Peloton Cancellation Help

You cancel a Peloton subscription either through Peloton or through your app store, depending on who bills you. If Peloton bills you directly, sign in at onepeloton.com/mymembership, select Manage next to your membership, and follow the on-screen steps to cancel. If your Peloton App or Strength+ subscription is billed by Apple or Google, cancel it from your Apple ID Subscriptions or Google Play Subscriptions list instead of through Peloton.

Peloton is generally straightforward to cancel if you use the correct billing owner. Peloton’s terms direct you to terminate memberships from your account settings at onepeloton.com/mymembership, and both Apple and Google provide self-service cancellation flows in their Subscriptions pages. Difficulty usually arises only when a member tries to cancel on the wrong platform or only deletes the app instead of the subscription.

You lose ongoing access to Peloton content but not usually your workout history when you cancel. Peloton’s terms say your membership stays active until the current period ends, after which access to classes and features tied to that membership stops. Peloton’s own FAQs confirm that cancelling and later rejoining with the same email preserves your workout history and performance data.

To get rid of Peloton completely, you may need to cancel membership and separately return, sell, or dispose of hardware. Cancelling your membership via Peloton or the app stores stops content access and renewals. To return eligible hardware purchased from Peloton, use the 30-Day Home Trial or other return process by contacting Member Support; to sell a Bike, Peloton highlights options such as its Peloton Repowered resale channel.

In some cases, yes, but it depends on your offer and platform. Peloton’s regional Membership Terms mention that you can pause or cancel from account settings at onepeloton.com/mymembership, and Google Play allows some Android subscriptions to be paused instead of cancelled when the developer enables this. However, not every Peloton offer or store channel will present a pause option, so it may be unavailable for your plan.

No, cancelling a Peloton membership does not automatically cancel a Bike rental or hardware purchase. Bike+ rentals use a bundled Rental Membership; ending that rental and arranging Bike+ pickup follows the rental program’s rules. Standard hardware orders and the 30-Day Home Trial have their own return process that requires contacting Member Support, separate from stopping membership billing.

Usually you cannot get a prorated refund just for cancelling your Peloton membership. Peloton’s Membership Terms state that, upon cancellation, you may use the membership until the end of the current period and it will not renew, but fees for that period are nonrefundable except where specific laws require otherwise. For Apple- or Google-billed Peloton subscriptions, refund eligibility is governed by Apple’s and Google’s refund policies.

No, deleting the Peloton app does not cancel your membership. Google Play Help explicitly warns that uninstalling an app will not stop subscription billing, and Apple’s guidance similarly requires that you cancel subscriptions from your Apple ID Subscriptions page. For Peloton-billed memberships, you must cancel through onepeloton.com/mymembership or Member Support, not by deleting the app or logging out.

To confirm cancellation, check the subscription status where you cancelled it. For Peloton-billed plans, sign in at onepeloton.com/mymembership and verify that the membership shows a final end date or inactive status. For Apple or Google Play subscriptions, open your Apple ID Subscriptions or Google Play Subscriptions and ensure Peloton shows an expiration date instead of an upcoming renewal, and save any confirmation email you receive.

It can, depending on how you access Strength+. If you use Strength+ because it’s included with an All-Access, App+, or Guide Membership, cancelling that underlying membership will also remove your Strength+ access after the period ends. If you bought a separate Strength+ subscription through the Apple App Store, you must cancel it via Apple’s Subscriptions settings or the Strength+ app’s Membership Settings, subject to Apple’s rules.