Can I unsubscribe from Aaptiv anytime?

Yes, you can cancel your Aaptiv subscription at any time. Just remember that you won't get a prorated refund. You'll simply retain access to the workouts until the end of your current billing cycle.

Can I get a refund from Aaptiv if I forgot to cancel?

Probably not. Like most digital subscription services, Aaptiv's terms state that they are not responsible for refunding you if you forget to cancel before the renewal date. It's frustrating, but it's standard policy.

How do I know my Aaptiv subscription is cancelled?

You should receive a confirmation email. To be extra sure, go back to the subscription section on your device (Apple Subscriptions or Google Play) or the Aaptiv website. It should say 'Expires on [Date]' instead of 'Renews on [Date]'.

How long does it take for Aaptiv to cancel?

The cancellation itself is processed instantly. Your access to the app's premium features will continue until the last day of your paid billing period.

What else should I know before I cancel my Aaptiv subscription?

Always take a screenshot of the final cancellation confirmation screen. It's a good piece of evidence to have just in case you run into any billing disputes later on. Better safe than sorry.

How do I raise a complaint to Aaptiv?

The most direct way to file a complaint is by emailing their customer support at support@aaptiv.com. Clearly state your issue, include your account email, and provide any relevant screenshots or details.

How to Cancel Your Aaptiv Subscription (2025)

How to Cancel Aaptiv on iPhone (iOS)

If you signed up for Aaptiv through the Apple App Store, you have to manage the cancellation directly through your iPhone settings. Aaptiv can't cancel it for you, which is a common point of confusion.

1 Open the Settings App

Find and tap the gray gear icon on your iPhone's home screen to open Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.

3 Select Subscriptions

On the Apple ID screen, tap on the Subscriptions option. This will show you all active and expired subscriptions linked to your Apple account.

4 Find and Select Aaptiv

Scroll through the list of your active subscriptions until you find Aaptiv. Tap on it to open the subscription details.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing cycle.

How to Cancel Aaptiv on Android

For Android users, your Aaptiv subscription is tied to your Google Play account. You'll need to cancel it there, not within the Aaptiv app itself.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen.

3 Go to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Select Subscriptions

In the next menu, tap on Subscriptions. You'll see a list of all services you're subscribed to through Google Play.

5 Find Aaptiv and Cancel

Locate Aaptiv in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the on-screen instructions to confirm.

How to Cancel Aaptiv on Desktop or Laptop

This method is for users who subscribed directly on the Aaptiv website, not through a mobile app store. It's often the most direct way if you're having trouble on your phone.

1 Visit the Aaptiv Website

Open your web browser and navigate to the official Aaptiv website. Click the Log In button, usually found in the top-right corner.

2 Enter Your Credentials

3 Navigate to Your Account Settings

Once logged in, find your profile icon or name. Click on it and look for a link that says My Account, Settings, or Manage Subscription.

4 Find the Cancellation Option

Within your account settings, there should be a section for your membership or subscription details. Look for a button or link that says Cancel Membership or Turn Off Automatic Renewal. Honestly, I had to click around a bit to find this, they don't make it obvious.

5 Confirm Your Cancellation

Follow the final prompts to confirm that you want to end your subscription. Aaptiv might offer you a discount to stay, so be prepared to click past that if you're sure you want to cancel.

Cancel Aaptiv by Email

If you're struggling with the online methods, you can try canceling by emailing Aaptiv's support team directly at [email protected].

In your email, be sure to include:

The full name on the account
The email address associated with your Aaptiv subscription
A clear statement that you wish to cancel your subscription.

Keep in mind that this method is not instant and may take a few business days for a response, so it's best to do it well before your renewal date.

Before You Cancel: What You Should Know

Before you finalize your cancellation, here are a couple of things to remember:

No Refunds for Partial Months: Aaptiv does not offer prorated refunds. If you cancel, your access will continue until the end of your current paid billing period, but you won't get any money back for the unused time.
Your Data and Progress: Your workout history and saved classes will typically remain in your account if you decide to resubscribe later. However, you will lose access to all premium content once your subscription officially expires.
Pausing is Not an Option: Aaptiv does not currently offer a feature to pause your subscription. You can only cancel it and resubscribe later if you choose to.

Having Trouble Cancelling Your Aaptiv Subscription?

It can be frustrating when you can't find the cancel button. Here are a few things to try:

Check Your Subscription Source: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on Android, you must cancel through Google Play. If you subscribed on the web, you must cancel on the website.
Use a Desktop Computer: Sometimes, mobile websites hide certain features. Try logging into your Aaptiv account on a desktop or laptop computer. The cancellation option is often easier to find there.
Clear Your Browser Cache: If the website is acting glitchy, clearing your browser's cache and cookies or using an incognito window can sometimes solve the problem.
Contact Support Directly: When all else fails, email Aaptiv support at [email protected]. Explain the issue you're having and ask them to cancel the subscription for you manually.

Subscription Plans and Pricing (2025)

Plan	Price	Billing Cycle	Details
Monthly	$14.99	Billed Monthly	Full access to thousands of audio and video workouts, structured programs, and challenges.
Annual	$99.99	Billed Annually	Same full access as the monthly plan, but at a significant discount. Works out to about $8.33 per month.

How Pine AI Can Help You Cancel Your Aaptiv Subscription

Tired of navigating confusing menus just to cancel a subscription? Pine AI handles the entire Aaptiv cancellation process for you. It's fast, secure, and saves you from the headache of finding that hidden cancel button. Let us take care of it in just a few clicks.

Frequently Asked Questions about Aaptiv

Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.