ABCMouse, launched in 2010, is a popular online learning academy for kids aged 2-8. It's a huge library of games and activities. But maybe your kid has moved on, or you're just tired of another subscription hitting your card. It happens. It's like that one year everyone's kid was obsessed with Baby Shark, and then suddenly, silence. Now you're left with the bill. This guide helps you cancel without the headache. With plans from $12.99 to $59.99, you can save up to $60 a year by canceling. We'll cover how to do it on their website, iOS, and Android.
How to Cancel ABCMouse on iPhone or iPad (iOS)
If you signed up for ABCMouse through the App Store, you have to cancel it through Apple, not the ABCMouse website. It's a common point of confusion.
1 Open Your iPhone Settings
First, find and tap the gray Settings icon on your home screen. It's the one with the gears.
2 Tap on Your Apple ID
At the very top of the Settings screen, you'll see your name and profile picture. Tap on this banner to access your Apple ID settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. You might have to scroll a little to find it. This is where Apple hides all your active app subscriptions.
4 Find and Select ABCMouse
Look through the list of your active subscriptions for ABCMouse. Once you find it, tap on it to see the details.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it, and then confirm your choice. That's it. Your subscription will stop renewing at the end of the current billing cycle.
How to Cancel ABCMouse on Android
Canceling on Android is pretty straightforward, but make sure you're logged into the correct Google account, the one you used to subscribe.
1 Open the Google Play Store
Find the Google Play Store app on your Android device and open it.
2 Access Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several options.
3 Navigate to Payments & Subscriptions
From the menu, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
In the next screen, tap on Subscriptions to see a list of all your active subscriptions through the Play Store.
5 Find and Cancel ABCMouse
Scroll through the list until you find ABCMouse. Tap on it, and then tap the Cancel subscription button at the bottom. Follow the prompts to confirm, and you're done.
How to Cancel ABCMouse on a Desktop or Laptop
Honestly, canceling on the website is often the easiest way, as long as you didn't subscribe through an app store. You have more direct control here.
1 Go to the ABCMouse Website
Open your web browser and navigate to the official ABCMouse.com website. This method is usually the most direct.
2 Log In to Your Account
Enter your email and password to log in. Once you're in, you'll need to access the parent-focused area of the site.
3 Go to the Parent Section or My Account
Look for a link or button that says My Account or Parent Section. It's often in the top menu or a corner of the page. You might be asked to enter your password again for security.
4 Find the Billing Panel
Inside the Parent Section, locate the Billing area. This is where your subscription details are managed.
5 Cancel Your Subscription
You should see an option for Automatic Renewal that is set to ON. Click the link or button to turn it off or select Cancel Subscription. The site will likely ask you why you're leaving and might offer you a discount to stay. Just proceed with the cancellation until you get a confirmation message.
Cancel ABCMouse via their Contact Form (Email)
If you can't cancel through your account for some reason, you can try contacting customer support.
- Go to the ABCMouse Contact Us page.
- Fill out the support ticket form with your name, account email, and a message requesting cancellation.
- Be clear and concise. State your full name and the email address associated with your ABCMouse account and write, "I would like to cancel my subscription effective immediately."
Be aware that this method is not instant. It can take a few business days to get a response, so don't rely on this if your renewal date is tomorrow.
Before You Cancel: What You Should Know
- No Refunds for Partial Months: ABCMouse does not offer prorated refunds. If you cancel, your child can continue using the service until the end of the current billing period you've already paid for.
- Your Progress is Saved (Usually): Your child's learning progress and account information are typically saved for a while after you cancel. This makes it easy to pick up where you left off if you decide to resubscribe later.
- Watch for Win-Back Offers: When you go to cancel, ABCMouse will likely present you with a special discount to convince you to stay. If price is your only issue, this might be worth considering.
Having Trouble Cancelling Your ABCMouse Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Subscription? If you don't see ABCMouse in your account on their website, you almost certainly subscribed through a third party. Check your Apple Subscriptions or Google Play Subscriptions first.
- Login Problems: Can't remember your password? Use the "Forgot Password" link on the login page to reset it. You need to be logged in to cancel online.
- Website Glitches: Sometimes websites just don't cooperate. Try clearing your browser's cache and cookies, or use an incognito/private browsing window to log in and cancel.
- Still Stuck? If all else fails, use the Contact Us form on their website to request a manual cancellation. It's slower, but it gets the job done.
Subscription Plans and Pricing (2025)
| Plan | Price per Month | Total Billed | Details |
|---|---|---|---|
| Monthly | $12.99 | Billed $12.99 every month | Full access to all curriculum and features. Pay as you go. |
| 6-Month | $7.50 | Billed $45.00 every 6 months | A good middle-ground option that saves you money over the monthly plan. |
| Annual | $5.00 | Billed $59.99 every year | The best value. This plan offers the lowest monthly cost for long-term users. |
How Pine AI Can Help You Cancel Your ABCMouse Subscription
Don't want to deal with navigating confusing menus or waiting for customer support? Let Pine AI handle it. We can cancel your ABCMouse subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing any future unwanted charges.
Frequently Asked Questions about ABCMouse
Can I unsubscribe from ABCMouse anytime?
Can I get a refund from ABCMouse if I forgot to cancel?
How do I know my ABCMouse subscription is cancelled?
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Emma Sullivan
EdTech and Media Writer
Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.
