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Automotive News Cancellation Help

Automotive News is a Crain Communications publication covering the automotive industry, with digital, premium, data, print, newsletter, archive, and group subscription offerings for industry readers.

Cancel Automotive News
  • Official Automotive News and billing-owner sources
  • 2 provider-specific cancellation paths
  • Refund and post-cancellation effects separated from renewal

Should you contact Automotive News first?

Use this Automotive News check to choose between an official account action and help preparing a clearer follow-up.

  1. Confirm the billing owner before canceling

    • To cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com
    • Use the billing owner shown on your Automotive News receipt or account before following a cancellation path. Keep the final status, confirmation email, and effective date for any later billing dispute.
    • Automotive News treats cancellation as a change to future renewals only: annual and monthly subscriptions auto-renew, do not provide refunds, and stop billing at the start of the next cycle once you cancel or opt out of automatic renewal.help.autonews.com

  2. Keep enough proof for a focused follow-up

    • Save the confirmation, effective date, and billing receipt.
    • Capture the plan, renewal date, and company shown on the receipt.
    • Challenge only a specific unresolved charge or cancellation result.

Automotive News support channels

Know which channel fits before you spend time repeating the same story.

  • Automotive News website account

    Use the Automotive News user dashboard on autonews.com to view your subscription status and turn off automatic renewal so the subscription cancels at the end of the current paid term.help.autonews.com

  • Phone customer service

    Call Automotive News customer service to cancel or modify an active subscription and have future automatic renewal charges stopped at the start of the next billing cycle.help.autonews.com

How Pine helps with Automotive News

A practical workflow for moving from a messy support problem to a clear request.

  1. Step 01

    Open the Automotive News website

    In a web browser, go to the Automotive News site and navigate to the account sign-in area linked from the Help Center or header.

  2. Step 02

    Sign in to your Automotive News account

    Enter the email address and password associated with your Automotive News subscription to access your user dashboard.help.autonews.com Use the Automotive News account named on your receipt, and continue only after the next status in this cancellation path is visible.

  3. Step 03

    Open your subscriptions from the header

    In the account area, select the “Renew” option in the header to open the page that lists your current subscriptions.help.autonews.com

  4. Step 04

    Select “Manage Subscription” under Self Service

    On the subscriptions page, locate your active Automotive News subscription and choose “Manage Subscription” in the Self Service section to open its settings.help.autonews.com

  5. Step 05

    Opt out of automatic renewal for the subscription

    In the subscription settings, use the available option to opt out of or disable automatic renewal so the subscription will cancel when the current term ends and no further charges occur.help.autonews.com

Automotive News FAQs

Short answers for the questions people usually ask before starting.

You cancel an Automotive News subscription by managing it directly with Automotive News, either online or by phone. The Help Center instructs you to log into your account on autonews.com, open the subscription area, and use Manage Subscription or automatic renewal settings to opt out so billing ends at term expiry, or to contact customer service to cancel future charges.help.autonews.com
Automotive News is owned and operated by Crain Communications Inc. The Terms & Conditions describe Automotive News, including its website, newsletters and other products, as a news service from Crain Communications, and the privacy policy confirms that your information is controlled by Crain Communications Inc. as the provider of these products.help.autonews.com
To completely cancel an Automotive News subscription so it does not renew, you must stop automatic renewal and let the current term expire. The Help Center allows you to do this online by opting out of auto-renew in your User Dashboard or by calling customer service to cancel future charges; the subscription then ends at the next renewal date with no further billing.help.autonews.com
Yes, most Automotive News subscribers can cancel future renewals online by turning off automatic renewal. The Update Automatic Renewal Settings article explains that once you log into your User Dashboard and select your subscription, you can opt out of auto-renew, which cancels the subscription at the end of the current term so you are not charged again.help.autonews.com
After you cancel or opt out of automatic renewal, you normally keep access until your current paid term ends. Automotive News states that cancelling future charges or opting out of auto-renew takes effect at the start of the next billing cycle, so you can continue using your subscription through its listed expiration date before access to restricted content stops.help.autonews.com
Automotive News does not offer refunds when you cancel standard annual or monthly subscriptions. The cancellation policy explicitly says refunds will not be provided for either annual or monthly plans; cancelling only stops future renewal charges, and the change takes effect at the start of the next billing cycle while your current term continues.help.autonews.com
You can check your Automotive News subscription end date by using the Subscription Status page in your online account. The Help Center advises logging into your account, selecting “Subscription Status” in the header to view all current subscriptions and their expiration dates, and optionally adjusting automatic renewal settings from that same area.help.autonews.com
Student and corporate Automotive News subscriptions are arranged through special programs, so cancellation often needs to be coordinated with the sponsoring organization or sales representative. The Corporate & Group Subscriptions pages emphasize group billing and direct contact with sales reps for account issues, while managed-account language in the privacy policy notes that administrators can control access for organizational users.help.autonews.com
Automotive News publishes current subscription prices on its subscribe page rather than in the cancellation policy. The Help Center sends prospective subscribers to autonews.com/subscribe to review all available plans and pricing, and because those details can change, you should always check that official page or your renewal notice instead of relying on third-party price lists.help.autonews.com

