriptions'
Tap on Subscriptions to see all your active ones.
5 Find Adobe and Cancel
Find the Adobe app you're paying for, tap on it, and then select Cancel subscription. Follow the final prompts to confirm.
Cancel Adobe Subscription with phone
You can try calling support at 800-833-6687. They are generally available during standard business hours. Be prepared for a wait. Some users on Reddit report that they were able to get the cancellation fee waived by talking to a representative, but your mileage may vary. It's worth a shot if the fee is high.
Cancel Adobe Subscription with live chat
Adobe's support page will almost always direct you to their live chat first. You can access it by going to the Adobe Help Center, signing in, and clicking the chat bubble. The chat bot will try to solve your issue first, you may need to type 'talk to an agent' a few times to get a real person. The wait can be long, so grab a coffee.
Before you cancel, know this. Adobe's cancellation policy is a minefield. If you cancel more than 14 days after purchase, you'll likely be charged an early termination fee for an annual plan, which can be 50% of the remaining balance. It's a huge surprise for many users. You won't lose your files stored in the cloud immediately, but your storage will be downgraded to the free tier (2GB), so download anything important first. They don't typically offer pro-rated refunds after the 14-day window.
Adobe Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Photography (20GB) | $9.99 | Includes Photoshop and Lightroom. A great starting point, but limited to photo editing. |
| Premiere Pro | $22.99 | The industry-standard video editing app. This is a single-app subscription. |
| Creative Cloud All Apps | $59.99 | Access to over 20 apps, including Photoshop, Illustrator, Premiere Pro, and After Effects. This is the one that costs a lot if you're not using it. |
Frequently Asked Questions about Adobe
Can I unsubscribe from Adobe anytime?
Can I get a refund from Adobe if I forgot to cancel?
How do I know my Adobe subscription is cancelled?
How long does it take for Adobe to cancel?
What else should I know before I cancel my Adobe subscription?
How do I raise a complaint to Adobe?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
