So, your dog's toy basket is overflowing and you need to cancel your Barkbox subscription. It happens. Founded in 2012, Barkbox sends a monthly themed box of toys and treats to very good dogs everywhere. But with plans ranging from $25 to $35 a month, the cost can add up, especially when you see those renewal charges. It seems like every dog on TikTok has a Barkbox sponsorship these days, making you feel like you need one too. This guide covers how to cancel on their website, since that's the main way to do it. By canceling, you could save up to $420 a year. Let's get it done.
How to Cancel Barkbox Subscription on Desktop / Web Browser
Heads up, canceling Barkbox isn't like canceling Netflix. If you signed up for a 6 or 12-month plan, you can't just stop it midway. You're simply turning off the automatic renewal for the next term. You will still get all the boxes you already paid for. It's a common point of confusion, so make sure you understand that before you start.
1 Log In to Your Barkbox Account
First, head over to the Barkbox website and log into your account. You'll need your email and password. If you forgot it, just use the password reset link.
2 Find the 'Subscriptions' Page
Once you're logged in, find your account section. It's usually a little icon in the top-right corner of the page. Click on that, and from the dropdown menu, select 'Subscriptions'.
3 Click 'Edit Subscription'
You should see your active subscription plan listed. Next to it, there will be an option to 'Edit Subscription'. Click on that link to see the details and make changes.
4 Find and Select 'Disable Auto-Renewal'
This is the tricky part. You need to scroll down past the plan details to find the cancellation option. Look for a link that says 'Disable auto-renewal' or 'Cancel Subscription'. They don't make it huge. You might have to answer a quick survey about why you're leaving. Just click through it.
5 Confirm the Cancellation
After you select to disable renewal, you must click through to a final confirmation page. It should clearly state that your subscription has been canceled and will not renew. I always take a screenshot here, just to be safe. You should also get a confirmation email.
Cancel Barkbox Subscription with Email
You can contact the Barkbox support team, who they call the 'Happy Team', via email at happy@barkbox.com. Expect a response within 1-2 business days. It's best for non-urgent issues.
Cancel Barkbox Subscription with Live Chat
For a faster response, use the live chat on their website. You can usually find the chat bubble in the bottom corner of their support pages during business hours. This is the best way to get a quick answer or resolve a problem.
Before you cancel, know this: Barkbox does not offer prorated refunds. If your subscription has already renewed for another term, you will not get your money back. Canceling only prevents future charges. Your account will remain active, so you can still shop for individual items on their site. They also don't really have a 'pause' option, you can only change your next shipping date, which just delays the inevitable.
Barkbox Plans and Pricing 2025
| Plan | Price per Box (Approx.) | Billing Cycle | Details |
|---|---|---|---|
| Monthly | $35 | Billed every month | Pay as you go. Includes 2 toys, 2 bags of treats, and 1 chew. Good for trying it out, but it's the most expensive option. |
| 6-Month Plan | $25 | Billed every 6 months | A lower price per box, but you're committed for half a year. Includes the same 2 toys, 2 treats, and 1 chew per box. |
| 12-Month Plan | $20 | Billed every 12 months | The cheapest option per box. You pay for a full year upfront and are locked in. Includes the standard 2 toys, 2 treats, and 1 chew. |
Frequently Asked Questions about Barkbox
Can I unsubscribe from Barkbox anytime?
Can I get a refund from Barkbox if I forgot to cancel?
How do I know my Barkbox subscription is cancelled?
How long does it take for Barkbox to cancel?
What else should I know before I cancel my Barkbox subscription?
How do I raise a complaint to Barkbox?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
