Pandora, the original music genome project, has been curating personalized radio stations since way back in 2000. It's a classic. But maybe your free trial ended, or you're just not using it enough to justify the cost. With plans ranging from $4.99 to $14.99 a month, those charges can add up, and you could save up to $180 a year by canceling. Perhaps you've exhausted every possible station trying to dissect the Kendrick vs. Drake beef and now you just need a break. Whatever the reason, this guide will help you cancel your subscription on desktop, iOS, or Android without any headaches.
How to Cancel Pandora on iPhone (iOS)
If you subscribed to Pandora through the App Store, you have to cancel it through Apple, not the Pandora app itself. It's a bit of a runaround, but that's how Apple manages its billing.
1 Open the Settings App
Find and tap the gray gear icon on your iPhone's home screen to open Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other media settings.
3 Select Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all the active and expired subscriptions linked to your Apple account.
4 Find and Select Pandora
Scroll through the list of your subscriptions to find Pandora. Tap on it to open the management screen for that specific subscription.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel Pandora on Android
For Android users, cancellation is handled through the Google Play Store if that's where you originally signed up. It's a pretty straightforward process.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. This is where all your app-based subscriptions are managed.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen to open the main menu.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. This will take you to a new screen where you can manage your payment methods and active subscriptions.
4 Select Subscriptions
Tap on Subscriptions to see a list of all services you're currently paying for through Google Play.
5 Find Pandora and Cancel
Locate Pandora in the list and tap on it. At the bottom of the next screen, tap Cancel subscription and follow the on-screen instructions to confirm. Weirdly, I had to tap it twice for the confirmation to pop up.
How to Cancel Pandora on Desktop or Laptop
This method is for anyone who subscribed directly through the Pandora website, not through a mobile app store. It's often the most reliable way to cancel.
1 Visit the Pandora Website
Open your web browser and go to the official Pandora website. Log in to your account if you aren't already.
2 Go to Your Account Settings
Click on your profile icon (it might be your initials or a picture) in the top-right corner of the page. A dropdown menu will appear. Select Settings.
3 Navigate to the Subscription Tab
On the left-hand side of the Settings page, click on Subscription. This will show you the details of your current plan.
4 Initiate the Cancellation
This part is a little tricky. You might need to click a button that says Switch Plans or Update Plan. Pandora will then show you other options, and at the bottom, you should see a link to Cancel Subscription. Click it.
5 Confirm Your Cancellation
Pandora will likely ask you for a reason you're leaving and might offer you a discount to stay. Just proceed with the cancellation until you see a final confirmation message. Make sure you get to that final screen.
Before You Cancel: What You Should Know
Before you hit cancel, here are a few things to keep in mind:
- No Refunds: Pandora does not offer refunds or credits for partially used billing periods. If you cancel, your premium access continues until the end of the current cycle, but you won't get any money back.
- Your Stations are Safe: Cancelling your subscription reverts your account to the free, ad-supported version. You won't lose your created stations, thumbs-up history, or playlists.
- No Pause Option: Unfortunately, Pandora doesn't offer a way to pause your subscription. You either have an active subscription or you don't.
Having Trouble Cancelling Your Pandora Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Cancel Option? This almost always means you subscribed through a third party. If you can't cancel on the Pandora website, check your Apple Subscriptions (on iPhone) or Google Play Subscriptions (on Android). Your subscription lives where you paid for it.
- Website Glitches: If the page isn't loading or a button isn't working, try clearing your browser's cache and cookies or opening the Pandora website in an incognito window. Sometimes that's all it takes.
- Still Stuck? Contact Support: If all else fails, you can contact Pandora's support team directly through their online help center. They can manually cancel the subscription for you, though it might take a day or two for them to respond.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Key Features |
|---|---|---|
| Pandora Plus | $4.99 | Ad-free personalized stations, unlimited skips, offline listening for some stations. |
| Pandora Premium | $9.99 | All Plus features, plus the ability to search and play any song, create playlists, and full offline listening. |
| Pandora Premium Family | $14.99 | All Premium features for up to six unique Pandora accounts under one bill. |
How Pine AI Can Help You Cancel Your Pandora Subscription
Tired of navigating confusing menus just to cancel a subscription? Pine AI handles the entire cancellation process for you. It's fast, secure, and saves you the headache. Let us deal with it so you can get back to your day, worry-free.
Frequently Asked Questions about Pandora
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
