Hostinger Cancellation Help

To cancel a Hostinger subscription billed directly by Hostinger, log in to hPanel and open Profile → Billing → Subscriptions. Find the hosting, VPS, email or domain you want to stop and switch its auto‑renewal toggle off, then confirm the warnings. The service will stay active until its expiration date unless you also request a refund for an eligible payment.

If you only disable auto‑renewal, your websites and email continue working until the subscription reaches its expiration date, then the service is canceled and data is removed. If you submit a refund for an eligible payment, Hostinger terminates that service as soon as the refund is processed, and all related files, databases and emails are permanently deleted at that point.

No. Disabling auto‑renewal only affects the specific service you toggle off; Hostinger notes that canceling one plan does not change other subscriptions in your account. Your Hostinger profile remains active, and the account itself cannot be deleted while any services are still active, even if some are set not to renew.

You may be able to, but only if the renewal falls within Hostinger’s standard 30‑day money‑back period for eligible products and is not on the list of non‑refundable services. Check the Hostinger refund policy, then open Paid invoices in hPanel and look for a Refund button next to the relevant payment; if it is missing, that payment cannot be refunded.

You cannot delete a registered domain early, but you can stop its renewal. In hPanel, go to Billing → Subscriptions or the Domains section, locate the domain, disable auto‑renewal, and then let it expire naturally. Hostinger explains that domain renewals are non‑refundable, so you should turn off auto‑renewal before the next term is charged.

If the Refund button does not appear for a payment in Paid invoices, Hostinger says that invoice is not refundable under the refund policy. If you don’t see the auto‑renewal toggle, check whether the plan is already inactive, partially paid, using credits or on a long billing cycle; in those cases Hostinger recommends contacting support via Kodee in hPanel for manual assistance.

If you delete a website built with Hostinger Website Builder or Horizons, the associated domain is not deleted; it is simply disconnected and can be reused. To stop billing for the builder or hosting but keep the domain, disable auto‑renewal only for the hosting or builder subscription, leave the domain’s renewal on (or manage it separately), and export or rebuild your site content as needed.

Before canceling or requesting a refund, Hostinger strongly recommends downloading backups of your website files, databases and any email you want to keep, because data is permanently deleted once a service is terminated or expires. Use Websites → Dashboard → Backups in hPanel, and follow Hostinger’s guides for downloading hosting and email backups locally.