Pandora, the original music genome project, has been curating personalized radio stations since way back in 2000. It's a classic. But maybe your free trial ended, or you're just not using it enough to justify the cost. With plans ranging from $4.99 to $14.99 a month, those charges can add up, and you could save up to $180 a year by canceling. Perhaps you've exhausted every possible station trying to dissect the Kendrick vs. Drake beef and now you just need a break. Whatever the reason, this guide will help you cancel your subscription on desktop, iOS, or Android without any headaches.
How to Cancel Pandora Subscription on Desktop
Canceling directly on the Pandora website is usually the most straightforward way, assuming you didn't subscribe through a third party like Apple or Google. Just follow these steps.
1 Log In to Pandora
First, head over to the Pandora website and log into your account. Simple enough.
2 Click Your Profile Icon
Click on your initial or profile picture in the top-right corner of the page. A dropdown menu will appear.
3 Go to Settings
From the menu, select Settings. This will take you to your account management page.
4 Find Your Subscription
On the left side, find and click on the Subscription tab. This is where the magic happens. It can sometimes take a moment to load, so don't rush it.
5 Click 'Switch Plans' then 'Cancel'
This part is a little sneaky. You won't see a big 'Cancel' button. Instead, you have to click Switch Plans and then scroll to the bottom and select Cancel Subscription.
6 Confirm Your Cancellation
Pandora will ask you why you're leaving and might offer you a discount to stay. Just stick to your guns and follow the prompts to confirm the cancellation. You should get an email confirming it's done.
How to Cancel Pandora Subscription on iOS
If you signed up for Pandora on your iPhone or iPad, your subscription is managed by Apple. You can't cancel it in the Pandora app itself. You have to go through your Apple ID settings.
1 Open Settings
Grab your iPhone or iPad and open the Settings app. It's the gray gear icon.
2 Tap Your Apple ID
Tap your name and Apple ID banner right at the top of the screen.
3 Select Subscriptions
On the next screen, tap on Subscriptions. If you have a lot, you might have to scroll a bit to find it.
4 Find and Tap Pandora
Find Pandora in your list of active subscriptions and tap on it.
5 Tap 'Cancel Subscription'
You'll see a Cancel Subscription button, usually in red. Tap it and confirm your choice. That's it. Apple handles the rest.
How to Cancel Pandora Subscription on Android
For Android users who subscribed through the Google Play Store, the process is similar to iOS. You'll manage the cancellation through your Google account, not the Pandora app.
1 Open the Google Play Store
Open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner.
3 Go to 'Payments & subscriptions'
From the menu, select Payments & subscriptions.
4 Choose 'Subscriptions'
Next, tap on Subscriptions. I've had this page take a few seconds to load my list, so just give it a moment if it seems stuck.
5 Select Pandora
Find Pandora in the list of your subscriptions and tap on it to open the management screen.
6 Tap 'Cancel subscription'
Tap the Cancel subscription button at the bottom and follow the on-screen instructions to confirm. Google will send you an email once it's officially cancelled.
Cancel Pandora Subscription with email
Pandora doesn't offer a direct support email or live chat for cancellations. Instead, they push you towards their self-service options. If you're completely stuck, you can submit a request through their Help Center. Go to their support page, search for your issue, and if you can't find an answer, you should see an option to 'Email us' or 'Submit a request'. Response times can vary, so this isn't the fastest method.
Before you cancel, know this. Your account doesn't get deleted, it just reverts to the free, ad-supported version. All your stations, thumbs-up ratings, and listening history will still be there if you decide to come back. Pandora does not offer refunds for partial months, so you'll keep your premium access until the end of your current billing cycle. Also, there's no option to just 'pause' your subscription. You either have it or you don't.
Pandora Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Pandora Plus | $4.99 | Ad-free personalized stations, unlimited skips, offline listening for up to three stations. |
| Pandora Premium | $9.99 | All Plus features, plus the ability to search and play any song or album on-demand and create your own playlists. |
| Pandora Premium Family | $14.99 | All Premium features for up to six unique Pandora accounts. Everyone gets their own music library. |
| Pandora Premium Student | $4.99 | All Premium features at a discounted rate for eligible students. Requires annual verification. |
| Pandora Premium Military | $7.99 | All Premium features at a discounted rate for qualified military members and veterans. |
Frequently Asked Questions about Pandora
Can I unsubscribe from Pandora anytime?
Can I get a refund from Pandora if I forgot to cancel?
How do I know my Pandora subscription is cancelled?
How long does it take for Pandora to cancel?
What else should I know before I cancel my Pandora subscription?
How do I raise a complaint to Pandora?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
