Since 2000, Pandora has streamed music, but with Spotify Wrapped dominating social feeds, it feels a bit dated. Subscriptions range from $4.99 to $14.99, meaning you could save up to $179.88 annually by cancelling. Pissed Consumer highlights over 2.6K complaints, mostly citing "billing issues" and "difficulty cancelling" as major headaches. Users on Trustpilot frequently mention poor customer service and technical glitches during playback. Whether you use iOS, Android, or desktop, the process is tricky. Visit Pandora to check your status, but read this guide first. Maybe you just want to switch platforms. It happens. Let's stop those recurring charges.
How to Cancel Pandora on iPhone (iOS)
If you subscribed via the App Store, deleting the app does nothing. You must cancel through Apple settings.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Pandora app itself, as Apple handles the billing.
2 Tap Your Name
Click your Apple ID name at the very top of the screen.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check 'Media & Purchases' instead.
4 Choose Pandora
Find Pandora in the list. If it is not there, you might be paying directly through their website.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice. Once done, it will say 'Expires on [Date]'.
How to Cancel Pandora on Android
Most Android users pay via Google Play, but check your bank statement if these steps do not work.
1 Open Google Play Store
Launch the Google Play Store app. Do not use the Pandora app if you paid via Google.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap Subscriptions.
4 Select Pandora
Locate Pandora in your active list.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen prompts to confirm.
How to Cancel Pandora on Desktop or Laptop
This method is for users who paid directly with a credit card on the Pandora website.
1 Log In
Go to the Pandora website and log into your account.
2 Go to Settings
Click your profile icon (avatar) in the top right, then select Settings.
3 Select Subscription
Click on the Subscription tab in the left sidebar.
4 Switch Plans
Click Switch Plans. This is where they hide the cancel button.
5 Cancel Subscription
Click Cancel Subscription near the bottom. You will need to enter your password to confirm.
What is Pandora Cancellation Policy
Pandora is pretty strict. They do not offer refunds for partial months. If you cancel today, you keep your Premium or Plus features until the current billing cycle ends. This is standard, but still annoying if you just renewed yesterday. According to recent complaints on the BBB, users often struggle with 'zombie charges' where billing continues after cancellation attempts. Always keep your confirmation email.
Before You Cancel Pandora: What You Should Know
You will lose offline listening immediately upon expiration. Your stations and thumbs-up ratings usually remain saved on a free account, so your data is safe. However, you will return to hearing ads every few songs. There are no fees to cancel, but you cannot pause the subscription; it is either on or off.
Having Trouble Cancelling Your Pandora Subscription?
If the buttons are missing, you likely subscribed via a third party like Roku, Amazon, or a mobile carrier (T-Mobile/Verizon).
- Roku: Go to my.roku.com -> Manage your subscriptions.
- Amazon: Go to Your Memberships and Subscriptions on Amazon.
- Carriers: You must call your mobile provider directly.
Try logging in from a desktop using Chrome Incognito mode if the site glitches. It happens more often than you think.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Pandora Free | $0.00 | $0.00 | Ad-supported radio, limited skips. |
| Pandora Plus | $4.99 | $54.89 | Ad-free radio, unlimited skips, offline listening (limited). |
| Pandora Premium | $9.99 | $109.89 | On-demand listening, custom playlists, full offline access. |
| Premium Family | $14.99 | $164.89 | Up to 6 accounts, all Premium features. |
How Pine AI Can Help You Cancel Your Pandora Subscription
Streaming prices are creeping up across the board in 2025, making it the perfect time to audit your monthly spend. Pine AI makes this effortless.
Step 1: Let's get started to cancel Pandora Simply tell us you want to cancel Pandora. We will ask for a few account details to locate the subscription source.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold with support if necessary, and handle the awkward retention tactics. We do not just suggest it; we finish it.
Step 3: You're free from Pandora The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Pandora
Can I unsubscribe from Pandora anytime?
Can I get a refund from Pandora if I forgot to cancel?
How do I know my Pandora subscription is cancelled?
How long does it take for Pandora to cancel?
What else should I know before I cancel my Pandora subscription?
How do I raise a complaint to Pandora?
How does Pine AI work with Pandora to cancel my subscription?