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Sources

  1. Cancel or Change My Subscription — Primary cancellation instructions, annual and monthly renewal rules, and no refund language for Automotive News subscriptions.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  2. Update Automatic Renewal Settings — How to view subscription settings and opt in or out of automatic renewal via the User Dashboard, and the effect of opting out on cancellation timing.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  3. Check Subscription Status — Instructions for accessing Subscription Status, viewing expiration dates, adjusting automatic renewal, and obtaining renewal receipts.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  4. Subscribe to Automotive News — Confirms that current plans and prices are listed on the dedicated subscribe page and that subscriptions are purchased directly from Automotive News.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  5. Automotive News Help Center — Central hub for account management, subscription options, and contact information used for billing and cancellation support.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  6. Terms & Conditions — Defines Automotive News as a Crain Communications service, restricted content, and general contractual framework for use of the service.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  7. Privacy Policy — Explains data handling, managed accounts, account deactivation, deletion requests, and who controls user information for Automotive News products.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  8. Corporate & Group Subscriptions — Describes corporate and group subscription offerings, including centralized billing and sales representative support for organizational customers.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  9. Active Corporate Subscriptions FAQ — FAQs for active corporate subscriptions, including password setup, user lists, invoices, print delivery contacts, and sales representative roles.help.autonews.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  10. Automotive News – iOS app — Confirms that the iOS app is a free Crain Communications app providing access to Automotive News content for subscribers, without listing in app subscription products.apps.apple.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026
  11. Automotive News – Android app — Confirms that the Android app is a free Crain Communications app providing access to Automotive News coverage for subscribers, with support contact pointing back to autonews.com.play.google.comTo cancel Automotive News, you must manage your subscription directly with Automotive News/Crain Communications—either by contacting customer service or turning off automatic renewal in your online account, because subscriptions are billed by Automotive News rather than Apple or Google.help.autonews.com In the online dashboard, use the subscription settings to opt out of automatic renewal so your subscription ends when the current paid term expires and you are not charged again.help.autonews.com If you prefer, you can call customer service to cancel or modify your active subscription and stop future charges effective at the start of the next billing cycle.help.autonews.com Annual and monthly plans do not provide refunds; cancelling only prevents future renewals, and you generally retain access until the end of the current term.help.autonews.com All standard Automotive News subscriptions are sold and billed directly by Automotive News, a service of Crain Communications Inc., rather than through Apple’s App Store or Google Play.help.autonews.com The Help Center instructs subscribers to purchase plans on autonews.com and manage renewal or cancellation through the user dashboard or by contacting Automotive News customer service, with no separate in-app subscription products documented for Apple or Google billing.help.autonews.com Corporate and group subscriptions are also contracted and billed directly by Automotive News under group terms, typically coordinated through an organizational administrator or sales representative.help.autonews.com Verified August 16, 2026