How to Cancel Your Strava Subscription Safely

Refund policy

Strava refunds and billing after cancellation

Refunds for Strava subscriptions depend on whether you paid Strava directly, Apple, or Google Play, and on timing and local law. Cancelling stops future auto‑renewals but usually does not automatically refund the last charge; you must submit a separate refund request through the correct platform.

Direct Strava refunds within 14 days

For subscriptions purchased directly from Strava, its cancellation help article states you may be eligible for a full refund within 14 days of purchase and that Strava subscriptions are non‑refundable after 14 days, subject to any applicable local rights.

Cooling‑off rights outside the U.S.

Strava’s Terms of Service add that if you live outside the United States, local law may give you a right to change your mind and receive a full refund within 14 days of subscribing, independent of Strava’s general no‑refund policy.

Apple‑billed Strava refunds

When you subscribe through the Apple App Store, Strava explains that refunds are handled entirely by Apple and must be requested through Apple’s reportaproblem.apple.com flow or Apple Support under Apple’s own media services terms and eligibility rules.

Google Play‑billed Strava refunds

For subscriptions billed via Google Play, Google’s refund policy notes that you may be able to get a refund if you request it within about 48 hours of purchase; after that, refunds are generally at Google’s discretion and depend on its policies and applicable law.

Cancellation vs. refund distinction

Strava’s support content stresses that cancelling a subscription—whether on Strava, Apple, or Google Play—prevents future renewals at the end of the current term but does not by itself reverse the last charge; refunds always require a separate request.

See Strava’s official cancellation and refund guidance for the most current platform-specific rules before submitting a refund request. Open Strava’s cancellation & refund help