Factor, established in 2013, delivers fresh, heat-and-eat meals, but maybe you are tired of the microwave life. With subscription pricing ranging from $81 to over $200 weekly, cancelling can save you up to $800 a month. You can cancel via iOS, Android, or Desktop at Factor Meal. Like Carmy in The Bear, kitchen stress is real, but Factor's delivery issues shouldn't add to it. TrustPilot data highlights thousands of reviews, with users frequently flagging "poor customer service" and "incorrect billing amounts" lately. Pissed Consumer reports a spike in complaints about boxes arriving warm or damaged. With rising food costs, paying for spoiled kale isn't the vibe. Avoid the "skip week" trap and cut ties properly.
How to Cancel Factor Meal on Desktop or Laptop
This is the most reliable method. The desktop site usually glitches less than the app when trying to remove payment info.
How to Cancel Factor Meal on iPhone (iOS)
Note: If you signed up directly through the App Store (rare for meal kits but possible), you might need to check your Apple ID subscriptions in your phone settings instead.
How to Cancel Factor Meal on Android
Android users sometimes report the app crashing during this process. If that happens, use Chrome on your phone to access the desktop site.
What is Factor Meal Cancellation Policy
Factor has a strict cutoff time. You must cancel by 11:59 PM CT on Wednesday prior to your next delivery week. If you cancel at 12:01 AM on Thursday, you are paying for that next box. No exceptions. They do not offer refunds for processed orders, which is a huge source of complaints on the Better Business Bureau. Basically, if the order has "locked," your money is gone.
Before You Cancel Factor Meal: What You Should Know
Check your credits. If you have account credit from referrals or previous issues, it usually vanishes when you deactivate the account. Also, simply deleting the app does not cancel the service. You will keep getting boxes (and bills) until you formally deactivate the plan in settings.
Having Trouble Cancelling Your Factor Meal Subscription?
If the "Deactivate" button is missing or broken, try these fixes:
- Use Incognito Mode: Open a private browser window on your desktop. Sometimes cache issues hide the button.
- Check Third Parties: Did you sign up via a bundle or a third-party offer? You might need to cancel through that provider.
- Call Them: If the site is down, call their support at (888) 573-5727. Be prepared for a wait time.
Subscription Plans and Pricing (2025)
| Plan Size |
Price Per Meal |
Estimated Weekly Total |
| 6 Meals |
~$13.49 |
~$81 + Shipping |
| 8 Meals |
~$12.99 |
~$104 + Shipping |
| 10 Meals |
~$12.49 |
~$125 + Shipping |
| 12 Meals |
~$11.99 |
~$144 + Shipping |
| 14 Meals |
~$11.49 |
~$161 + Shipping |
| 18 Meals |
~$10.99 |
~$198 + Shipping |
How Pine AI Can Help You Cancel Your Factor Meal Subscription
