Cheers Health Inc. Cancellation Help

No. Cheers’ documentation treats account status and auto‑refills separately. The Terms & Conditions explain that users can terminate their account by directly contacting the owner at the listed email, while the Auto‑Refills and refund sections focus on skipping or canceling subscription orders by email and do not state that doing so closes your account. If you want both your auto‑refill canceled and your account closed, you should make both requests explicit in your email to hello@cheershealth.com.

Cheers’ refund policy specifies that any products purchased from a third‑party retailer must be refunded by that same retailer and will be subject to that retailer’s refund and return policies. The auto‑refill and auto‑refill (subscription) language appears in the context of cheershealth.com orders, so if you enrolled in a retailer‑managed subscription (for example, through Amazon’s Subscribe & Save), you generally must follow that retailer’s subscription management and cancellation process rather than relying on Cheers’ own auto‑refill cancellation path.

Cheers’ Auto‑Refills policy states that auto‑refill (subscription) orders must be skipped or canceled 24 hours prior to the renewal date by emailing hello@cheershealth.com so fulfillment partners have time to pull the order. If you write later than that, the policy does not guarantee that the pending renewal can be stopped; a shipment may still process. You should still email support with your request and ask for a written explanation of whether the upcoming order can be canceled, skipped, or reviewed for a refund under the published refund policy.