Squarespace Cancellation Help

You can usually choose either to end at the end of the billing cycle or immediately. When you click Cancel subscription in the Billing panel, Squarespace shows cancellation details where you can pick Retain Access (end at the current cycle’s end) or Get Refund Immediately if you qualify for an annual-plan refund. Monthly plans can still be canceled but aren’t eligible for refunds.

Canceling a Squarespace website subscription doesn’t cancel a Squarespace-registered domain. The domain remains yours, keeps auto-renewing on its schedule, and continues billing until you transfer it away, move it to another Squarespace site, or turn off auto-renew so it expires. If the domain was bought elsewhere and only connected, you’ll manage its billing and cancellation with that external registrar.

Under Squarespace’s current website refund policy, renewal payments are not refundable, and monthly website subscriptions are never refunded. Only first-time purchases of annual website plans canceled within 14 days qualify for a full website-plan refund, subject to adjustments for any free domain. You can still cancel after renewal to prevent future billing, but the renewal that already processed normally isn’t returned.

After completing the cancellation flow, revisit the site’s Billing panel and check the Subscriptions section. The Website or Store plan should show as expired or inactive with an option to resubscribe rather than Cancel subscription. Visiting your site’s domains should display a Website expired page. If billing still shows a future Payment due date, the subscription hasn’t been fully canceled yet.

Yes. Squarespace says you can log back into your account dashboard and reactivate a canceled or expired site by starting a new website plan. Your previous content and many settings are preserved for reactivation. However, legacy pricing plans can’t be restored, so you’ll need to choose from the current website plans when you bring the site back online.

No. Squarespace treats these as independent subscriptions. When you cancel a website plan, domains, Google Workspace, Acuity Scheduling, Email Campaigns, and some other services can stay active and keep billing. You must cancel or disable auto-renew for each subscription you no longer want, typically via the Domains & Email panel, Scheduling panel, or relevant product-specific cancellation guides.

When your Squarespace website subscription ends, the site becomes private and shows a Website expired notice on connected domains, and Squarespace notes that search engines stop indexing the content. Existing search listings don’t disappear instantly, though; it can take several weeks for major search engines to fully drop your old URLs from their results after cancellation.

Canceling a Squarespace website subscription only stops billing and takes the site offline; it doesn’t delete the site’s content or your Squarespace account. To permanently remove a site, you must delete the site after canceling its subscriptions. To erase your overall account and associated data, you must separately follow Squarespace’s account deletion process once all subscriptions and domains are addressed.