Doggie Lawn, founded in 2010, delivers real grass potty pads for your dog, which is a pretty neat idea until you realize you don't need a fresh patch of grass every two weeks. Maybe your pup prefers going outside now, or maybe you're just tired of the recurring bill. With subscription pricing from $34 to $46 per shipment, you can save up to $550 a year by cancelling. This guide covers how to cancel on their desktop site. It seems like every celebrity is getting a new dog, but you don't have to keep a subscription just to feel like you're giving your pet the A-list treatment. Let's get this cancelled.
How to Cancel Doggie Lawn Subscription on Desktop
The most direct way to cancel your Doggie Lawn subscription is through their website. You can do this from a computer or your phone's browser. Just make sure you do it before their weekly cutoff to avoid another charge.
1 Log Into Your Account
First, open your web browser and head over to the Doggie Lawn website. Find the 'Login' button, which is usually at the top right of the page.
2 Navigate to 'Manage Subscriptions'
Once you're in, look for the 'My Account' or 'Manage Subscriptions' section. This is your command center for all things related to your plan.
3 Select Your Active Subscription
You should see your active subscription listed here. Click on it to see the details. Honestly, I had to look around for a second to find the right link, they don't make it super obvious.
4 Find and Click 'Cancel Subscription'
Scroll down until you find the 'Cancel Subscription' link. It's often at the very bottom of the page, almost like they don't want you to see it. You'll likely have to answer a quick survey about why you're leaving. Just pick a reason and keep going.
5 Confirm the Cancellation
Follow any final prompts to confirm the cancellation. Make sure you get to a screen that says 'Your subscription has been cancelled.' Also, check your email for a confirmation message. If you don't get one, it might not have gone through.
Cancel Doggie Lawn Subscription with phone
If you're stuck or just prefer talking to a person, you can call their support team.
- Phone Number: (310) 853-8798
- Hours of Operation: Monday - Friday, 7:00 AM to 4:00 PM PST.
Be prepared for a potential wait time. One user mentioned, 'I had to call twice. The first time I was on hold for 15 minutes before giving up.'
Cancel Doggie Lawn Subscription with email
Emailing is another option, though it might be slower. It's good for creating a paper trail of your cancellation request.
- Email Address: contact@doggielawn.com
- Expected Response Time: Usually within 1-2 business days.
Make sure to include your full name and account information in the email to speed things up.
Before you cancel, know this: Doggie Lawn does not offer refunds on shipments that have already been processed or shipped. You must cancel before their cutoff time, which is Sunday at 12 PM PST, to stop the next delivery. Your account data will remain, but your subscription will be inactive. You can also change your delivery frequency (like pausing) instead of cancelling outright if you just need a break.
Doggie Lawn Plans and Pricing 2025
| Plan (Size) | Price Per Shipment | Details |
|---|---|---|
| Standard | From $34 | Best for dogs under 15 lbs. Measures 24" x 20". |
| Large | From $38 | Ideal for dogs up to 30 lbs. Measures 24" x 24". |
| XL | From $42 | Great for dogs up to 50 lbs or multiple small dogs. Measures 24" x 48". |
| XXL | From $46 | Designed for large breed dogs over 50 lbs. Measures 30" x 48". |
Frequently Asked Questions about Doggie Lawn
Can I unsubscribe from Doggie Lawn anytime?
Can I get a refund from Doggie Lawn if I forgot to cancel?
How do I know my Doggie Lawn subscription is cancelled?
How long does it take for Doggie Lawn to cancel?
What else should I know before I cancel my Doggie Lawn subscription?
How do I raise a complaint to Doggie Lawn?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
