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MUBI Cancellation Help

MUBI is a curated film streaming membership available directly, through app stores, and on selected device platforms. Find the official cancellation owner, platform-specific steps, billing effects, refund boundaries, and confirmation evidence.

Cancel MUBI
3 official sources checked
5 billing routes separated
Cancellation and refund outcomes kept distinct
Streaming videoCancel service

Subscriptions

MUBI support snapshot

Last reviewed: August 4, 2026

Service model

MUBI is a curated film streaming membership available directly, through app stores, and on selected device platforms.

Route owner

Choose the platform shown on the receipt or account page. MUBI’s help center separates web purchases from Apple, Google Play, Amazon, and Roku subscriptions.

Evidence focus

Save the confirmation, effective date, and billing receipt.

Official start

MUBI web cancellation guide

Should you contact MUBI first?

Use this MUBI check to choose between an official account action and help preparing a clearer follow-up.

MUBI support channels

Know which channel fits before you spend time repeating the same story.

Web

Use this route only when Web owns the recurring charge.

iOS

Use this route only when iOS owns the recurring charge.

Google Play

Use this route only when Google Play owns the recurring charge.

Amazon

Use this route only when Amazon owns the recurring charge.

Roku

Use this route only when Roku owns the recurring charge.

How Pine helps with MUBI

A practical workflow for moving from a messy support problem to a clear request.

Step 01

Open MUBI subscription settings

Sign in on mubi.com with the directly billed account.

Step 02

Review the plan

Confirm the payment method, renewal date, and any trial or annual term.

Step 03

Choose Cancel Subscription

Follow the prompts until MUBI confirms the change.

Step 04

Save the paid-through date

Keep the confirmation and expiration state.

MUBI FAQs

Short answers for the questions people usually ask before starting.

First identify the company that owns the recurring charge. MUBI’s help center separates web purchases from Apple, Google Play, Amazon, and Roku subscriptions. Then use the matching platform steps above and continue until a canceled or expiring status appears.
Only when the app exposes controls for the company that bills you. Apple-, Google Play-, Amazon-, Roku-, carrier-, and TV-provider purchases normally must be canceled in that seller’s subscription settings.
The billing owner displays when access ends; confirm the subscription is expiring rather than only removing a device.
MUBI handles refunds separately from cancellation, and app-store purchases are reviewed by the store that collected payment. Cancellation stops a future renewal; a refund is a separate decision handled by the seller and applicable law.
Check whether the subscription is already expiring, belongs to another account, or is billed by a partner. The receipt and card descriptor are stronger evidence than the device used for viewing.
No. Removing the app or a profile does not prove that recurring billing stopped. Keep the final subscription status and effective date.
Keep the seller name, account email, plan, renewal date, final canceled or expiring status, effective date, and confirmation email or number.

Ready to untangle this MUBI issue?

Start with a plain-language description. Pine will help turn it into a clearer plan.

Start with Pine

Source links

MUBI web cancellation guide MUBI payment and subscription help MUBI refund guide