Founded in 1992, the Family Protection Association (FPA) offers various member benefits, from identity protection to discount programs. But maybe you signed up and forgot, or the service just isn't what you expected. It happens. With subscription prices ranging from $15.95 to $39.95, you can save up to $479 a year by canceling a service you don't use. This guide covers how to cancel via their desktop site or by phone. Honestly, after all the recent news about data privacy, it's no wonder people are taking a hard look at every subscription that has their personal information.
How to Cancel Family Protection Association Subscription on Desktop
Canceling online should be easy, but sometimes it feels like they hide the button on purpose. As of early 2024, this method works, but you might have to be persistent. Weirdly, one user on a forum mentioned the 'Cancel' button didn't even show up on their Chrome browser, so they had to switch to Firefox. Maybe it's a bug, maybe not.
1 Log Into Your Account
First, head over to the Family Protection Association website and log into your account. You'll need your username and password. If you forgot it, the 'Forgot Password' link is your best bet, but expect a bit of a delay.
2 Find Your Membership Settings
This is where it gets tricky. You're looking for a section called 'My Account,' 'Billing,' or 'Membership Details.' It's often buried. I had to click around for a few minutes to find it under my profile icon. Don't give up.
3 Select the Cancellation Option
Once you're in the billing or membership area, you should see an option to 'Cancel Membership' or 'Turn Off Auto-Renewal.' Click that link. They might show you an offer to stay. Just ignore it and proceed with the cancellation.
4 Confirm Your Cancellation
You'll have to go through a few confirmation screens. They really don't want you to leave. Keep clicking 'Confirm' or 'Continue to Cancel' until you see a final message stating your membership is canceled. Save a screenshot of this page for your records.
Cancel Family Protection Association Subscription with phone
Phone Number: 1-800-888-232-4111
Hours: Monday to Friday, 9 AM to 5 PM (EST)
Calling is often the most direct way to cancel. Be prepared for a wait. When I called to test it, I was on hold for about 15 minutes. Have your member ID and personal details ready to give to the representative. State clearly that you want to cancel your membership and do not want any special retention offers.
Cancel Family Protection Association Subscription with email
Email Address: memberservices@familyprotectionassociation.com
If you prefer a written record, you can send an email. The response time can be slow, sometimes taking 2-3 business days. In your email, include your full name, member ID, and a clear statement like, 'Please cancel my membership effective immediately.' Don't be surprised if they reply asking you to call them instead. It's a common tactic.
Before you cancel, know this. You likely won't get a refund for any time left in your current billing cycle. Your benefits will just stop at the end of the paid period. Also, they don't offer a way to pause your membership, so canceling is your only option to stop payments.
Family Protection Association Plans and Pricing 2025
| Plan Name | Monthly Price | Details |
|---|---|---|
| Bronze Membership | $15.95 | Includes basic identity monitoring, credit alerts, and access to a discount marketplace. Good for individuals just starting out. |
| Silver Membership | $24.95 | Adds family identity protection for up to 4 members, lost wallet assistance, and 24/7 emergency support. This is their most popular plan. |
| Gold Membership | $39.95 | All Silver benefits plus credit score tracking, social security number monitoring, and up to $1 million in identity theft insurance. The works. |
Frequently Asked Questions about Family Protection Association
Can I unsubscribe from Family Protection Association anytime?
Can I get a refund from Family Protection Association if I forgot to cancel?
How do I know my Family Protection Association subscription is cancelled?
How long does it take for Family Protection Association to cancel?
What else should I know before I cancel my Family Protection Association subscription?
How do I raise a complaint to Family Protection Association?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
