So, you've decided to break up with Scentbird. It happens. Maybe your perfume collection is overflowing, or you're just tired of the monthly charge. Scentbird, founded in 2014, got popular by letting you 'date' high-end perfumes before committing. It was a great idea, especially with TikTok making scents like Baccarat Rouge 540 go viral and everyone hunting for the next best thing. But subscriptions add up. This guide covers canceling on Desktop, iOS, and Android. With plans ranging from about $12 to $17, you can save over $200 a year by canceling. Let's get that money back in your pocket.
How to Cancel Scentbird Subscription on Desktop
Canceling on a computer is the most reliable way. The website is designed for it, though they still make you jump through a few hoops. Grab a coffee and let's get it done.
1 Log Into Your Account
First, head over to the Scentbird website and log into your account. This is where the fun begins.
2 Find 'Manage Subscription'
Once you're in, look for your name or profile icon, usually at the top right. Click on it and find the 'Manage Subscription' option from the dropdown menu. Sometimes they move this stuff around, so you might have to poke around a bit.
3 Locate the Cancel Link
This is the tricky part. Scroll down the page. You're looking for a link that says 'Cancel Subscription'. It's often in small text at the very bottom. They really don't make it obvious. A user on Reddit said they had to click through three different 'Are you sure?' pages just to cancel. It's a common tactic.
4 Follow the Cancellation Prompts
Scentbird will probably try to keep you. They might offer a discount or the option to pause your subscription for a few months. If you're set on canceling, just click through the prompts until you get to the final confirmation.
5 Get Confirmation
After you confirm, you should see a message on the screen saying your subscription is canceled. More importantly, check your email for a cancellation confirmation. If you don't get one within an hour, something might have gone wrong. I always take a screenshot of the final page, just in case.
How to Cancel Scentbird Subscription on Mobile (iOS & Android)
Canceling on your phone depends on how you signed up. It's a bit of a mess. Most people sign up on the website, but if you did it through an app store, the process is different. Figure out which one applies to you.
1 Use Your Web Browser, Not the App
If you signed up directly on the Scentbird website (even if you use the app), you have to cancel through your phone's web browser. Open Chrome or Safari and go to the Scentbird website. The app itself won't let you cancel.
2 Follow the Website Steps
Follow the exact same steps as the Desktop guide. Log in, find 'Manage Subscription', and click the cancel link. Be warned, the mobile site can be a little glitchy. I had to reload the page once because the cancel button wasn't showing up.
3 For App Store Subscriptions (iOS)
If you subscribed through the Apple App Store, you have to cancel it there. Open Settings > [Your Name] > Subscriptions. Find Scentbird on the list and tap 'Cancel Subscription'.
4 For Google Play Subscriptions (Android)
For Google Play subscriptions, it's a similar deal. Open the Play Store app > Profile Icon > Payments & subscriptions > Subscriptions. Find Scentbird and tap 'Cancel subscription'.
Cancel Scentbird Subscription with Email
Scentbird pushes most support requests through their online contact form. Go to their Help Center, find the 'Submit a request' link, and fill out the form. Be specific that you want to cancel. Expect a response within 24-48 hours. This is your best bet if the self-service options aren't working for some reason.
Before you go, a few things to know. Scentbird does not offer refunds on subscription fees you've already paid. So if your renewal just went through, you're out of luck for that month. Annoying, right? The good news is you can pause your subscription for 1, 2, or 3 months, which is a decent alternative if you just need a break. Your scent queue and profile will still be there if you decide to come back later.
Scentbird Plans and Pricing 2025
| Plan | Price Per Month | Billing Cycle | Details |
|---|---|---|---|
| Monthly | $16.95 | Billed monthly | The most flexible plan. You get one 8ml fragrance of your choice each month. |
| 3 Months | $15.50 | Billed $46.50 every 3 months | A small discount for a short commitment. Same perks as the monthly plan. |
| 6 Months | $14.50 | Billed $87.00 every 6 months | A better discount if you plan to stick around for a bit. |
| 12 Months | $12.00 | Billed $144.00 annually | The cheapest per-month option, but you're paying for the whole year upfront. |
Frequently Asked Questions about Scentbird
Can I unsubscribe from Scentbird anytime?
Can I get a refund from Scentbird if I forgot to cancel?
How do I know my Scentbird subscription is cancelled?
How long does it take for Scentbird to cancel?
What else should I know before I cancel my Scentbird subscription?
How do I raise a complaint to Scentbird?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
