Can I unsubscribe from Twitch anytime?

Yes, you can cancel your Twitch subscription renewal at any time. You will keep all your subscriber benefits, like emotes and ad-free viewing, until the end of your current paid billing period.

Can I get a refund from Twitch if I forgot to cancel?

Almost certainly no. Twitch's terms of service are very clear that subscriptions are non-refundable. If you forget to cancel before the renewal date, you're typically out of luck. It's a common frustration.

How do I know my Twitch subscription is cancelled?

Check your Subscriptions page on the Twitch website. A canceled subscription will show an 'Ends on' date instead of a renewal date. You should also receive a confirmation email from Twitch, Apple, or Google.

How long does it take for Twitch to cancel?

The cancellation itself is instant. It just stops the next payment from happening. You'll continue to have your subscription benefits until the current billing period expires.

What else should I know before I cancel my Twitch subscription?

Remember that you are canceling a subscription to a single channel. If you're subscribed to multiple streamers, you have to repeat the cancellation process for each one individually. It's a pain, but that's how it works.

How do I raise a complaint to Twitch?

Your best bet is to use the official Twitch Help Portal. You can submit a support ticket there to document your issue. They don't offer phone or direct email support for complaints.

How to Cancel Your Twitch Subscription (2025)

How to Cancel Twitch on iPhone (iOS)

If you subscribed to a Twitch channel through your iPhone, your subscription is managed by Apple, not directly by Twitch. It's a bit of a roundabout way, but here's how to get it done.

1 Open the Settings App

Find and tap the gray gear icon on your iPhone's home screen to open Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.

3 Select 'Subscriptions'

On the Apple ID screen, tap on the Subscriptions option. This will show you all active and expired subscriptions linked to your Apple account.

4 Find Your Twitch Subscription

Scroll through the list to find the Twitch subscription. It should be listed with the renewal date and price. Tap on it to manage it.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and confirm your choice. The subscription will now show an expiration date instead of a renewal date.

How to Cancel Twitch on Android

For Android users, subscriptions are handled through the Google Play Store. It's a similar process to iOS but uses Google's system.

1 Open the Google Play Store

Find the Google Play Store app on your Android device and open it. This is where all your app-based subscriptions are managed.

2 Access Your Profile

Tap on your profile icon, which is usually in the top-right corner of the screen.

3 Go to 'Payments & subscriptions'

From the menu that appears, select 'Payments & subscriptions'. This will take you to a new screen with several options.

4 Tap 'Subscriptions'

Choose the 'Subscriptions' option to see a list of all your active subscriptions through Google Play.

5 Find and Cancel Twitch

Locate the Twitch subscription in the list and tap on it. You'll see an option to 'Cancel subscription' at the bottom. Follow the prompts to confirm the cancellation.

How to Cancel Twitch on Desktop or Laptop

This is the most direct way to cancel, as you're dealing with Twitch's website itself, not a third-party app store. It usually works best.

1 Log In to Your Twitch Account

Open your web browser and navigate to Twitch.tv. Log in to the account that has the active subscription you want to cancel.

2 Navigate to Your Subscriptions

Click on your profile picture in the top-right corner of the page. A dropdown menu will appear. Select 'Subscriptions' from this menu.

3 Find the Subscription to Cancel

On the Subscriptions page, you'll see a list of all your active channel subscriptions. Find the one you want to end and click the gear icon next to it.

4 Select 'Don't Renew Subscription'

From the options that appear, click 'Don't Renew Subscription'. This is Twitch's way of saying 'cancel'.

5 Confirm the Cancellation

Twitch will ask you to provide a reason for canceling. You can select one or skip it. Click the 'Don't Renew Subscription' button again to finalize. Honestly, you might have to click through a few 'are you sure?' screens. It's a bit much.

Having Trouble Cancelling Your Twitch Subscription?

It happens. If the cancel button seems to be missing or isn't working, here are a few things to try:

Check Third-Party Billing: Did you subscribe on your phone? If so, you MUST cancel through the Apple App Store or Google Play Store, not the Twitch website. This is the most common issue.
Use a Desktop Computer: Mobile apps can be buggy. Try logging into the Twitch website on a desktop or laptop. The full website often provides more reliable access to account settings.
Clear Your Browser Cache: Sometimes old data can cause issues. Clear your browser's cache and cookies, or try using an incognito/private window to log in and cancel.
Contact Twitch Support: If all else fails, you'll have to contact Twitch Support directly. Be prepared to provide your username and details about the subscription you want to cancel. It can be slow, but they can manually cancel it for you.

Subscription Plans and Pricing (2025)

Tier	Price (per month)	Details
Tier 1	$4.99	Basic support for the creator. Includes custom channel emotes, a subscriber badge, and ad-free viewing on that channel.
Tier 2	$9.99	Increased support for the creator. Includes all Tier 1 benefits plus additional emotes and badge flair.
Tier 3	$24.99	Maximum support for the creator. Includes all benefits from Tiers 1 and 2, plus more exclusive emotes and a special badge.

How Pine AI Can Help You Cancel Your Twitch Subscription

Tired of navigating confusing menus just to stop a payment? Pine AI cancels your Twitch subscription for you. It's fast, secure, and saves you the headache. Let us handle the process so you don't get charged again. Just connect your account, and we'll take care of the rest.

Frequently Asked Questions about Twitch

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.