If you subscribed to Audible through the Apple App Store, you have to cancel it through your Apple account. It's a common trip-up, so don't feel bad if you couldn't find the option in the Audible app.
How to Cancel Audible on iPhone (iOS)
1 Open the Settings App
You can't cancel inside the Audible app itself, which is a bit of a pain. Instead, you need to go to your iPhone's main Settings app.
2 Tap Your Apple ID
At the very top of the Settings screen, tap on your name and profile picture to access your Apple ID settings.
3 Go to Subscriptions
On the Apple ID screen, find and tap on the Subscriptions option. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Select Audible
Scroll through the list until you find Audible. Tap on it to see the subscription details and management options.
5 Cancel the Subscription
Tap the Cancel Subscription button at the bottom of the screen. You'll need to confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Audible on Android
For Android users who signed up via the Google Play Store, the process is managed there. If you signed up directly on the Audible website, you'll need to follow the desktop instructions instead, even from your phone's browser.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account that you used to subscribe.
2 Access Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen.
3 Navigate to Payments & Subscriptions
From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.
4 Select Subscriptions
Tap on Subscriptions to see a list of all your active app subscriptions.
5 Find Audible and Cancel
Locate Audible in the list and tap on it. Then, tap the Cancel subscription button and follow the on-screen instructions to confirm.
How to Cancel Audible on Desktop or Laptop
This is often the most reliable way to cancel, regardless of how you signed up (unless it was through Apple or Google Play). The website gives you the most direct control.
1 Visit the Audible Website and Sign In
Open your web browser and go to the Audible.com website. Log in to your account if you aren't already signed in.
2 Go to Your Account Details
Hover over your name at the top of the page, where it says "Hi, [Your Name]!". A dropdown menu will appear. Click on Account Details.
3 Find the Cancel Membership Link
In your account details, you'll see a section with your current membership information. Right below it, there's a link that says Cancel membership. Click it.
4 Follow the Cancellation Prompts
Audible will try to convince you to stay. You'll have to navigate through a few offers or questions. Just keep selecting the option to continue with the cancellation.
5 Confirm Your Cancellation
On the final page, you will need to confirm that you want to end your membership. Once you do, you should see a confirmation message and receive an email. Honestly, I had to click 'continue to cancel' twice before it actually stuck.
Cancel Audible by Phone or Live Chat
If navigating the website is too much of a hassle, you can contact Audible's customer support directly. They are part of Amazon's network, so support is generally available 24/7.
- Phone: You can call Audible's customer service at 1 (888) 283-5051.
- Live Chat: Visit the Audible Contact Us page on their website to start a live chat with a support agent. This can sometimes be faster than calling.
Before You Cancel: What You Should Know
Hold on for a second. Before you hit that cancel button, there are a few things you absolutely need to know:
- You Will Lose Your Credits: This is the most important part. Any unused credits in your account will disappear forever once you cancel. Make sure to spend them on audiobooks before you end your membership.
- You Keep Your Audiobooks: Any audiobook you've purchased with a credit or cash is yours to keep. Your library is safe, and you can access it even without a membership.
- Consider Pausing Your Membership: If you just need a break, you can pause your membership for up to 3 months. This lets you keep your credits and avoid payments for a while. You can find this option in your Account Details.
Having Trouble Cancelling Your Audible Subscription?
It can be frustrating when the cancel button seems to be hiding. If you're stuck, here are a few things to try:
- Check Your Billing Source: If you can't find a cancel option on the Audible site, you probably subscribed through a third party. Check your Apple Subscriptions on iOS or Google Play Subscriptions on Android.
- Use a Desktop Browser: The mobile website can sometimes be tricky. The easiest and most reliable method is almost always logging in on a desktop or laptop computer.
- Clear Your Cache or Use Incognito: Sometimes browser issues can cause problems. Try clearing your browser's cache and cookies or using an incognito/private window to log in and cancel.
- Contact Support Directly: When all else fails, just call them. It might take a few minutes, but a support agent can cancel the subscription for you manually. Don't let it auto-renew just because the website is acting up.
Subscription Plans and Pricing (2025)
Plan Name | Monthly Price (USD) | Credits per Month | Details |
---|---|---|---|
Audible Plus | $7.95 | 0 | Unlimited access to the Audible Plus Catalog of podcasts, audiobooks, and originals. No credits included. |
Audible Premium Plus | $14.95 | 1 | Includes the full Plus Catalog and 1 credit per month for any title in the premium selection. |
Audible Premium Plus (2 Credits) | $22.95 | 2 | Includes the full Plus Catalog and 2 credits per month for any title in the premium selection. |
Audible Premium Plus Annual (12 Credits) | $149.50 | 12 (all at once) | A full year of Premium Plus with 12 credits delivered upfront. Saves money compared to the monthly plan. |
Audible Premium Plus Annual (24 Credits) | $229.50 | 24 (all at once) | A full year of Premium Plus with 24 credits delivered upfront for heavy listeners. |
How Pine AI Can Help You Cancel Your Audible Subscription
Tired of navigating confusing menus and retention offers? Let Pine AI handle it. We'll cancel your Audible subscription quickly and securely, ensuring you don't lose money on an unwanted renewal. Connect your account, and we'll take care of the rest. It's that simple.
Frequently Asked Questions about Audible
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.