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Track or Replace a Lost USCIS Green Card

Learn how to track or file for a replacement if your green card is lost in transit.

Last edited on May 02, 2026
5 min read

Lost Green Card: A green card, officially known as a Permanent Resident Card issued by USCIS, is proof of a non-citizen's ability to live and work in the U.S. long term. If lost, it must be replaced immediately to maintain legal residency status.

How to Track or Replace a Lost USCIS Green Card

Losing your USCIS Green Card can be stressful, but tracking or replacing it is straightforward with the right steps. You can request a replacement by filing Form I-90 with the USCIS, and track your application status through their online tools. Below, we break down the full process, required documentation, and additional tips to avoid delays.


Key Takeaways

  • File Form I-90 (Application to Replace Permanent Resident Card) for replacement.
  • Track application status using USCIS Case Status Online or their phone support at 1-800-375-5283.
  • Green card replacement fees total $455 plus an $85 biometric services fee.
  • Typical processing times range between 6–14 months depending on the service center.
  • You can use Form I-94 or a foreign passport as temporary proof of lawful residency during replacement.

Step 1: File Form I-90 to Replace Your Lost Green Card

Form I-90, also titled "Application to Replace Permanent Resident Card," is filed through the U.S. Citizenship and Immigration Services (USCIS). Losing your green card requires immediate action to maintain residency proof.

  • How to file: Submit Form I-90 online via the USCIS website or by mail.
  • Processing fee: $455 application fee + $85 biometric services fee = $540 total. Certain conditions, like incorrect details caused by USCIS errors, may waive the fee.
  • Essential documents:
    • A copy of your lost green card (if available).
    • A government-issued photo ID (e.g., passport/license).
    • Completed Form G-28 (if using an attorney or accredited representative).

What to Expect After Filing

  • USCIS mails a Receipt Notice (Form I-797) 30–90 days after submission.
  • Biometrics appointment: Typically scheduled in 30–60 days; USCIS requires fingerprints and a photo.

Step 2: Track Your Green Card Case Status

Tracking USCIS applications is easy via their online or telephone resources.

Tracking Methods Details Best for
USCIS Case Status Online Enter your 13-character receipt number at USCIS Check Status. Quick updates on application.
USCIS Customer Service Call 1-800-375-5283, available Mon-Fri, 8am-8pm EST. Complex case inquiries.
Live-chat (Emma) Use the chatbot, "Emma," accessible via USCIS website. Real-time chat assistance.

Ensure your contact details on file are accurate to avoid missing crucial updates. Create an account on the USCIS Online Portal to receive status alerts directly to your email or phone.


Step 3: Temporary Proof of Residency While Waiting

While waiting for your replacement green card, you can obtain temporary proof of legal residency. This ensures uninterrupted access to essential services.

  1. Form I-551 Stamp: Request a temporary green card stamp from a local USCIS office by scheduling an appointment via InfoPass.
  2. I-94 Record: Use your most recent Form I-94 (Arrival/Departure Record) for certain employment authorizations.
  3. Foreign Passport: If endorsed with a prior I-551 stamp, use this as proof of residency.

It’s critical to obtain temporary proof if you plan to travel, change jobs, or prove your status for government programs.


What If USCIS Produced Your Green Card But It Didn’t Arrive?

In cases where USCIS marked your green card as delivered or produced, but you never received it, this guide explains USCIS green card produced not arrived what to do. Request case verification through the USCIS Contact Center.


Step 4: Avoid Common Mistakes That Delay Replacement

Replacing your green card may be delayed by missing documents or errors in submission. To ensure a smooth process:

  • Double-check all forms for errors before submission.
  • Ensure biometric appointments are attended on time.
  • Submit accurate addresses to avoid lost mail.
  • Monitor processing times via the USCIS Service Center Locator.

Comparison Table: Filing Online vs. Mailing Form I-90

Feature Online Filing Paper Filing
Turnaround time Faster due to instant submission. Slower due to mailing delays.
Payment Online via credit/debit card or ACH transfer. Check or money order only.
Filing confirmation receipt Instant email receipt. Takes time to receive via mail.
Common scenarios to use Suitable for most applicants. Older adults more comfortable with mail.

Filing online is recommended for quicker support and tracking tools.


Frequently Asked Questions (FAQ)

How much does it cost to replace a lost green card?

Replacing a green card costs $455, with an additional $85 biometric services fee—a total of $540.

How long does it take to receive a green card replacement?

The average processing time is 6–14 months, depending on your service center and efficiency.

Can I travel while waiting for a replacement green card?

Yes, but only with valid temporary proof of residency, such as an I-551 stamp or a foreign passport with an I-94 endorsement.

What documents are required to replace a green card?

You’ll need a government-issued photo ID, a copy of your green card (if available), and supporting Form I-90 documentation.

Where can I track my replacement status?

Check your status using your receipt number on USCIS Case Status Online or call their helpline at 1-800-375-5283.


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