Blue Mountain has been around since 1996, offering digital greeting cards for pretty much any occasion you can think of. It's a lifesaver when you forget a birthday. But maybe you're tired of the recurring charges for a service you barely use, especially with everyone just sending memes or TikToks for holidays now. Subscriptions range from $6.99 to $39.99, and you can save up to $40 a year by canceling. This guide will help you cut ties without any extra headaches. The process is mainly done on their desktop or mobile website.
How to Cancel Blue Mountain Subscription on Desktop & Mobile Web
Canceling Blue Mountain is done through their website, whether you're on a computer or your phone's browser. They don't have an app, so you have to do it the old-fashioned way. Just log in and dig into your account settings.
1 Sign Into Your Account
First, head over to the Blue Mountain website and click the Sign In button. It's usually at the top right. Enter your email and password to get into your account.
2 Navigate to 'My Account'
Once you're in, look for your name or an icon for My Account. Click on it. This is where they hide all the important stuff.
3 Find Your Subscription Status
On your account page, you should see a section called Account Status or Membership Information. It will show if your membership is active. This part can sometimes be tricky to find.
4 Click the Cancellation Link
Look for a link that says something like 'Turn off auto-renewal' or 'Cancel my subscription'. They don't make it a big, flashy button. Click it to start the process.
5 Confirm Your Cancellation
Of course, they'll probably ask you if you're really sure you want to leave. You might have to click through a survey or a special offer. Just keep confirming that you want to cancel until you see a final confirmation message. I had to click 'confirm' twice before it actually worked.
Cancel Blue Mountain Subscription with phone
You can call Blue Mountain support at 1-888-254-1450. They are available Monday to Friday, from 9 AM to 5 PM Eastern Time. Be prepared for a bit of a wait, and have your account information ready before you call.
Cancel Blue Mountain Subscription with email
Blue Mountain uses a contact form on their website instead of a direct email. You can find it under the 'Help' or 'Contact Us' section. Fill out the form with your cancellation request. Expect a response within 1-2 business days. It's not the fastest method, but it gets the job done.
Before you cancel, know this: Blue Mountain typically does not offer prorated refunds. If you cancel mid-month or mid-year, you can keep using the service until your paid period ends, but you won't get any money back. Your account might still exist after you cancel, but you'll lose access to all the premium cards and features.
Blue Mountain Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| Monthly | $6.99/month | Good for short-term needs. Gives you unlimited access to all e-cards, Creatacards, and other digital greetings. Renews every month. |
| 1-Year | $29.99/year | A better deal if you're a frequent user. You get all the same unlimited access as the monthly plan but billed annually, saving you a lot over the year. |
| 2-Year | $39.99/2 years | The best value plan. Pay once and you're set for two full years with unlimited access to everything on the site. It's a big commitment, though. |
Frequently Asked Questions about Blue Mountain
Can I unsubscribe from Blue Mountain anytime?
Can I get a refund from Blue Mountain if I forgot to cancel?
How do I know my Blue Mountain subscription is cancelled?
How long does it take for Blue Mountain to cancel?
What else should I know before I cancel my Blue Mountain subscription?
How do I raise a complaint to Blue Mountain?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
