The Financial Times, established in 1888, delivers global business news but charges between $40 and $69 monthly. You could save up to $828 annually by cancelling. Available on iOS, Android, and desktop, the service is great until you try to leave. Visit Financial Times. Like the Roys in Succession, breaking away is messy. Trustpilot data highlights a poor 1.4-star rating, with users citing "impossible cancellation" and "billing errors" as major headaches. With recent price hikes making headlines, many are jumping ship. If you are tired of the run-around, here is how to get out.
How to Cancel Financial Times on iPhone (iOS)
If you subscribed through the App Store, this is the easiest method. No phone calls required.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon.
2 Tap Your Name
Tap your Apple ID banner at the very top of the list.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, check under 'Media & Purchases'.
4 Choose Financial Times
Find Financial Times in the list of active subscriptions and tap it.
5 Cancel Subscription
Tap Cancel Subscription. If you only see 'Renew', it is already cancelled.
How to Cancel Financial Times on Android
Managing your subscription via Google Play avoids the direct FT cancellation maze.
1 Open Google Play Store
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Navigate to Payments
Tap Payments & subscriptions and then select Subscriptions.
4 Select Financial Times
Locate Financial Times in your list and tap on it.
5 Cancel Subscription
Tap Cancel subscription at the bottom and follow the confirmation prompts.
How to Cancel Financial Times on Desktop
Warning: The desktop route is often the most frustrating. They frequently force you to chat with an agent.
1 Log In
Go to the FT website and log in to your account.
2 Go to My Account
Click on your username or My Account in the top right corner.
3 View Subscription
Select Manage Subscription or Subscription from the menu.
4 Attempt Online Cancellation
Look for a Cancel button. Note that FT often hides this or redirects you to a 'Contact Us' page to force a chat.
5 Contact Support (Likely Required)
If the button is missing, you must use the Live Chat or call the number provided on screen to finalize the cancellation.
What is Financial Times Cancellation Policy
The Financial Times has a notoriously strict cancellation policy. Generally, you can cancel your subscription at any time, but the cancellation will only take effect at the end of your current billing period. This means no refunds for partial months. Period. If you are on an annual plan, you are usually locked in until the year ends unless you fight for it. Users on Trustpilot frequently complain that the 'cancel online' button mysteriously disappears, forcing a phone call where retention agents try to wear you down. It is designed to be sticky.
Before You Cancel Financial Times: What You Should Know
Will I get a refund?
Likely not. FT typically does not offer pro-rated refunds for the remainder of your billing cycle. You keep access until the date runs out.
Will my data be deleted?
Cancelling the subscription does not delete your account. They will keep your data to send marketing emails unless you specifically request a data deletion via their privacy tools.
Best time to cancel?
Do it at least 48 hours before your renewal date. We have seen reports of people getting charged because they waited until the last day.
Having Trouble Cancelling Your Financial Times Subscription?
If the 'Cancel' button is missing or the page loops, you are not alone. Try these fixes:
- Check Third-Party Billing: If you pay via iTunes or Google Play, you cannot cancel on the FT website. You must use your phone settings.
- Use Incognito Mode: Sometimes browser cookies hide the cancellation option. Open a private window and try again.
- Change Your Location (VPN): Users in California often have an easier time cancelling online due to local laws. If you have a VPN, it might expose a 'Cancel' button that is hidden for others.
- Call Them: If the online tools fail, call their customer service directly. Be firm. Do not accept a discount.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Standard Digital | ~$40.00 | ~$375.00 | Global news, analysis, and opinion. |
| Premium Digital | ~$69.00 | ~$675.00 | Includes Lex column, 15 gift articles, and ePaper. |
| Print + Digital | Varies | Varies | Weekend or daily delivery plus digital access. |
How Pine AI Can Help You Cancel Your Financial Times Subscription
With subscription costs rising across the board in 2024, cutting expensive news services like Financial Times is a smart financial move. Pine AI makes this effortless.
Step 1: Let's get started to cancel Financial Times Simply tell us that you want to cancel your subscription with Financial Times, and we will ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from Financial Times The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Financial Times
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