Nintendo Switch Online, established in 2018, charges between $3.99 and $79.99 to play multiplayer games on your Switch. Maybe you finished Tears of the Kingdom and the console is just gathering dust. It happens. Cancelling can save you up to $79.99 a year. Manage it on iOS, Android, or Desktop. Visit Nintendo Online. Pissed Consumer records over 350 complaints in the last 3 years, with users frequently citing "unexpected auto-renewal charges" and "zero refund policy" as major headaches. TrustPilot reviews also slam the service for "unstable connections" during peer-to-peer play. With rumors of a new console swirling, it might be time to save that cash.
How to Cancel Nintendo Online on iPhone (iOS)
Since Apple does not manage Nintendo subscriptions directly through the App Store settings usually, you have to use the browser. It is a bit of a workaround.
1 Open Safari
Grab your iPhone and launch Safari. You cannot cancel this inside the Nintendo Switch Online app itself because it just redirects you anyway. Go to the official Nintendo website.
2 Log In to Your Account
Tap the user icon in the top right corner. Sign in with your Nintendo Account credentials. If you use 2FA, have your authenticator app ready.
3 Access Shop Menu
Once logged in, tap your avatar again to open the menu. Select Shop Menu. You might need to re-enter your password here for security.
4 Navigate to Nintendo Switch Online
Scroll down the page until you see Nintendo Switch Online. Tap on it to view your current plan details.
5 Turn Off Auto-Renewal
Locate the button that says Turn Off Automatic Renewal. Tap it. A confirmation screen will pop up. Tap Turn Off again to finalize it. If you do not see this button, it means you already cancelled it.
How to Cancel Nintendo Online on Android
Android users often look for a cancel button in the Play Store, but Nintendo usually bills directly. Here is how to stop the charges via the web.
1 Launch Chrome
Open Chrome or your preferred browser on your Android device. Navigate to the Nintendo Account website.
2 Sign In
Tap the profile icon and log in. If you linked your account to Google, you can use the Sign in with Google button to speed this up.
3 Go to Shop Menu
Tap your profile picture in the corner and select Shop Menu from the dropdown list. This is where all billing info lives.
4 Find Your Subscription
Scroll to the Nintendo Switch Online section. You will see your membership status and expiration date here.
5 Disable Renewal
Tap Turn Off Automatic Renewal. Confirm your choice when the pop-up appears. You should get an email confirmation shortly after.
How to Cancel Nintendo Online on Desktop or Laptop
Using a desktop is honestly the easiest way to do this since the mobile site can be a bit cramped.
1 Visit Nintendo Website
Go to the Nintendo website on your browser. Click Log in in the upper right corner.
2 Enter Settings
Click on your user avatar in the top right and select Settings or Nintendo Account.
3 Select Shop Menu
On the left-hand sidebar (or main menu), click Shop Menu. This opens a new tab or page with your purchase history.
4 Locate Your Plan
Scroll down to Nintendo Switch Online. Click on Turn Off Automatic Renewal next to your active subscription.
5 Confirm Cancellation
A scary red button or warning might appear asking if you are sure. Click Turn Off to confirm. You are done.
What is Nintendo Online Cancellation Policy
Nintendo is notoriously strict here. Their policy states that all sales are final. When you turn off automatic renewal, you are essentially cancelling future payments, not the current one. You will retain access to online play and the retro game library until your current billing cycle ends. Do not expect a pro-rated refund. Pissed Consumer is full of people who cancelled one day late and were denied a refund. It is frustrating, but that is how they operate.
Before You Cancel Nintendo Online: What You Should Know
Save Data Cloud
If you cancel, your cloud saves are not deleted immediately. However, Nintendo states they cannot guarantee your cloud save data will be kept for an extended period after your membership ends. Usually, you have 180 days (6 months) to resubscribe before they wipe your cloud backups.
Classic Games Access
You lose access to the NES, SNES, N64, and Game Boy libraries the second your subscription expires. You cannot play these offline either.
Having Trouble Cancelling Your Nintendo Online Subscription?
If the steps above did not work, try these troubleshooting tips:
- Check the Switch eShop: Sometimes the website is buggy. Open the eShop on your actual Switch console, tap your user icon in the top right, and go to Nintendo Switch Online to cancel directly from the device.
- Family Plan Issues: If you are part of a Family Plan but not the admin, you cannot cancel the billing. Only the account holder who set it up can do that.
- Already Cancelled? If you do not see a "Turn Off Automatic Renewal" button, it usually means it is already off. Check the expiration date text; if it says "Expires on..." rather than "Renews on...", you are safe.
Subscription Plans and Pricing (2025)
| Plan Type | Duration | Price (USD) | Details |
|---|---|---|---|
| Individual | 1 Month | $3.99 | Single account access |
| Individual | 3 Months | $7.99 | Saves you a few bucks |
| Individual | 12 Months | $19.99 | Best value for solo users |
| Individual + Expansion | 12 Months | $49.99 | Adds N64, GBA, Sega, DLCs |
| Family | 12 Months | $34.99 | Up to 8 accounts |
| Family + Expansion | 12 Months | $79.99 | Full access for up to 8 users |
How Pine AI Can Help You Cancel Your Nintendo Online Subscription
With the recent price hikes and lack of major game updates this year, cancelling Nintendo Online is a smart move for your wallet. Pine AI makes it effortless.
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Step 1: Let's get started to cancel Nintendo Online Simply tell us that you want to cancel your subscription with Nintendo Online, we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Nintendo Online The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Nintendo Online
Can I unsubscribe from Nintendo Online anytime?
Can I get a refund from Nintendo Online if I forgot to cancel?
How do I know my Nintendo Online subscription is cancelled?
How long does it take for Nintendo Online to cancel?
What else should I know before I cancel my Nintendo Online subscription?
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How does Pine AI work with Nintendo Online to cancel my subscription?
